Chime Okure
London, United Kingdom
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A beginner’s guide to Dynamics 365 Customer Voice ⭐️
In this session, I will provide an in introduction to Dynamics 365 Customer Voice.
In today’s fast paced world, customers are more demanding than ever. To keep up with customers and to provide a more efficient and effective service, brands are increasingly being proactive to serve their customers.
Customer voice will be used to gather and track top customer metrics about their experiences with and expectations for your products and services.
This session is targeted at anyone who would like to know how Customer Voice can be used to help listen, understand, and respond to your customers.
Join me as I demonstrate how we can create and design surveys as part of a project. Share with customers via power automate or email, embed within a web page, copy and paste it within app.
A User and Admin Guide for leveraging your Power Platform Admin Center (PPAC)
In this session we will provide an overview of creating Environments, reporting on Analytics and all about storage capacity usage.
You’ll also discover how to use the Power Platform support portal to create a new support request and resolve an issue.
This session is targeted at anyone who would like to know more about the full functionalities and capabilities of the Power Platform Admin centre.
We will look at valuable learning resources to take your Power Platform admin centre skills to the next level!
You will come away armed with the latest tools, best practices, and helpful tips & tricks.
Join me as I will demonstrate how we can start managing Power Platform admin centre like a true champion.
All about Tables in Dataverse
New to Dataverse and need some assistance?
Tables are used to model and manage business data. On developing an app, you can use standard tables, custom tables, or both.
Dataverse provides standard tables by default. These are designed, in accordance with best practices, to capture the most common concepts and scenarios within an organization.
In my session, I will go through all of the things you should do to make sure your table build is following best practices.
Unlocking the Potential: Exploring Microsoft Power Platform Citizen Development
In today's dynamic business landscape, the demand for rapid application development and process automation is at an all-time high.
Microsoft Power Platform has emerged as a transformative solution that empowers individuals across organizations to become citizen developers, effectively bridging the gap between IT and business units.
During this engaging session, the speaker will embark on a journey to explore the realm of Microsoft Power Platform Citizen Development. I will delve into the tools, capabilities, and opportunities it offers, while also addressing the considerations and challenges that come with this empowering approach.
The Importance:
Rapid Application Development: Discover how citizen development accelerates the creation of business applications.
Bridging IT-Business Gap: Understand how citizen development fosters collaboration and innovation between IT and business units.
Cost-Efficiency: We will learn how it reduces development costs while maximizing value.
Empowering the Workforce: How it empowers non-technical users to contribute to digital transformation.
After attending this session, you’ll have a clear comprehensive understanding of the Microsoft Power Platform Citizen Development.
With these learnings, you’ll be able to have an understanding of the skills and knowledge required to pursue a career in the Power Platform and best practices for continued learning and growth in the Power Platform.
Unlocking the Powerful Power Platform in your organization.
In this session, we will be showcasing the features and capabilities of Microsoft Power Platform.
The Power Platform is a cluster of the best-in-class products; Power BI, Power Apps, Power Pages, Power Automate and Power Virtual Agents.
It is a unique suite of business services to analyse data, act on newly generated insights, deliver personalization, and automate business processes and tasks.
This session is targeted at anyone who would like to know about the various components of the Power Platform and when it can be implemented in a solution.
Join me as I demonstrate these components and show how to use different pieces of the Power Platform to make a custom scenario that may inspire you to build your own solutions to automate processes and create amazing applications!
Unleashing Microsoft Copilots: AI in Microsoft 365 & Power Platform
In today's world, where efficiency and productivity are critical, Microsoft has introduced a suite of AI-driven tools that are revolutionizing how we interact with technology, enabling users to accomplish more with less effort.
In this session, we’ll dive into Microsoft Copilot, covering its features and applications across Microsoft 365, Copilot Studio, Copilot Mobile App, and Copilot in Power Platform. Attendees will gain hands-on experience and leave with a clear understanding of the setup process to start using Copilot Studio right away.
Key Takeaways:
Discover how Microsoft 365 Copilot can streamline business processes, automate tasks, and boost productivity.
Gain practical experience by creating your first Copilot.
Learn how Copilot Studio accelerates development, allowing makers to focus on innovation rather than repetitive coding tasks.
Don't miss this chance to see how Microsoft Copilot can transform how you work and develop solutions!
Powering Your Future: Unlocking Career Opportunities with Microsoft Power Platform
The Microsoft Power Platform is a powerful tool for organizations to automate and create custom applications. It offers a wide range of career opportunities, making it ideal for individuals pursuing a career in technology.
This session will provide an overview of the Power Platform's components, capabilities, and explore various career paths, including consultant, developer, administrator, and solution architect roles. The speaker will also discuss the essential skills and knowledge needed to pursue these careers, along with best practices for continued learning and growth.
By the end of the session, you’ll gain a comprehensive understanding of the Power Platform, its components, and the different career paths available. You’ll also learn the necessary skills and best practices to successfully pursue and grow in a Power Platform career.
Strengthening Organizational Governance with Dynamics 365 and Power Platform
Governance is an essential backbone of any successful organization, but how do organizations effectively establish a foundation while maintaining flexibility? This session will explore the pillars and guardrails of robust governance and the strategies to implement them effectively.
We will provide an in-depth overview of how organizations can leverage the capabilities of the Center of Excellence (CoE) and Power Platform Admin Center (PPAC) to enhance governance across Dynamics 365 and Power Platform while also enabling citizen developers to explore their technical abilities in a secure, self-serving environment, thereby fostering innovation without compromising control. Additionally, as we live in an era of continued capability, we’ll also show how to better govern Power Platform in both new and existing frameworks, and how to streamline the process to maintain a happy and healthy digital environment for all.
Power Platform: Charting Your Career Journey
The Microsoft Power Platform is a powerful tool for organisations to automate and create custom applications.
The Power Platform is a rapidly growing field with a wide range of career opportunities, making it a great choice for individuals looking to pursue a career in technology. This session will provide an overview of the platform and its components, as well as explore different career paths and the skills and knowledge required to pursue them.
In this session, the speaker will cover the components and capabilities of the Power Platform and will provide an overview of different career paths within the platform, including consultant, developer, administrator, and solution architect roles.
The session will also discuss the skills and knowledge required to pursue a career in the Power Platform and provide best practices for continued learning and growth.
After attending this session, you’ll have a clear comprehensive understanding of the Power Platform and its components. You’ll also learn of the different career paths within the Power Platform, including consultant, developer, administrator, and solution architect roles.
With these learnings, you’ll be able to have an understanding of the skills and knowledge required to pursue a career in the Power Platform and best practices for continued learning and growth in the Power Platform.
Power Platform & Dynamics 365 Licensing Options
In this session i will provide an introduction to the Power Platform & Dynamics licensing.
This topic is necessary to reduce the monthly or annual expenditure of any small or larger businesses.
This topic for those who are implementing Dynamics 365 first party apps or Power Platform within their businesses.
This session is targeted to anyone who would like to know more about Dynamics 365/Power Platform licensing,
which option of licensing is suitable and reduce the cost for their businesses.
What are the available option to get Power Apps licensing.
Join me as i will demonstrate how we can reduce the licesening cost by choosing right option in implementing Dynamics 365 / Power Platform.
Power Platform for Beginners
If you are a beginner and want to learn more about the Power Platform and how you can utilise it within your business/organisation to improve your operations.
Power platform & Dynamics 365 Licensing options
In this session i will provide an introduction to the Power Platform & Dynamics licensing.
This topic is necessary to reduce the monthly or annual expenditure of any small or larger businesses.
This topic for those who are implementing Dynamics 365 first party apps or Power Platform within their businesses.
This session is targeted to anyone who would like to know more about Dynamics 365/Power Platform licensing,
which option of licensing is suitable and reduce the cost for their businesses.
What are the available option to get Power Apps licensing.
Join me as i will demonstrate how we can reduce the licesening cost by choosing right option in implementing Dynamics 365 / Power Platform.
Power Platform & Dynamics 365 Licensing Options
In this session i will provide an introduction to the Power Platform & Dynamics licensing.
This topic is necessary to reduce the monthly or annual expenditure of any small or larger businesses.
This topic for those who are implementing Dynamics 365 first party apps or Power Platform within their businesses.
This session is targeted to anyone who would like to know more about Dynamics 365/Power Platform licensing,
which option of licensing is suitable and reduce the cost for their businesses.
What are the available option to get Power Apps licensing.
Join me as i will demonstrate how we can reduce the licesening cost by choosing right option in implementing Dynamics 365 / Power Platform.
Microsoft Copilot(s) Unleashed: Maximise Efficiency with AI
In an era where efficiency and productivity are paramount, Microsoft has introduced a groundbreaking suite of AI-driven assistant tools. These tools are revolutionising the way we interact with technology, enabling users to achieve more with significantly less effort.
My session will provide you with a comprehensive overview of Microsoft Copilot, exploring its features and applications across various Microsoft products and services, focusing on Microsoft 365 Copilot, Microsoft Copilot Studio, Microsoft Copilot Mobile App and Copilot in Power Platform
In this session, attendees will leave with a clear understanding of the initial setup process, ensuring they can start using Copilot Studio right away.
Key Takeaways:
1. The future is AI: Attendees will discover how Copilot is integrated into Microsoft 365 to streamline your business processes, automate tasks, improve workflows, and increase productivity while saving time and effort.
2. Hands-On Experience: Attendees will gain practical, hands-on experience by creating their first Copilot, equipping them with the skills needed to immediately start benefiting from this powerful tool to improve your productivity and creativity.
3. Accelerating Development: Makers will learn how Copilot Studio can accelerate the development process, allowing them to focus on innovation and problem-solving, rather than on mundane coding tasks.
Don’t miss this opportunity to discover how Microsoft Copilot can transform the way you develop, communicate, and work with Microsoft products.
Overview of Channels in Dynamics 365 Marketing
In this session, I will be showcasing the capabilities of using channels in Microsoft Dynamics 365 Marketing.
Channels in Dynamics 365 Marketing can be used to send communication and track customer interactions. A customer journey can be used to trigger the channels.
This session is targeted at anyone who would like to know the various channels that can be used in Dynamics 365 Marketing
Sending SMS messages using Twilio and TeleSign integration in D365 Marketing will enable fast, transactional communication and marketing messaging to use as a part of campaigns and customer service communication.
Also, let’s discuss the steps required for partners to create custom channels to extend the marketing capabilities in Dynamics 365 Marketing.
Join me as I demonstrate how we can author personalised content across email, SMS, and push notifications through a new point-and-click interface.
Navigating the Power Platform Administration Center: Optimizing Your Environment.
The Power Platform Administration Center is a one-stop-shop for administrators to oversee and manage the configuration and tracking of their organisation's tenant environments and applications.
The Power Platform Administration Center is a vital tool for administrators to maintain an efficient and secure Power Platform environment. By understanding the functionalities and best practices of using the Power Platform Administration Center, administrators can ensure the platform is running smoothly and securely.
In this session, the speaker will provide a comprehensive overview of the Power Platform Administration Center, including its various functionalities, such as user management, security, and compliance.
The session will also include demos and cover best practices for using the Power Platform Administration Center to maintain an efficient and secure environment.
After attending this session, you’ll have a clear understanding of the purpose and benefits of the Power Platform Administration Center.
You’ll also learn of the various functionalities of the Power Platform Administration Center, including user management, security, and compliance.
With these learnings, you’ll be able to implement best practices for using the Power Platform Administration Center to maintain an efficient and secure Power Platform environment.
Microsoft Copilot Studio Unleashed: Creating a Smarter Copilot Code
Microsoft Copilot Studio is a low-code tool to customise Copilot for Microsoft 365 and build standalone copilots. It is revolutionising the way developers code, enhancing productivity, and streamlining software development.
Built on the foundations of Power Virtual Agents and designed to meet the needs of both IT professionals and makers.
In this session, I will dissect the key features and capabilities of Copilot Studio, elucidating how it integrates with Microsoft Aure OpenAI Studio, Azure Cognitive Services, Aure Bot Service, and other Microsoft conversational AI technologies.
I will provide a step-by-step guide on how to set up Copilot Studio, from installation to configuration.
Attendees will leave with a clear understanding of the initial setup process, ensuring they can start using Copilot Studio right away.
Let's build an Agentic AI with Copilot Studio to empower enterprise automation
Autonomous agents are revolutionising the tech landscape, offering businesses unparalleled opportunities for automation and innovation. But how do you start building one?
In this practical session, Chime will guide you step-by-step through creating autonomous agent using Copilot Studio. From defining the agent’s purpose to integrating it into real-world workflows, you'll gain hands-on experience in creating an autonomous agent to streamline your business processes
The session will cover all these below:
• Setting up Copilot Studio to start building agents
• Understanding autonomous agent fundamentals
• Creating and configuring an agent with descriptions, instructions, triggers, and actions
• Enriching your agent with knowledge resources and show how you can integrate Microsoft Dataverse for seamless data capture.
Whether you're a developer, consultant, or tech enthusiast, this session provides practical insights into using Copilot Studio to design autonomous agents that deliver real-world impact. Let's unlock the power of AI-driven solutions!
Let’s Build a real-time Customer Journey in Dynamics 365 Marketing
In this session, I will build Customer Journeys in real-time D365 Marketing.
Customer Journeys will ensure a seamless marketing experience for a business by ensuring campaigns are landing correctly with the intended audience.
This session is targeted at anyone who would like to know more about Customer Journeys in which we will discuss customer engagement, segmentation, automated messages and interactive decision points.
Join me as I will demonstrate how we can automate your campaigns in D365 Marketing with Customer Journeys.
Level Up Your Career with Microsoft Power Platform
The Microsoft Power Platform is more than a suite of business tools. It is a launchpad for some of today’s most in-demand technology careers. With its ability to create applications, automate workflows, analyse data, and build engaging digital experiences, it is reshaping the way organisations work and the roles needed to support them.
This session will explore its core capabilities and how they translate into diverse career paths, from solution architect and consultant to developer and administrator. You will gain insight into the skills and knowledge that employers look for, the practical steps to start or advance in these roles, and the resources available to help you stay ahead in a rapidly evolving industry.
Whether you are new to technology, looking to make a career shift, or aiming to deepen your expertise, you will leave with a clear understanding of how to position yourself for growth and success in the Power Platform ecosystem.
Introduction to Customer Journeys in Dynamics 365 Marketing ⭐️
In this session I will provide an introduction to Customer Journeys in D365 Marketing.
Customer Journeys will ensure a seamless marketing experience for a business by ensuring campaigns are landing correctly with the intended audience.
This session is targeted at anyone who would like to know more about Customer Journeys in which we will discuss customer engagement, segmentation, automated messages and interactive decision points.
Join me as I will demonstrate how we can automate your campaigns in D365 Marketing with Customer Journeys.
Introduction to Microsoft Power Platform & Discovering Your Career Path
In this session, I will be showcasing the features and capabilities of the Microsoft Power Platform and the endless career paths for someone who is a beginner or looking into becoming more involved with the business applications landscape.
The Power Platform is a cluster of these best-in-class products; Power BI, Power Apps, Power Automate, Power Pages, and Power Virtual Agents.
It is a unique suite of business services to analyse data, act on newly generated insights, deliver personalization, and automate business processes and tasks
This session is targeted at anyone who would like to know about the various components of the Power Platform when it can be implemented in a solution and get the skills needed to start working on this platform.
Join us as I demonstrate these components and show how to use different pieces of the Power Platform to make a custom scenario that may inspire you to build your solutions to automate processes and create amazing applications!
Introduction to Customer Journeys in Dynamics 365 Marketing ⭐️
In this session I will provide an introduction to Customer Journeys in Dynamics 365 Marketing.
Customer Journeys will ensure a seamless marketing experience for a business by ensuring campaigns are landing correctly with the intended audience.
This session is targeted at anyone who would like to know more about Customer Journeys in which we will discuss customer engagement, segmentation, automated messages and interactive decision points.
Join me as I will demonstrate how we can automate your campaigns in D365 Marketing with Customer Journeys.
Introduction to Customer Journeys in Dynamics 365 Marketing
In this session I will provide an introduction to Customer Journeys in Dynamics 365 Marketing.
Customer Journeys will ensure a seamless marketing experience for a business by ensuring campaigns are landing correctly with the intended audience.
This session is targeted at anyone who would like to know more about Customer Journeys in which we will discuss customer engagement, segmentation, automated messages and interactive decision points.
Join me as I will demonstrate how we can automate your campaigns in Dynamics 365 Marketing with Customer Journeys.
Intro to Power Platform admin centre
New to Power Platform? In this session we will provide an overview of creating Environments, reporting on Analytics and all about storage capacity usage.
You’ll also discover how to use the Power Platform support portal to create a new support request and resolve an issue.
We will look at valuable learning resources to take your Power Platform admin centre skills to the next level!
System administrators will come away armed with the latest tools, best practices, and helpful tips & tricks for managing Power Platform admin centre like a true champion.
How to build Seamless Journeys with Customer Insights - Journeys
In today’s fast-paced world, delivering timely, personalized messages to the right audience is vital for business success. Microsoft Customer Insights – Journeys empowers organisations to create real-time, data-driven campaigns that enhance customer engagement and deliver measurable outcomes.
In this session, I will showcase the latest features, including the AI-powered Journey Copilot, which simplifies journey creation by assisting with dynamic segmentation, content suggestions, and workflow automation. You’ll also see how to:
• Design real-time customer journeys with dynamic segmentation and automated workflows.
• Activate custom triggers, such as Power Automate flows, directly from customer records to streamline campaign execution.
• Leverage Copilot’s intelligent recommendations to craft campaigns that resonate with your audience.
This session is ideal for marketers, business leaders, and technology professionals looking to elevate their marketing strategies. Join me to explore how Customer Insights - Journeys can help you create impactful, automated campaigns that engage your audience and achieve measurable success.
Let’s build seamless, intelligent journeys together!
Govern, Secure, Succeed: Mastering the Power Platform Administration Center
The Power Platform Administration Center (PPAC) is the command hub for every Power Platform administrator. It is the central place to manage environments, monitor applications, enforce governance, and keep your tenant secure.
In this session, we will explore its key features and capabilities, the role it plays in strengthening governance, enhancing security, and improving operational efficiency, and the practical steps to configure and use it effectively. You will learn how to:
⦁ Navigate PPAC with confidence and purpose
⦁ Manage and monitor environments to maintain platform health
⦁ Apply security and compliance controls to protect your organization
⦁ Use analytics and insights to make informed decisions
Whether you are new to Power Platform administration or seeking to strengthen your governance approach, this session will provide the knowledge and guidance needed to keep your organisation’s Power Platform running smoothly, securely, and at scale. You will leave with a clear understanding of PPAC’s purpose, its benefits, and how to maximise its potential.
Govern, Secure, Succeed: Mastering the Power Platform Administration Center (PPAC).
The Power Platform Administration Center (PPAC) is the command hub for every Power Platform admin or developer. It is the central place to manage environments, monitor applications, enforce governance, and keep your tenant secure.
In this session, we will explore its key features and capabilities, the role it plays in strengthening governance, enhancing security, and improving operational efficiency, and the practical steps to configure and use it effectively. You will learn how to:
⦁ Navigate PPAC with confidence and purpose
⦁ Manage and monitor environments to maintain platform health
⦁ Apply security and compliance controls to protect your organization
⦁ Use analytics and insights to make informed decisions
Whether you are new to Power Platform or seeking to strengthen your governance approach, this session will provide the knowledge and guidance needed to keep your organisation’s Power Platform running smoothly, securely, and at scale. You will leave with a clear understanding of PPAC’s purpose, its benefits, and how to maximise its potential.
From Idea to Impact: Building Smarter Solutions with Power Platform Copilots
In today’s AI-driven world, creating intelligent business solutions requires more than technical skill. It begins with a clear design approach, the right tools, and a process to bring ideas to life quickly.
The Microsoft Power Platform’s low-code Copilots are transforming the way makers, developers, and IT professionals design and build solutions. From rapid prototyping to intelligent automation, these AI-powered capabilities enable you to turn concepts into impactful applications faster than ever.
This session explores the latest innovations across Power Apps, Power Automate, Copilot Studio, and Dataverse. You will learn how to design solutions that meet business needs, choose the most suitable app type for your scenario, build AI-driven applications, create autonomous agents for smart automation, and unlock deeper insights with AI-assisted data exploration.
By the end of the session, you will have the knowledge and strategies to design, build, and deliver intelligent low-code solutions that scale, using the Power Platform Copilots as AI partners in innovation.
Demystifying The Power Platform Administration Centre
New to Power Platform? No problem.
In this session, I will provide an overview of creating Environments, reporting on Analytics, and all about storage capacity usage.
You’ll also discover how to use the Power Platform support portal to create a new support request and resolve an issue.
We will look at valuable learning resources to take your Power Platform admin center skills to the next level!
System administrators will come away armed with the latest tools, best practices, and helpful tips & tricks for managing the Power Platform admin centre like a true champion.
Deep Dive into Microsoft Power Platform - Low Code Copilots.
In an era where efficiency and productivity are paramount, Microsoft has introduced a groundbreaking suite of AI-driven assistant tools. These tools are revolutionising the way we interact with technology, enabling users to achieve more with significantly less effort.
My session will provide you with a comprehensive overview of Microsoft Copilot, exploring its features and applications across various Microsoft products and services, focusing on Microsoft Copilot Studio and Copilot's in Power Platform
In this session, attendees will leave with a clear understanding of the initial setup process, ensuring they can start using Copilot Studio right away.
Key Takeaways:
1. The future is AI: Attendees will discover how Copilot is integrated into Microsoft 365 to streamline your business processes, automate tasks, improve workflows, and increase productivity while saving time and effort.
2. Hands-On Experience: Attendees will gain practical, hands-on experience by creating their first Copilot, equipping them with the skills needed to immediately start benefiting from this powerful tool to improve your productivity and creativity.
3. Accelerating Development: Makers will learn how Copilot Studio can accelerate the development process, allowing them to focus on innovation and problem-solving, rather than on mundane coding tasks.
Don’t miss this opportunity to discover how Microsoft Copilot can transform the way you develop, communicate, and work with Microsoft products.
Becoming an MVP: My Journey, Lessons, and the Power of Community
The Microsoft MVP Award is more than a badge of recognition. It is a journey built on service, consistency, and genuine impact. In this session, I share my personal story of becoming a Microsoft Most Valuable Professional and how that path changed from being a goal to becoming a mission to serve others.
Through real stories from my work in healthcare, financial services, and community events, you will learn how to build your own MVP story through contribution, growth, and connection. We will talk about what it truly means to stand out as a community leader — starting small, sharing openly, tracking your progress, and helping others rise as you grow.
I will also explain the nomination process, who can nominate you, and what to prepare for when the opportunity comes.
If you have ever thought about becoming an MVP, this session is for you. You will leave with practical steps, honest insights, and the inspiration to create lasting impact through sharing knowledge, building community, and leading with purpose.
Azure Data Engineering with Fabric & Power Platform.
I'm excited to share my insights on Azure Data Engineering, from ingesting diverse data sources to automating ETL processes and optimizing performance
An Overview Of The Power Platform Administration Centre ⭐️
New to Power Platform? No problem.
The Power Platform Administration Center is a crucial tool for administrators to manage and oversee their organization's tenant environments and applications. It ensures smooth and secure platform operations by enabling administrators to handle user management, security, and compliance.
In this session, the speaker will give a comprehensive overview of the Administration Center’s functionalities, including best practices for maintaining an efficient and secure environment. The session will include demos and practical guidance on how to effectively manage the platform.
By the end of this session, attendees will understand the key benefits of the Power Platform Administration Center, its functionalities, and how to implement best practices to ensure smooth and secure platform management.
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