Nicolai Schjørmann
Business Unit Manager - CRM & Power Platform @ Abakion
Copenhagen, Denmark
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A huge football (Brøndby IF 🟨🟦) fan loving technology!
I'm a speaker, enthusiast and expert in Microsoft Power Platform and CRM solutions!
With over ten years of experience, I have a wealth of knowledge in process automation, Copilot Studio, and the diverse applications of Microsoft Power Platform. As Senior Power Platform Consultant I have successfully led numerous high-profile projects, delivering significant value to clients. I would say that my engaging presentations and deep knowledge make me a liked speaker.
The thing I love most about Power Platform is the short way from idea to solution!
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Breaking Language Barriers in Customer Service with D365 and AI
Efficient and seamless communication is the backbone of exceptional customer service. This session showcases how our customer with a customer service center overcame language barriers using Dynamics 365 Customer Service, Power Platform Custom Pages, and Power Platform AI Hub.
Discover how a custom AI-powered solution allows employees in other countries to respond to emails received in foreign languages, regardless of language proficiency.
In addition to showcasing and exploring the customer story, the session will also include:
* An introduction to custom pages and the differences from Canvas Apps.
* A dive into Power Platform AI Hub, including how to leverage pre-trained AI models and create custom prompts to work with your business data dynamically.
* Introduction on how to work with your AI Hub prompts in Power Automate and Power Apps.
Join us to see how technology can empower global teams to serve customers more effectively while maintaining local relevance.
Leveraging Power Automate and AI Builder with Business Central
Overview:
This hands-on demo workshop is designed to equip the participants with practical knowledge to harness the power of AI HUB within Microsoft Power Automate.
Focusing specifically on integrating AI HUB with Business Central data. Participants will learn how to effectively utilize AI Hub "custom prompts" to create intelligent automation solutions that drive efficiency, accuracy, and innovation within their organizations.
Key take-aways:
- Understanding AI HUB in Power Automate: Gain an understanding of AI HUB, a powerful feature within the Microsoft Power Platform, and how it can be used to enhance business processes by integrating AI with company data.
- Working with Business Central Data: Learn how to connect and interact with your Business Central data through AI
HUB and Power Automate, enabling advanced data-driven decision-making and automation.
- Building custom AI prompts: Discover how to create and customize AI prompts that cater to specific business needs, enabling automation that aligns perfectly with your organization’s workflows.
- Practical Application: See hands-on demo where we will build and AI-driven solutions using Power Automate, solidifying your understanding and capability to implement these solutions in real-world scenarios.
- Empowering End Users: Understand how end users, even those with limited technical expertise, can create and manage AI-powered solutions within Power Automate, empowering them to drive innovation and efficiency in their roles.
Microsoft presents: Extend your Business Central business and build a low code partner practice
Learn about the Power Platform opportunity, and how you can build and extend your Business Central practice by helping customers accelerate innovation and rapidly build with low code apps and offers to accelerate customers journey to the cloud.
30+ App in a day workshops
Discover how to leverage the Microsoft Power Platform to create integrated, user-friendly business applications using low-code and no-code tools.
In this hands-on, full-day tutorial, attendees will learn to design, build, and automate a complete solution using Power Apps, Power Automate, and Dataverse.
From front-end app creation to backend data management and workflow automation, this session empowers participants to modernize their businesses and drive efficiency.
By the end of the session, attendees will have created a fully integrated application, featuring a canvas app for users, a model-driven app for back-office processing, and automation workflows for seamless operations.
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Nicolai Schjørmann
Business Unit Manager - CRM & Power Platform @ Abakion
Copenhagen, Denmark
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