Sarah Kundla
Founder, Questing Insight | Communication & Personal Development • I help people navigate conflict, build confidence & grow as leaders • Strengths-Based Leadership & Team Performance
Columbus, Ohio, United States
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Sarah Kundla is a facilitator and speaker focused on communication, emotional intelligence, and leadership in today’s workplaces.
Having lived and worked across different cultures, Sarah brings a global perspective to her training sessions. Her approach is shaped by research, experience, and ongoing curiosity about how context influences human behavior, exploring how our communication styles, cultural norms, and workplace environments impact the way people lead, relate, and grow in today’s modern landscape.
Sarah has delivered training for more than 1,500 professionals across the U.S. and internationally, and spoken at conferences including Worthington Steel’s LEARN & LEAD Conferences (2020, 2023, 2025) and WitCon (2025). Sarah’s workshops blend psychology-backed frameworks with real-world scenarios, encouraging participants to practice new skills in the room and leave with tools they can apply immediately. Learn more at www.questinginsight.com.
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When Feedback Backfires: Strategies for Conversations That Actually Create Change
You had the best intentions, but somehow your feedback created defensiveness instead of growth; awkwardness instead of improvement. Delivering constructive feedback can spectacularly backfire when it lacks emotional intelligence, especially with defensive, disengaged, or high-performing colleagues who seem impossible to reach. This session reveals why traditional feedback approaches fail and introduces emotionally intelligent strategies enhanced by AI practice tools that help feedback actually land and create positive change. You'll discover how to craft messages that motivate rather than deflate, explore the psychological barriers that trigger defensive reactions, and learn to tailor your approach based on different personality types. Walk away with a complete feedback framework that transforms dreaded performance conversations into trust-building opportunities for growth, complete with coaching tools to build your confidence before high-stakes discussions.
Emotional Intelligence at Work: Choosing the Right Model for Leadership Success
Which emotional intelligence framework delivers the greatest impact for today's leaders—and does it even matter? While millions are spent on employee soft skills development training, many don't realize they're choosing between fundamentally different approaches that can lead to vastly different outcomes. In this session, we’ll demystify the three dominant emotional intelligence models reshaping workplace performance and discover which approach delivers the greatest impact for specific challenges. You'll explore Mayer-Salovey's Four-Branch Ability Model (focusing on emotional problem-solving skills), Bar-On's EQ-i 2.0 Mixed Model (emphasizing 15 competencies across five domains), and Goleman's Workplace Competency Model (targeting performance-based emotional skills). Recognizing the strengths and blind spots of each framework, you’ll learn when to apply ability-based versus competency-based approaches, and will walk away with a customizable EQ development roadmap and coaching tools to turn everyday workplace challenges into catalyst moments for emotional intelligence growth.
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