Speaker

Tiffany Songvilay

Tiffany Songvilay

Modern Workplace Guru | SharePoint Modern Intranets | VIVA, Copilot & SharePoint Premium

Houston, Texas, United States

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Tiffany Songvilay is a dynamic presenter with a passion for modern workplace solutions and organizational change management. Based in Houston, Texas, she is a Copilot for Microsoft 365 and SharePoint MVP, specializing in data migrations to SPO, employee experience solutions, Viva suite integrations, automation, Copilot for M365, and SharePoint Premium. She is a recognized voice in public and financial services, products, and resources and has a deep understanding of the solutions and services Microsoft offers to enhance frontline worker experience.

In addition to her professional achievements, Tiffany advocates for women of color in tech and is a champion for diversity and LGBTQ+ inclusion at conferences and events. Her LinkedIn articles are a source of practical advice and insights into LLM prompt engineering, and she is a favorite amongst her peers for presenting content in a fun and engaging way. At home, she is a motorcycle enthusiast and an advocate for adopting senior pets.

Awards

Area of Expertise

  • Energy & Basic Resources
  • Government, Social Sector & Education
  • Health & Medical
  • Information & Communications Technology
  • Law & Regulation

Topics

  • SharePoint Online
  • SharePoint Premium
  • Viva Engage
  • Viva Learning
  • Viva Connections
  • Modern Sharepoint Intranets
  • Copilot for M365
  • Copilot Extensibility
  • Sales Copilot
  • Data Governance
  • Information Protection
  • MS Teams
  • Modern Work
  • User Experience
  • Adoption and Change Management
  • Accessibility
  • Future of Work
  • Automation
  • Compliance
  • Employee experience
  • Human Resources
  • Diversity & Inclusion
  • DEIB
  • Women in Tech

Unlocking the Power of Microsoft Loop: New Features and Seamless Integrations

Join us for an introductory session where we dive into the latest updates and features of Microsoft Loop. This session will provide an introduction to the stand-alone Loop tool and explore its seamless integration with other Microsoft applications such as Copilot Pages, Teams, and OneNote. Whether you're new to Loop or looking to enhance your productivity with its new capabilities, this session is designed to provide valuable insights and practical tips.

What you will learn:
1. How Microsoft Loop's new features and integrations can significantly improve collaboration and productivity within your team.
2. Discover how Loop seamlessly integrates with Copilot Pages, Teams, and OneNote, providing a unified experience across different applications.
3. Gain practical insights and best practices for using Loop to its full potential, ensuring you get the most out of this powerful tool.

Mastering Copilot Pages: Your Guide to Microsoft's Latest Collaboration Solution

In this session, we'll introduce you to Copilot Pages, a powerful tool within the Microsoft 365 ecosystem. This session will provide you with everything you need to get started with Copilot Pages, including a live demonstration on how to create, manage, and retain pages. We'll explore the unique benefits of using Copilot Pages over other collaboration options available in Office for M365, and discuss best practices for maximizing their features to enhance your team's productivity and collaboration.

Key takeaways:
1. Gain a thorough understanding of what Copilot Pages are, how they function, and their unique benefits for personal productivity and team collaboration
2. Learn how to create, manage, and retain Copilot Pages
3. Discuss when and why to use Copilot Pages over other collaboration tools in Office for M365, and how to maximize their features for optimal results

Preparing for Copilot for M365: Teams Recordings Policies

Come to this session to learn about the policies and admin settings for recording Microsoft Teams meetings. We'll emphasize the importance of protecting personal data and individuals' privacy, and provide specific recommendations on what not to record and how recordings should be managed to comply with your retention policy. While this topic is independent of Copilot for M365, organizations that are implementing Copilot will be very interested in this session as transcription is a major point of contention with legal and information security teams.

Key Takeaways:
1. Understand out-of-box recording policies
2. Recommendations on when to record and what not to record
3. Discussion on the storage and retention of transcripts and meeting recordings

Power Platform Governance and Building a Center of Excellence

In this session, we will explore comprehensive governance recommendations and the high-level overview of establishing a Center of Excellence (CoE) for effectively managing the Power Platform within your organization. To maximize the potential of Power Platform, security, governance and a robust CoE are essential.

We will discuss recommendations for environment management, security, monitoring, training and development, CoE foundations and workstreams, governance and compliance, and empowering citizen developers.

Advanced Prompt Engineering Techniques for DEIB Scenarios

This session focuses on the use of Microsoft Copilot for M365, to create inclusive prompts and DEIB campaigns. We'll start with an icebreaker to uncover the inherent biases in image generators, then move onto prompt engineering tips and tricks, followed by a live demo of Copilot Chat for the web.

The event concludes with a discussion on how Copilot can be used to advance and evolve DEIB goals in your organization focusing on employee networks and culture, leadership development and succession planning, and equitable performance management.

Participants will create prompts using one of these scenarios or you may choose your own:
- Day of significance
- Cultural competency
- Panel discussion
- Mentorship program
- Inclusive hiring campaign
- Accessibility awareness
- STEM for underrepresented communities

Enabling and Extending Copilot for M365 to Your Lines of Business

This session is a comprehensive guide to enabling and extending Copilot for M365, highlighting the benefits, scope of work, timelines, and specific use cases for various lines of business. Come to see some quick wins and specific scenarios for Legal, HR, Marketing, and IT.

In addition to use cases, we will cover the steps involved in extending Copilot for M365. Extensibility enables the transition of your company's Copilot-led AI transformation journey from general productivity gains to realizing value with functional use cases. It emphasizes the need for extending data sources to meet the demands of workers seeking additional value from Copilot for M365. Your journey starts with realizing immediate value of out-of-box AI products and integrating AI literacy in the organization and is followed by improving the value of existing investments by integrating more data through extensions and eventually reinventing functions through process reinvention.

This session will benefit Business Analysts, Corporate Communications, General Counsel, Customer Service, Data Analysts, Executives, Frontline Workers and Managers, Human Resources, Information Security, and Innovation Leads.

LGBTQ+ in Tech: Panel Discussion

Join us as we discuss the unique challenges and barriers that LGBTQ+ individuals face in the tech industry, including discrimination, bias, and lack of representation. Let's dig into inclusive hiring practices, workplace culture, allyship and advocacy, and intersectionality with other marginalized identities such as race, gender, and disability.

We'll ask our panel of speakers to talk about the importance of fostering an inclusive workplace culture where LGBTQ+ employees feel safe, valued, and supported and have them share their success stories of how they overcame challenges and achieved significant milestones in their careers.

We'll also highlight the role of allies in supporting LGBTQ+ colleagues and advocating for their rights within the organization. and explore the role of mentorship in supporting the career growth of LGBTQ+ professionals in tech.

This session seeks to highlight the importance of building and participating in LGBTQ+ tech communities and extending our networks for support and professional development. Come and network with your LGBTQ+ community and allies.

Copilot Chat Prompt-a-thon

Bring your computer and follow along. In this session, we will teach you how to use Copilot Chat, which is free for anyone to use. Copilot Chat is Microsoft’s AI-powered feature of the internet that lets you get help with various tasks, such as searching the web, summarizing and creating content. A prompt-a-thon is designed to teach users how to prompt Copilot Chat to assist them in their day-to-day tasks and we teach prompt engineering because asking Copilot Chat for help is different from doing a keyword search on the internet. During the event, participants learn the anatomy of a prompt and practice creating them. Come learn how Copilot Chat allows you to change your tone, act as a persona, give step-by-step instructions, and much more.

You will learn easy-to-understand definitions of generative AI, large language models, and Microsoft Copilots and see examples of prompts that you can use right away (and every day) to help you be more efficient and productive.

In this interactive session, you will:
• Dive into the anatomy of crafting effective prompts
• Learn to discern and address AI hallucinations
• Explore strategies for troubleshooting unresponsive prompts

We've got MS Teams. Do we still need an intranet?

Yes. Yes, you do. From audits to x-files, Tiffany will talk about the publishing and collaboration scenarios that still benefit from a mobile-first employee experience focusing on the benefits of centralized repositories for certain types of information.

For corporate communications, if you've got SharePoint Online, Viva Connections, MS Teams, and Viva Engage, come to this session to learn which tool is the best for your content and audience.

Why Attend?
* Innovate Seamlessly: Learn to leverage robust search capabilities, mobile-first design, and collaboration tools that integrate flawlessly with Microsoft 365.
* Empower Your Workforce: Embrace a mobile-first approach and create a connected, productive environment for a diverse, dynamic workforce.
* Govern with Confidence: Master effective content management practices, access controls, and policies for intranet governance.
* Measure Success: Gain insights into key intranet analytics to track engagement, content effectiveness, and drive adoption.
* Enhance Connectivity: Explore intranet integration with third-party apps, low-code solutions, chat bots, and more to elevate user experience.

Don’t miss the opportunity to network with peers, engage with experts, and take away actionable strategies to build a more connected and efficient digital workplace. This session is a must for those looking to stay ahead in the ever-evolving landscape of digital collaboration and internal communications.

Viva Learning: AI-driven organizational change management

Did you know 76% of users say they would stay at a company longer if they could benefit from on-the-job training? Come to this session to learn how your organization can use Viva Learning to create and deliver personalized and engaging learning experiences in MS Teams. In this session, you will learn how to use Viva Learning, a Microsoft service that brings learning into the flow of work, to create and deliver learning content that is tailored to your needs and preferences.

You will see how Viva Learning can help you access learning content from various sources, such as LinkedIn Learning, Microsoft Learn, Skillsoft, Coursera, and more. You will also discover how Viva Learning can help you track learning progress, measure learning outcomes, and share learning achievements with others.

Come to this session to learn more about integrating your learning experience across devices. Spoiler alert: Viva learning recommendations are now included in Viva Insights emails. Come to this session to learn what Viva Learning does (and does not do).

Cultivating Connections: Harnessing the Power of Viva Engage for Community Building

Dive into the heart of organizational connectivity with leaders, community managers, and team members who are committed to fostering a sense of belonging and collaboration in the workplace. This session is an invaluable opportunity for those eager to enhance community engagement and leverage the full potential of Viva Engage and is presented through the lens of diversity and inclusion.

Why Should You Attend?
* Engage with Purpose: Discover how Viva Engage unites individuals across your organization, enabling them to connect with leaders, share experiences, and contribute to a vibrant work culture.
* Explore Community Dynamics: Learn about the various community types in Viva Engage, from public forums to private groups, tailored to specific topics or interests.
* Master Community Management: Gain insights into the essential role of community managers in curating content, stimulating member interaction, and overseeing community health.
* Drive Engagement: Uncover strategies to boost community engagement beyond the platform, utilizing best practices and tools like polls and announcements to keep conversations lively.
* Leverage Community Insights: Utilize community insights and analytics to evaluate community impact, refine engagement tactics, and strengthen connections within your organization.

Walk away with actionable insights that will elevate your employee engagement goals.

Preparing for Copilot for M365: Where do we start?

Join us for a captivating session where we’ll explore the technical requirements to deploy Copilot for M365. This tool, integrated with Microsoft Graph and Microsoft 365 Apps, offers a personalized and intelligent workspace that boosts productivity and fosters creativity. We’ll not only guide you through the prerequisites for deployment, you’ll also learn how to manage content effectively, control information access, and leverage the Copilot Dashboard for usage analytics.

Our session will provide a comprehensive overview of Copilot for M365, delve into technical enablement, and share strategies to prevent data oversharing and enhance information protection. Discover how to conduct internal audits and interpret usage reports to measure your M365 adoption success. Whether managing a small team or a large enterprise, this session will provide you with the knowledge to enable Copilot for M365 and lead the way in workplace innovation.

Why Attend?
* Discover the Full Potential: Learn how to fully leverage Microsoft 365 Copilot with the right prerequisites.
* Data Security Mastery: Understand the importance of robust content management practices, access controls, and policies to ensure a secure adoption of Microsoft 365 Copilot.
* Overcome Oversharing: Explore strategies to prevent content oversharing and maintain organizational integrity with advanced semantic search exclusion options.
* Insights into Usage: Learn how to access the Copilot Dashboard to analyze usage reports that drive better decision-making.

Don’t miss this opportunity to learn what you need to do before enabling Copilot for M365 licenses at scale.

SharePoint Premium: AI-Driven Metadata Extraction

In this session, you will learn how to use SharePoint Premium, a service that applies advanced AI and machine learning to your content, to automate tasks such as document understanding, metadata extraction, content classification, and compliance. We’ll show you how to train AI models to identify documents and extract metadata.

You will see how SharePoint Premium can help you transform your unstructured data into structured knowledge that can be easily accessed and shared across Microsoft 365. You will also explore how SharePoint Premium can integrate with other Microsoft 365 applications to create a rich and intelligent content experience. We'll talk about the capabilities and limitations of SharePoint Premium as well as licensing.

At the end of the session you will:
- Understand what SharePoint Premium does
- Learn how to train an AI model
- Understand pay-as-you-go licensing

Unlock the Future of Sales: Discover Dynamics 365 Sales Copilot

Join us at the forefront of the sales revolution with Dynamics 365 Sales Copilot, your AI-powered partner in achieving unparalleled sales success.

Why Attend?
- Innovative Email Automation: Streamline sales with Copilot’s email response capabilities, from persuasive emails to scheduling calls and detailing product offerings.
- AI-Powered Efficiency: Let AI handle routine tasks like meeting prep, email crafting, and summarizing opportunities, so you can focus on closing deals.
- Generative AI Mastery: Use natural language to prompt Copilot’s AI for drafting sales proposals and condensing CRM data into actionable insights.
- Productivity Boosters: Enhance productivity with AI-generated content, including summaries, transcriptions, and emails, tailored to customer interactions.
- Roadmap Insights: Get a sneak peek at the roadmap for Microsoft Copilot for Sales, featuring AI-curated meeting notes, planner tasks, email guidance, sales activity analysis, and intelligent insights.
- Collaborative Experiences: Explore enriched cross-app experiences with Microsoft Teams and Outlook, including instant call insights, CRM updates, and smart email drafting.
- Overcoming Limitations: Understand current limitations, such as language support, and how integration with other Copilot services can unlock full potential.
- Proven Results: Hear from a case study where over 70% of Microsoft sellers report increased productivity and reduced administrative tasks thanks to Microsoft Sales Copilot.

Don’t miss this opportunity to revolutionize your sales strategy with Dynamics 365 Sales Copilot.

Tiffany Songvilay

Modern Workplace Guru | SharePoint Modern Intranets | VIVA, Copilot & SharePoint Premium

Houston, Texas, United States

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