Embark on a transformative journey with 'Dial into the Future: Unlocking the Potential of Microsoft Teams Phone', perfect for those ready to elevate their organization's communication systems. Dive into the essentials of Microsoft Teams voice, exploring its licenses, core configurations, and the strategic reasons for its adoption. Grasp the nuances of Operator Connect versus Direct Routing, and uncover how these choices shape your system's setup. Tackle the integration challenges of analog devices and contact center functionality, ensuring your telephony strategy is comprehensive and future-proof.

The session takes a leap into the future with a detailed look at how Microsoft 365 Copilot seamlessly integrates with Teams Phone, heralding a new era of AI-driven communication efficiency. Discover the latest features such as Voice Isolation, Shared Device support for Android mobile devices, and the innovative SIP Gateway for analog and overhead paging devices. We'll also spotlight cutting-edge advancements like Private Line, Click-to-Call, and External Call Routing, equipping you with the knowledge to harness these technologies for your organization.

Join us in this engaging session to navigate the forefront of telephony innovation, and leave equipped to make confident, informed decisions for your organization's communication upgrade.

Technical Requirements: This session requires a setup for live demonstrations, including a high-speed internet connection and screen-sharing capabilities.

Target Audience: Geared toward SharePoint and Teams Administrators, as well as IT professionals familiar with collaboration tools like SharePoint, OneDrive, and Teams, who are now transitioning to or planning for Microsoft Teams Phone implementations.

Content Focus: The session provides a comprehensive introduction to Microsoft Teams Phone, covering its licensing, configurations, latest features (like Voice Isolation, Shared Device support, and SIP Gateway), and integration with Microsoft 365 Copilot. Key topics include Operator Connect vs. Direct Routing and integrating analog devices and contact center functionality.

Session Novelty: This is the first public delivery of this session, offering the latest information and practices in Microsoft Teams Phone technology. I've done sessions in the past that help Admins plan for Microsoft Teams phone. This session is a revised version of that session with a greater emphasis on Operator Connect, key scenarios around analog devices, leveraging mobile, and the new features that make Teams phone more compelling. Of course, I'm including Copilot as there are great capabilities brought to the table with these added features.

Preferred Session Duration: A 60-minute format is recommended to thoroughly cover the topics, including demonstrations, and allow for audience interaction and Q&A.

Session Goals: The aim is to empower attendees with a foundational understanding of Microsoft Teams Phone, highlighting its potential and providing practical knowledge for effective implementation and use in their organizations.

Interactive Elements: The session will include interactive demonstrations of Teams Phone features and an open Q&A segment to engage the audience and address specific practical scenarios.