Mikko Koskinen
MVP Copilot Studio, Principal consultant - Copilot and Power Platform
Turku, Finland
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I am a Principal Consultant for Copilot and Power Platform at Sulava. My primary work involves Copilot Studio, Copilot Agents, Power Platform, SharePoint, and Office 365 solutions. I usually act as a system and solution architect or lead consultant in my projects and participate in customer offer processes.
Leading technologies: Copilot Studio, Power Platform, Copilot Agents Power Apps, Power Automation, Dataverse, SharePoint, Teams Toolkit, Office365, Governance, PowerShell, and many web technologies (React, TypeScript, Node, Sitecore, Salesforce, .NET, MVC, HTML, CSS, and jQuery).
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Mastering Copilot Agent Governance: Strategies for Secure and Efficient Deployment
Deploying Copilot agents isn’t just about enabling features—it’s about doing so securely, efficiently, and with the right guardrails in place. In this session, you’ll see live demonstrations of how to configure governance settings, apply security controls, and manage Copilot agents on a scale.
Rather than just theory, we’ll walk through practical setup scenarios that you can bring back to your own environment.
We’ll explore:
- How to control agent access, publishing, and approvals in real-world environments
- Best practices for lifecycle management (ALM) and environment strategy
- Practical tips for monitoring, compliance, and reporting using Microsoft’s admin tools
- How to strike the right balance between empowering users and ensuring enterprise security
This session is designed for IT admins, architects, and decision-makers who want actionable, hands-on guidance. You’ll leave with concrete steps, proven governance patterns, and the confidence to roll out Copilot agents securely.
Conversation Planning and Fine-Tuning with Copilot Studio
I've been working with different agents for the past year as a creator and consultant. I have seen many times that people try to create agents only by adding new knowledge and basic topics but are unsatisfied with the outcome.
I want to help, so I've taught them about conversation and topic planning.
Here is my initial idea for the session content:
Imagine you've just created a Copilot Agent using Copilot Studio. You've set up the basic conversational flows and topics, but as you test it, you realize that the agent's responses aren't quite hitting the mark.
Then, this session is designed for you. Join and discover insights into the art of conversation planning using Copilot Studio.
This intermediate-level session will provide a comprehensive overview of how to design and implement practical conversational experiences with Copilot Agents. You will learn how to create human-centric interactions, develop efficient conversational flows, and utilize topic planning to enhance user engagement.
Additionally, the session will demonstrate how to fine-tune the agent's answering capabilities through prompt modification, providing detailed descriptions and instructions. Through practical examples and interactive discussions, attendees will uncover strategies to optimize the performance of their Copilot Agents and ensure ethical AI usage.
Key Outcomes:
• Understand the principles of conversation planning and how
to apply them in Copilot Studio.
• Learn how to design and implement topic planning to
improve user interactions.
• Discover best practices for creating human-centric conversational experiences.
• Gain practical insights into optimizing the performance of Copilot Agents.
• Explore strategies for ensuring ethical and compliant AI usage.
• Learn how to fine-tune Copilot Agents' answering capabilities through prompt modification.
Copilot Agent Governance: 6 Must-Know + More Settings for Admins
This is an in-depth exploration of Copilot Agent governance. This in-depth session will equip you with essential strategies for managing and overseeing Copilot Agents within your organization. Gain a comprehensive understanding of the governance controls and management capabilities necessary to ensure optimal performance and compliance of Copilot Agents.
Experience for Attendees:
This highly interactive session will feature live demonstrations of various governance tools and techniques. Attendees can participate in hands-on exercises to apply the concepts learned in real time. Additionally, there will be a Q&A segment where participants can ask specific questions and receive expert advice on their unique challenges.
By the end of this session, attendees will be equipped with the knowledge and tools necessary to implement robust governance strategies for Copilot Agents, enhancing their organization's productivity and security.
Copilot Agenttien Hallinta
Copilot agenttien kehittäminen on entistä tärkeämpi osa Power Platformilla tehtäviä ratkaisuita. Tämä esitys tarjoaa kattavan ymmärryksen siitä, miten Copilot agentteja voidaan hallita ja valvoa tehokkaasti. Esityksessä käydään läpi erityyppiset Copilot Agentit, sekä niiden rooli Microsoft 365 Copilotin laajentamisessa.
Osallistumalla tähän esitykseen saat ymmärryksen agenttien eri julkaisu- ja jakamisen tavoista, tietoturvaan vaikuttavista asetuksista ja opit mitkä kaikki Microsoft 365 -palvelut ovat osana agenttien hallintaa. Lisäksi saat listan tärkeimmistä asioista, jotka pääkäyttäjien tulee tarkistaa ja varmistaa omasta ympäristöstään valmistautuessaan agenttien käyttöönottoon.
Tämä esitys tarjoaa arvokasta tietoa ja käytännön vinkkejä, jotka auttavat sinua hyödyntämään Copilot Agentteja parhaalla mahdollisella tavalla.
Sisältö:
1. Copilot Extension ja Copilot Agents
- Microsoft 365 Copilot laajentaminen - Microsoft 365 Copilotin laajennettavuusvaihtoehdot ja niiden vaatimukset.
- Copilot Agents - Mitä ovat deklaratiivisia agentit, joilla laajennetaan Microsoft 365 Copilot kyvykkyyksiä ja joita voidaan kehittää Copilot Studiolla ja Teams Toolkitilla?
2. Agenttien hallinta – mitä sinun tulee tietää?
- Agenttien hallinta: Miten hallita agentteja niiden elinkaaren aikana, mukaan lukien resurssien käyttö, pääsy ja julkaisu.
- Tietoturva ja tietosuoja: Miten Copilot Agentit noudattavat Microsoft 365:n tietoturva-, hallinta- ja tietosuojakäytäntöjä.
Copilot extensions & their possibilities
Would you like Microsoft M365 Copilot to provide even more features and information for your organization's needs?
In this breakout session, we will discuss the possibilities of customizing and expanding the Copilot service. You will learn about the transformative power of Copilot Studio extensions, provide a comprehensive picture of the necessary solution options, and illustrate the importance of extensions in a constantly evolving IT environment with practical examples.
The need and importance of customization: Tailor Microsoft M365 Copilot to your business needs.
Low-Code Revolution: Simplifies the creation of extension and AI assistants for everyone.
Review of Copilot Studio Extensions: What Are They and Why Do They Matter? Explore extensions through practical examples.
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