Sarah Kundla
Founder, Questing Insight | Emotional Intelligence & Leadership Development • Helping Teams Work Better Together • Speaker & Workshop Facilitator • Gallup Certified
Columbus, Ohio, United States
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As a facilitator, speaker, and instructional designer, I explore human behavior, the science of how people learn, and the modern trends shaping the way we connect in today's culture. That curiosity drives everything I do, helping leaders and teams understand the people they work with, so they can work more effectively together.
My approach is shaped by research, experience, and a deep interest in how communication styles, cultural norms, and human dynamics influence the way people lead, relate, and grow in today's modern landscape.
I've delivered training for 1,800+ professionals across the U.S. and internationally, and spoken at conferences including Worthington Steel's LEARN & LEAD Conferences (2020, 2023, 2025), WitCon (2025), and CodeMash (2026). My facilitation style is practical, relatable, and focused on driving lasting behavior change, the kind that shows up long after the session ends.
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Think Quickly, Speak Clearly: Techniques for Mastering Impromptu Speaking
"Do you have anything you'd like to share?" That moment of panic when you're unexpectedly put on the spot doesn't have to derail your credibility. This tactical session combines time-tested presentation techniques with modern coaching tools to help you think clearly and speak confidently when life demands impromptu brilliance. You'll explore structured frameworks like Japan's PechaKucha format for concise storytelling and the Minto Pyramid Principle used in European business settings for crystal-clear communication. Attendees will discover quick mental frameworks for organizing thoughts under pressure, discover emotion-regulation tactics that keep you grounded when stakes are high, and learn how to use conversation simulators to practice speaking frameworks in a low-risk environment. Walk away with the tools to turn impromptu speaking moments from a source of anxiety into opportunities to win others over with poise and clarity.
When Feedback Backfires: Strategies for Conversations That Actually Create Change
You had the best intentions, but somehow your feedback created defensiveness instead of growth; awkwardness instead of improvement. Delivering constructive feedback can spectacularly backfire when it lacks emotional intelligence, especially with defensive, disengaged, or high-performing colleagues who seem impossible to reach. This session reveals why traditional feedback approaches fail and introduces emotionally intelligent strategies enhanced by AI practice tools that help feedback actually land and create positive change. You'll discover how to craft messages that motivate rather than deflate, explore the psychological barriers that trigger defensive reactions, and learn to tailor your approach based on different personality types. Walk away with a complete feedback framework that transforms dreaded performance conversations into trust-building opportunities for growth, complete with coaching tools to build your confidence before high-stakes discussions.
Emotional Intelligence at Work: Choosing the Right Model for Leadership Success
Which emotional intelligence framework delivers the greatest impact for today's leaders—and does it even matter? While millions are spent on employee soft skills development training, many don't realize they're choosing between fundamentally different approaches that can lead to vastly different outcomes. In this session, we’ll demystify the three dominant emotional intelligence models reshaping workplace performance and discover which approach delivers the greatest impact for specific challenges. You'll explore Mayer-Salovey's Four-Branch Ability Model (focusing on emotional problem-solving skills), Bar-On's EQ-i 2.0 Mixed Model (emphasizing 15 competencies across five domains), and Goleman's Workplace Competency Model (targeting performance-based emotional skills). Recognizing the strengths and blind spots of each framework, you’ll learn when to apply ability-based versus competency-based approaches, and will walk away with a customizable EQ development roadmap and coaching tools to turn everyday workplace challenges into catalyst moments for emotional intelligence growth.
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