In this session, you will learn how to create a Chat Bot for your organization and add it to Teams, Outlook or even SharePoint. The bot will leverage artificial intelligence (AI) to answer questions and improve knowledge sharing. You can use it aid users during annual benefits open enrollment, answer Office 365 frequently-asked questions, recommend IT helpdesk self-service support articles, etc. You’ll leave the session with instructions on how to built the bot. No developer skills required!