Speaker

Tiffany Songvilay

Tiffany Songvilay

Modern Workplace Guru | SharePoint Modern Intranets | VIVA, Copilot & SharePoint Premium

Houston, Texas, United States

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Tiffany is a SharePoint solutions product owner with 20 years’ experience in Modern Workplace who began her career at Microsoft supporting Office 2003. At Avanade, she is the global tech lead for the Copilot Adoption Program and currently delivers prompt-a-thons and demonstrations for her clients. She has a deep understanding of the Workplace Experience market, the problems and opportunities it presents, and the solutions and services that Microsoft offers. Her industry experience spans across public and financial services, products, and resources, and she is a favorite amongst her peers for her ability to present content in a fun and engaging way.

Area of Expertise

  • Energy & Basic Resources
  • Finance & Banking
  • Law & Regulation
  • Manufacturing & Industrial Materials
  • Physical & Life Sciences

Topics

  • SharePoint Online
  • SharePoint Premium
  • Viva Engage
  • Viva Learning
  • Viva Connections
  • Modern Sharepoint Intranets
  • Copilot for M365
  • Copilot Extensibility
  • Sales Copilot
  • Data Governance
  • Information Protection
  • MS Teams
  • Modern Work
  • User Experience
  • Adoption and Change Management

Copilot Chat Prompt-a-thon

Bring your computer and follow along. In this session, we will teach you how to use Copilot Chat, which is free for anyone to use. Copilot Chat is Microsoft’s AI-powered feature of the internet that lets you get help with various tasks, such as searching the web, summarizing and creating content. A prompt-a-thon is designed to teach users how to prompt Copilot Chat to assist them in their day-to-day tasks and we teach prompt engineering because asking Copilot Chat for help is different from doing a keyword search on the internet. During the event, participants learn the anatomy of a prompt and practice creating them. Come learn how Copilot Chat allows you to change your tone, act as a persona, give step-by-step instructions, and much more.

You will learn easy-to-understand definitions of generative AI, large language models, and Microsoft Copilots and see examples of prompts that you can use right away (and every day) to help you be more efficient and productive.

In this interactive session, you will:
• Dive into the anatomy of crafting effective prompts
• Learn to discern and address AI hallucinations
• Explore strategies for troubleshooting unresponsive prompts

We've got MS Teams. Do we still need an intranet?

Yes. Yes, you do. From audits to x-files, Tiffany will talk about the publishing and collaboration scenarios that still benefit from a mobile-first employee experience focusing on the benefits of centralized repositories for certain types of information.

For corporate communications, if you've got SharePoint Online, Viva Connections, MS Teams, and Viva Engage, come to this session to learn which tool is the best for your content and audience.

Why Attend?
* Innovate Seamlessly: Learn to leverage robust search capabilities, mobile-first design, and collaboration tools that integrate flawlessly with Microsoft 365.
* Empower Your Workforce: Embrace a mobile-first approach and create a connected, productive environment for a diverse, dynamic workforce.
* Govern with Confidence: Master effective content management practices, access controls, and policies for intranet governance.
* Measure Success: Gain insights into key intranet analytics to track engagement, content effectiveness, and drive adoption.
* Enhance Connectivity: Explore intranet integration with third-party apps, low-code solutions, chat bots, and more to elevate user experience.

Don’t miss the opportunity to network with peers, engage with experts, and take away actionable strategies to build a more connected and efficient digital workplace. This session is a must for those looking to stay ahead in the ever-evolving landscape of digital collaboration and internal communications.

Viva Learning: AI-driven organizational change management

Did you know 76% of users say they would stay at a company longer if they could benefit from on-the-job training? Come to this session to learn how your organization can use Viva Learning to create and deliver personalized and engaging learning experiences in MS Teams. In this session, you will learn how to use Viva Learning, a Microsoft service that brings learning into the flow of work, to create and deliver learning content that is tailored to your needs and preferences.

You will see how Viva Learning can help you access learning content from various sources, such as LinkedIn Learning, Microsoft Learn, Skillsoft, Coursera, and more. You will also discover how Viva Learning can help you track learning progress, measure learning outcomes, and share learning achievements with others.

Come to this session to learn more about integrating your learning experience across devices. Spoiler alert: Viva learning recommendations are now included in Viva Insights emails. Come to this session to learn what Viva Learning does (and does not do).

Cultivating Connections: Harnessing the Power of Viva Engage for Community Building

Dive into the heart of organizational connectivity with leaders, community managers, and team members who are committed to fostering a sense of belonging and collaboration in the workplace. This session is an invaluable opportunity for those eager to enhance community engagement and leverage the full potential of Viva Engage and is presented through the lens of diversity and inclusion.

Why Should You Attend?
* Engage with Purpose: Discover how Viva Engage unites individuals across your organization, enabling them to connect with leaders, share experiences, and contribute to a vibrant work culture.
* Explore Community Dynamics: Learn about the various community types in Viva Engage, from public forums to private groups, tailored to specific topics or interests.
* Master Community Management: Gain insights into the essential role of community managers in curating content, stimulating member interaction, and overseeing community health.
* Drive Engagement: Uncover strategies to boost community engagement beyond the platform, utilizing best practices and tools like polls and announcements to keep conversations lively.
* Leverage Community Insights: Utilize community insights and analytics to evaluate community impact, refine engagement tactics, and strengthen connections within your organization.

Walk away with actionable insights that will elevate your employee engagement goals.

Preparing for Copilot for M365: Where do we start?

Join us for a captivating session where we’ll explore the technical requirements to deploy Copilot for M365. This tool, integrated with Microsoft Graph and Microsoft 365 Apps, offers a personalized and intelligent workspace that boosts productivity and fosters creativity. We’ll not only guide you through the prerequisites for deployment, you’ll also learn how to manage content effectively, control information access, and leverage the Copilot Dashboard for usage analytics.

Our session will provide a comprehensive overview of Copilot for M365, delve into technical enablement, and share strategies to prevent data oversharing and enhance information protection. Discover how to conduct internal audits and interpret usage reports to measure your M365 adoption success. Whether managing a small team or a large enterprise, this session will provide you with the knowledge to enable Copilot for M365 and lead the way in workplace innovation.

Why Attend?
* Discover the Full Potential: Learn how to fully leverage Microsoft 365 Copilot with the right prerequisites.
* Data Security Mastery: Understand the importance of robust content management practices, access controls, and policies to ensure a secure adoption of Microsoft 365 Copilot.
* Overcome Oversharing: Explore strategies to prevent content oversharing and maintain organizational integrity with advanced semantic search exclusion options.
* Insights into Usage: Learn how to access the Copilot Dashboard to analyze usage reports that drive better decision-making.

Don’t miss this opportunity to learn what you need to do before enabling Copilot for M365 licenses at scale.

SharePoint Premium: AI-Driven Metadata Extraction

In this session, you will learn how to use SharePoint Premium, a service that applies advanced AI and machine learning to your content, to automate tasks such as document understanding, metadata extraction, content classification, and compliance. We’ll show you how to train AI models to identify documents and extract metadata.

You will see how SharePoint Premium can help you transform your unstructured data into structured knowledge that can be easily accessed and shared across Microsoft 365. You will also explore how SharePoint Premium can integrate with other Microsoft 365 applications to create a rich and intelligent content experience. We'll talk about the capabilities and limitations of SharePoint Premium as well as licensing.

At the end of the session you will:
- Understand what SharePoint Premium does
- Learn how to train an AI model
- Understand pay-as-you-go licensing

Unlock the Future of Sales: Discover Dynamics 365 Sales Copilot

Join us at the forefront of the sales revolution with Dynamics 365 Sales Copilot, your AI-powered partner in achieving unparalleled sales success.

Why Attend?
- Innovative Email Automation: Streamline sales with Copilot’s email response capabilities, from persuasive emails to scheduling calls and detailing product offerings.
- AI-Powered Efficiency: Let AI handle routine tasks like meeting prep, email crafting, and summarizing opportunities, so you can focus on closing deals.
- Generative AI Mastery: Use natural language to prompt Copilot’s AI for drafting sales proposals and condensing CRM data into actionable insights.
- Productivity Boosters: Enhance productivity with AI-generated content, including summaries, transcriptions, and emails, tailored to customer interactions.
- Roadmap Insights: Get a sneak peek at the roadmap for Microsoft Copilot for Sales, featuring AI-curated meeting notes, planner tasks, email guidance, sales activity analysis, and intelligent insights.
- Collaborative Experiences: Explore enriched cross-app experiences with Microsoft Teams and Outlook, including instant call insights, CRM updates, and smart email drafting.
- Overcoming Limitations: Understand current limitations, such as language support, and how integration with other Copilot services can unlock full potential.
- Proven Results: Hear from a case study where over 70% of Microsoft sellers report increased productivity and reduced administrative tasks thanks to Microsoft Sales Copilot.

Don’t miss this opportunity to revolutionize your sales strategy with Dynamics 365 Sales Copilot.

Tiffany Songvilay

Modern Workplace Guru | SharePoint Modern Intranets | VIVA, Copilot & SharePoint Premium

Houston, Texas, United States

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