Speaker

Megan V. Walker

Megan V. Walker

Business Applications MVP

Chesterfield, United Kingdom

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Megan Walker is a Microsoft Business Applications MVP and a Power Platform consultant with experience in web design, social media and marketing. She's a passionate blogger, writing about tips, tricks and ideas for non developer geeks.

Awards

Area of Expertise

  • Information & Communications Technology

Topics

  • D365CE
  • D365Marketing
  • Marketing
  • PowerPlatform
  • Power Apps
  • Power Automate
  • Sales
  • Customer Service
  • D365 Customer Voice

Top Tips for Getting The Most Out of D365 Marketing

Dynamics 365 Marketing is a fantastic solution for organisations wanting to use the power of their D365 data to provide meaningful and responsive marketing journeys for their customers. In this session, we'll take a look at some cool ways to get even more out of the Marketing App. We will cover tips to take your marketing efforts to the next level!

The Ultimate Marketing Showdown

Join Amey Holden & Megan V. Walker as they go head to head in the ultimate battle – Dynamics 365 Marketing VS ClickDImensions. Watch as they endure the Clash of the Campaigns, as they Wrestle with Web Forms, they Sock It to Social Media, and they put on an Email Extravaganza. Let’s settle this once and for all!

Creating & Using Triggers In D365 Marketing

Real-time marketing triggers can take your use of the D365 Marketing App to the next level. Creating them isn't so challenging, but how the heck do you use them? A trigger can control the start of a journey, exiting a journey and also be used within a journey by activating a different custom trigger. This sessions will look at how they can be created, then different ways they can be used, with a simple and easy low-code approach.

Building Custom Triggers For Your Real-time Journeys in D365 Marketing

One of the biggest benefits of using Real-time Marketing is using Triggers. Creating your own custom triggers provides an extra level of control and customisation.

Join me for a live demo, where we will look at different ways to create triggers, and how you can actually make sure your Contacts embark on the right Journeys at the right time. Options will vary from no-code to low code and talk through the best ways to achieve the perfect Real-time Marketing Journeys for an organisation.

Being Active In The Community

Interested in blogging? Want to know how to get set up and start interacting on social media? Keen to begin presenting at events?
Business Applications MVP, Megan Walker, will talk you through tips, tricks and ideas on how to get more involved within the D365 Community.

Using Variables To Create Personalised & Powerful Forms Pro Surveys

Gathering feedback from customers is vital to analyse what you're getting right, and what needs to be improved in terms of products and services offered. Microsoft Forms Pro survey variables can be created and used to show piped values in emails and survey questions; you can also use them to create links between different types of records providing you with a way to update them after responses are received. In this session, you will learn how to create new variables, where to use them, how to get the right data to display and provide a personalised and powerful experience

The Power of Dynamics 365 Customer Voice & Power Automate

In a magical combination, Dynamics 365 Customer Voice and Power Automate can be used in partnership to extend the capabilities of Microsoft's feedback tool.

Customer Voice data and responses are stored in the Common Data Service, providing the ability to use the flexibility of flows to give organisations a powerful solution to request and analyse feedback from customers.

In this session, we'll take a look at some of the common flows you might want to create when using Customer Voice.

Dynamics 365 Customer Voice - a deepdive of Microsoft's feedback tool

D365 Customer Voice is the next big feedback tool, not to be confused with Forms Pro or even Voice of the Customer. In this sessions, we'll check out Projects, Satisfaction Metrics, Reports and all of the other great features available in this Dynamics application.

Join MVP Megan V. Walker to get an in-depth demo and understanding of Dynamics 365 Customer Voice

An Introduction to the Microsoft Forms Pro

We will take a look at the in preview Microsoft Forms Pro. Using a built-in integration with Office 365, Dynamics 365 and Microsoft Power Platform we can bring together survey responses with business transactions data under the security, privacy and compliance of Microsoft. See how to create dynamic surveys using piped variables, customised emails, Flic and Microsoft Flow.

Being Active In The Community

Interested in blogging?
Want to know how to get set up and start interacting on social media?
Keen to begin presenting at events?
Business Applications MVP, Megan Walker, will talk you through tips, tricks and ideas on
how to get more involved within the D365 Community.

Dynamics 365 & Power Platform User Group - London - November 17th 2022 Sessionize Event

November 2022 London, United Kingdom

Power Platform Nordic Summit 2022 Sessionize Event

September 2022 Stockholm, Sweden

Virtual Scottish Summit 2021 Sessionize Event

February 2021

Dynamics 365 User Group - UK - 2nd Dec 2020 Sessionize Event

December 2020

Scottish Summit Sessionize Event

February 2020 Glasgow, United Kingdom

Power Platform 24 Sessionize Event

February 2020

PowerPlatform Saturday Sweden 2019 Sessionize Event

October 2019 Stockholm, Sweden

Power Platform 24 Sessionize Event

September 2019

D365UG July - Microsoft London Sessionize Event

July 2019 London, United Kingdom

Megan V. Walker

Business Applications MVP

Chesterfield, United Kingdom

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