Richard Harbridge
MVP, CTO & Technology Strategist
Toronto, Canada
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Richard Harbridge is an Ecosystem Collaboration & Alliances Lead, author, internationally recognized speaker, and a Microsoft MVP. With a wealth of experience, Richard has led and operated multiple thriving businesses and currently serves as a trusted advisor to hundreds of organizations. He specializes in helping businesses understand their current and future needs, guiding them to take strategic actions that drive growth and achieve their ambitious goals.
Richard is known for his hands-on approach, having led, architected, and implemented countless business and technology solutions that have catalyzed digital and organizational transformations. His passion lies in empowering organizations to achieve more, whether through creating award winning experiences that enhance employee and technology strategies or by leveraging emerging technologies to improve the value they deliver to their customers, partners, and communities.
As sought-after speaker and leader, Richard frequently shares his expertise on employee experience, AI, the digital workplace, technology adoption, and Microsoft technologies at industry events worldwide. Richard is proud to work at Workleap, makers of ShareGate and also contributes to several committees, research teams, leads CIO think tanks, and facilitates employee experience and technology groups.
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Strategic Tools & Tactics For IT In AI-Native Workplaces
In today’s fast-evolving tech landscape, the dual forces of AI as both a catalyst for innovation and a conduit for new threats are reshaping IT delivery, management, and leadership. This dynamic environment demands not just acceleration, but a strategic transformation in IT approaches. IT departments must evolve from reactive to proactive, harnessing the power of AI-enhanced tools and AI scale approaches. These technologies are pivotal in not only embracing innovation but also in safeguarding against the emerging risks associated with AI.
Join industry expert and Microsoft MVP Richard Harbridge as he unveils key tactics and strategies that drive success in this new era. Richard will guide you through practical methods to align, prioritize, and meet the escalating demands of employees, partners, and customers more effectively. This session promises not just insights but actionable steps to help you thrive amidst rapid change and heightened expectations.
Who Should Attend?:
- IT professionals looking to transition from reactive to proactive approaches as they embrace or transform into AI-Native Workplaces.
- Leaders looking to accelerate the ROI from AI while responsibly managing emerging risks.
- Technology enthusiasts keen on understanding the latest AI-powered tools and proven strategies.
- Employees, partners, and leaders seeking to align and prioritize their demands effectively.
- Business leaders interested in leveraging AI for innovation and growth by moving beyond productivity and quality improvement.
Key Topics We'll Cover:
- The role of AI in driving innovation and managing emerging risks.
- Strategies for IT departments to scale AI and move from reactive to proactive.
- Practical methods to align, prioritize, and meet the escalating demands of employees, leaders, partners, and customers.
- Actionable steps to help IT operations thrive amidst rapid change and heightened expectations.
This session promises not just insights but actionable steps to help your IT operations thrive amidst rapid change and heightened expectations.
Microsoft 365 Proactive Governance & Adoption: What You Need To Know
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. Microsoft 365’s value and impact are dependent on whether it is leveraged (adopted) and how efficiently it is leveraged (governance). However Microsoft 365 can be daunting to tackle around governance and management. Where do you start? With Microsoft Viva and Copilot? Power Platform? Is Microsoft Teams governance what should be prioritized first? What part of Teams governance? The Microsoft Teams lifecycle and the Microsoft Teams lifecycle management? What do the business stakeholders lead, and what does IT lead? How do we drive adoption pro-actively while improving coordination, management, and end-user experiences with effective governance?
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares proven approaches to getting started with and succeeding in establishing and improving Microsoft 365 Governance. In shifting from a reactive approach to Microsoft 365 governance to a pro-active one and from a reactive approach to adoption to a pro-active approach to adoption that drives better results, accomplishes more with less, and empowers the organization to maximize the value of their digital workplace.
Getting The Most Out Of The Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?
Join internationally recognized employee experience expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 and Microsoft Viva is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
Elevate Your Microsoft 365 Experience: The Winning Trio of AI, Analytics, and Automation
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers.
In this session, you will learn to:
• Enhance your organization's potential by learning how to pinpoint areas of focus, tackle risks, and automate tasks for a more productive and efficient workflow.
• Delve into the practical applications and benefits of these technologies, from streamlining repetitive tasks to uncovering valuable insights for informed decision-making.
• Gain a comprehensive understanding of how to successfully integrate AI, analytics, and automation into your Microsoft 365 environment, empowering your organization to thrive in an ever-evolving digital landscape.
AI & Copilot: Preparing, Piloting, Paths To Success/Scale, & Plugins
In the modern post-generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. Join us for an insightful session with Microsoft MVP Richard Harbridge, as we dive into optimizing Microsoft Copilot technologies, including Copilot with Bing, Copilot for Microsoft 365, and Copilot for Viva, for unparalleled productivity enhancements. Drawing from firsthand experiences in supporting over a hundred organizations on their AI and Copilot transformation journeys, Richard will unveil key strategies (and lessons learned) for navigating the complexities of adoption, scaling, and customizing these tools to fit your organizational needs.
This session promises to equip you with the knowledge to effectively pilot Microsoft 365 Copilot, tackle real-world challenges, and leverage its evolving features for improved communication, collaboration, and management. Discover how to extend Copilot's capabilities through integrations and foster a culture of innovation, unlocking the full potential of your digital workplace with Microsoft Copilot.
Agents, Actions & AI Activation at Scale: Unlocking the Full Potential of Power Platform and AI
AI is transforming the way organizations operate, but scaling its impact requires more than just implementing technology—it demands strategic orchestration, thoughtful adoption, and meaningful extension of capabilities. In this session, we’ll explore how organizations can use Microsoft Power Platform as a backbone for driving AI-powered outcomes, creating cohesive agent experiences, and extending AI functionality through Copilot Studio and other enhancement opportunities.
Join Richard Harbridge, Microsoft MVP and AI industry leader, as he shares real-world patterns, successes, and actionable strategies for scaling AI within your organization.
This session will guide IT leaders, developers, and business stakeholders on how to activate AI at scale, from identifying the right AI use cases to managing adoption and investment for long-term success. Attendees will gain actionable insights into orchestrating AI-driven innovation, scaling and prioritizing the right agent solutions, and creating a framework for accelerating and sustaining AI innovation within their organization.
Join us to uncover the strategies and tools that make AI activation at scale a reality, driving tangible results and competitive advantage in the era of intelligent technology.
Richard Harbridge
MVP, CTO & Technology Strategist
Toronto, Canada
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