Christian Buckley
RD+MVP | Award-Winning Product Marketer & Tech Evangelist | Host of the #CollabTalk Podcast, #ProjectFailureFiles, #GoM365gov & #M365AMA series
Lehi, Utah, United States
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Christian is an award-winning product marketer and technology evangelist, and both a Microsoft Regional Director (RD) and Most Valuable Professional (MVP). Christian's 30-year tech career has included Chief Marketing Officer and Chief Evangelist for several leading SharePoint ISVs, and he was part of the Microsoft team that launched the hosted SharePoint platform in Office 365. He has worked with some of the world’s largest technology companies to build and deploy social, collaboration, and supply chain solutions, and sold his first software startup to Rational Software in 2001. Co-author of books on both SharePoint and software configuration management (SCM), Christian is one of the most widely published names within the Microsoft ecosystem, and can be found online at www.buckleyplanet.com and @buckleyplanet
Area of Expertise
Topics
From Zero to Hero: Creating Your M365 Governance Framework
Effective governance of your Microsoft 365 environment is not just a best practice—it's a necessity. In this session we'll demystify the core components of a self-assessment, promote the importance of regular self-assessments, and highlight the primary business drivers that make governance essential.
This presentation will focus on the critical scenarios that demand robust governance frameworks, from ensuring data security and compliance to optimizing operational efficiency and supporting business continuity. Attendees will gain valuable insights into the tools available within the Microsoft 365 suite, such as Microsoft Secure Score and Purview, and community resources such as the Microsoft 365 Maturity Model, which facilitate effective governance and self-assessment.
By the end of this session, you'll understand how to leverage these tools to perform thorough self-assessments, identify gaps, and implement actionable improvements. Empower your organization to stay ahead in the ever-evolving digital world by mastering the essentials of Microsoft 365 governance.
Join us to learn why governance is a critical requirement for your Microsoft 365 environment and how to maintain a secure, compliant, and efficient digital workspace.
Unlocking the Power of Information Governance in Microsoft 365: Strategies and Best Practices
With the exponential growth of data, a robust information governance strategy is crucial to ensure compliance, minimize risk, and drive business outcomes. In this session, Christian will delve into the power of information governance in Microsoft 365 and share effective strategies and best practices for unlocking it. We will explore key elements of a successful information governance strategy, including data classification, retention policies, and eDiscovery. Attendees will learn how to leverage information governance in Microsoft 365 to achieve business goals, optimize collaboration, and stay ahead of regulatory compliance.
The Art of AI-Assisted Writing: Blending Technology with Human Creativity
In an era where artificial intelligence tools like Microsoft Copilot, ChatGPT, and the Project Sophia research tool (in preview) are redefining content creation, the challenge for information workers and communication professionals lies not in generating content, but in ensuring it remains compelling, accurate, and authentic.
This session targets managers, executives, and content creators, aiming to bridge the gap between AI capabilities and the nuanced touch of human interaction. We will delve into best practices for authoring outstanding content that leverages AI tools without losing the personal touch that connects with audiences. Attendees will learn how to use these AI technologies to produce strong, SEO-optimized (when needed) content while also exploring the unique strengths of Copilot in utilizing M365 content, with a special focus on integrating OneNote as a dynamic data source. Through practical advice and strategic insights, this session promises to equip professionals with the skills to navigate the AI content landscape effectively, blending technology with human creativity to craft messages that resonate deeply with their intended audiences.
Benefits of Attending This Session:
• Strategic AI Utilization: Understand how to strategically leverage AI tools like Microsoft Copilot, Project Sophia, and ChatGPT in your content creation process, maximizing efficiency without compromising quality.
• Enhanced Content Quality: Learn best practices for creating compelling, accurate, and engaging content that stands out, even in an AI-assisted world.
• SEO Optimization Techniques: Acquire techniques for ensuring your content is not only reader-friendly but also optimized for search engines, increasing visibility and reach for external publications.
• Leveraging M365 for Content Creation: Discover the advantages of using Microsoft 365 tools, particularly Copilot's integration with OneNote, to enrich your content with relevant, data-driven insights.
• Human-AI Collaboration: Explore how to maintain the essential human touch in content authored with AI assistance, ensuring that your communications retain authenticity and emotional connection.
This session is designed for those looking to navigate the evolving landscape of AI-assisted content creation, offering insights into making the most of these powerful tools while keeping the content genuine and impactful. Whether you're drafting internal communications or creating content for the wider world, this talk will provide valuable strategies for elevating your writing in the AI-centric future.
The AI Enterprise: Conquering Technological Overload and Innovating for Tomorrow
At the vanguard of technological transformation, business leaders must contend with both the intricacies of accumulated "technological overhead" and the responsible incorporation of AI into our corporate landscapes. This talk will delve into the revolutionary impact of AI on the corporate sector, underscoring its role in bolstering efficiency and enhancing innovative thinking. Participants will gain insights into a comprehensive approach for reducing "technological overhead" with elements including:
1. Strategies for identifying and alleviating technological overhead while establishing sustainable digital integration practices.
2. Unveil how AI can streamline operations and provide actionable intelligence for improved corporate performance.
3. The criticality of AI literacy, bespoke learning programs, and perpetual professional development for empowering employees.
4. Crafting an AI usage framework with an emphasis on ethical considerations, including data protection, impartiality, and people-first methodologies.
5. Creating a progressive corporate culture that encourages innovation through strategic alliances and the exchange of knowledge to maintain a competitive edge in the era of AI evolution.
Overcoming Digital Debt and Embracing AI in the Workplace
As we stand at the forefront of an AI digital evolution, we face the dual challenge of navigating the complexities of "digital debt" and ethically integrating AI technologies into our organizations. In this session, we'll explore the transformative potential of Artificial Intelligence (AI) in the workplace, emphasizing its capacity to enhance productivity and amplify human creativity, and present a strategy for overcoming "digital debt" including:
1. Understanding Digital Debt: Learn strategies to mitigate digital debt, emphasizing strategic, long-term digital adoption plans.
2. Harnessing AI's Power: Discover AI's role in automating tasks and providing insights to enhance workplace efficiency.
3. Cultivating AI Fluency Among Employees: Explore the importance of AI education, tailored training, and continuous learning for workforce empowerment.
5. Navigating Ethical and Practical Dilemmas: Address ethical AI deployment with a focus on data privacy, bias avoidance, and human-centric approaches.
5. Future-Proofing the Workplace: Discuss fostering a culture of innovation through partnerships and knowledge-sharing platforms to stay ahead in AI advancements.
Mentorship as a Driver for Technological Excellence
The velocity of change in the tech sphere presents a stark challenge for organizations striving for innovation and individual career growth. This session delves into the profound impact of mentorship woven into the fabric of an organization's culture. We will share proven tactics for establishing robust mentorship initiatives that bolster teamwork, drive productivity, and prime your personnel for the tech frontier. Illustrating with case studies of effective mentorship within global tech communities, the discussion will present hands-on strategies to foster an ecosystem where mentor and mentee alike can prosper, anchoring continual innovation and competency building within your technology teams.
Leaders, tech professionals, and visionaries will be equipped with the insights and apparatuses vital for crafting or enriching mentorship frameworks in their enterprises, nurturing a milieu of perpetual learning and inventive thought.
Leading the AI Charge: How Microsoft Is Shaping the Future of Work
Join Christian Buckley, Microsoft MVP + RD, for a strategic session that cuts through the noise to deliver a clear vision of AI's role in modernizing the workplace. We'll distill Microsoft's experience in embedding AI across Microsoft 365's suite, spotlighting the transformative impact on productivity, decision-making, and collaboration. Learn not only how Microsoft Copilot and Viva are redefining efficiency but also how they serve as critical components in maintaining competitive advantage.
In this dynamic presentation, we will pinpoint critical strategies for integrating AI into your corporate ecosystem, focusing on agility and innovation to outpace the tech evolution. You will leave equipped with a blueprint for AI implementation, ready to transition your organization into a future where AI is synonymous with growth. Embrace the AI-driven workplace and propel your company forward in the digital age.
From Assessment to Action: Building a Stronger Microsoft 365 Governance Framework
In today's digital landscape, effective governance is essential for maintaining the security, compliance, and operational efficiency of your Microsoft 365 environment. This workshop is designed to equip IT professionals, business leaders, and administrators with the skills and knowledge necessary to conduct comprehensive governance assessments and transform findings into actionable improvement plans.
Participants will learn a step-by-step approach to evaluating their current governance practices, identifying gaps, and benchmarking against industry standards. The workshop will provide practical insights into developing a robust governance framework that addresses security, compliance, and efficiency needs, and the ongoing feedback loops needed to better engage with and meet the needs of your end users.
Through interactive sessions, hands-on exercises, and real-world case studies, attendees will gain a deep understanding of how to:
+Conduct thorough assessments of their Microsoft 365 systems and processes.
+Identify and prioritize areas for improvement.
+Develop and implement actionable plans to enhance their governance strategies.
+Optimize existing settings across SharePoint, Teams, OneDrive, Viva Engage, and Azure.
+Prepare for the integration of AI tools, ensuring seamless adoption and maximizing benefits.
By the end of the workshop, participants will leave with a documented plan and the confidence to take the next steps in strengthening their Microsoft 365 governance framework, ensuring your organization is well-equipped to navigate the complexities of the modern digital workplace.
Essential M365 Productivity Hacks for Every User
Dive into a lively and enlightening journey through Microsoft 365's productivity landscape with Microsoft MVP+RD, Christian Buckley. He will unveil a curated selection of 20 top productivity strategies designed to transform your daily work on the M365 suite, including Teams, SharePoint, Viva, and the Office applications. This session is perfect for individuals seeking to supercharge their workflow and collaborative efforts. You're guaranteed to depart with a toolkit of at least four or five valuable productivity hacks that can be applied instantly to magnify both your personal output and your team's efficiency.
This dynamic presentation is a must-attend for users ready to unlock the full potential of M365, ensuring they leave with actionable insights and ready-to-use tips that will streamline their work process and catalyze their team's success.
Engineering Effective Feedback Systems in the AI-Enhanced Workplace
Transformation in the workplace, spurred by Artificial Intelligence, presents unique challenges and opportunities for feedback collection and analysis. This session will focus on the pivotal role of AI in crafting feedback mechanisms that are not only scalable and repeatable but are also crucial in driving meaningful change and improving user interaction. We will dissect various feedback methodologies including surveys, polls, and forums, aligned with Microsoft and industry-leading practices, to achieve comprehensive insights into user behavior, engagement, and return on investment. The session will also cover the importance of internal training solutions such as Adoption.Microsoft, Viva Academy, and M365 Learning Pathways, for fostering an environment conducive to continuous learning and adaptation.
The session is designed to empower those in leadership, user engagement, and tech-readiness roles with the strategic knowledge required to implement and maintain feedback systems that propel both user satisfaction and organizational growth in an ecosystem increasingly dominated by AI.
Empowering Innovation: The Power of Mentorship in Technology Teams
In today's rapidly evolving technology landscape, staying ahead in innovation while fostering individual professional growth can seem daunting. This session dives into the transformative power of integrating mentorship into your organization's culture, sharing insights into developing effective mentorship programs that not only enhance collaboration and productivity, and preparing your team for the future of tech. Drawing from real-life successes in mentoring and strategic leadership across global tech communities, this talk will explore actionable strategies for creating a nurturing environment where both mentors and mentees thrive, ensuring sustained innovation and skill development within your tech team.
Benefits of Attending This Session:
• Learn Best Practices: Gain insight into successful mentorship strategies that have been applied in leading tech environments, including the creation and management of impactful mentorship programs.
• Skill Development: Understand how mentorship can serve as a catalyst for both technical and professional growth, helping team members stay ahead of industry trends and technological advancements.
• Networking and Community Building: Discover the value of mentorship in fostering meaningful work relationships, enhancing team collaboration, and building a supportive tech community.
• Career Advancement: Learn how mentorship not only benefits mentees but also provides mentors with opportunities for career development, leadership growth, and personal satisfaction.
• Access to Resources: Find out how to leverage platforms like Microsoft for Startups Founders Hub to connect with Microsoft employees, MVPs, and RDs, enriching your organization's mentorship experience.
This session promises to equip leaders, tech professionals, and entrepreneurs with the knowledge and tools needed to implement or enhance mentorship programs within their organizations, fostering an environment of continuous learning and innovation.
Empower, Engage, Evangelize: Shaping Modern Business with Technology Champions
In the modern tech-centric landscape, the role of a technology evangelist goes beyond just a title; it becomes an essential catalyst for propelling organizational growth both internally and externally. But what truly encompasses a tech evangelist, & why does every forward-thinking organization need one?
Tech evangelists stand at the intersection of customer success, employee productivity, product marketing, & community management. Internally, we drive effective adoption of innovative technologies and processes, making us indispensable for organizational efficiency. Externally, we drive organic marketing, enhancing brand visibility, and facilitating impactful communication.
Key Takeaways:
+Grasp the multifaceted role of a tech evangelist, emphasizing its importance in today's business ecosystem.
+Learn when and how to introduce a tech evangelist into your organization, ensuring amplified brand resonance and effective message delivery.
+Delve into the nuances of creating a robust evangelism strategy, integrating content marketing, social promotion, and comprehensive community development.
Embrace the transformative potential of tech evangelism & position your org for unparalleled growth and connectivity in the digital age.
Creating, Tracking and Measuring Modern Surveys
It is critical for IT, change managers, and end-user experience management experts to leverage advanced feedback tools and strategies. Creating scalable and repeatable feedback mechanisms is imperative for driving organizational change and enhancing the end-user experience, as well as understanding and analyzing usage, engagement, impact, and calculating ROI, thereby aiding in strategic decision-making processes.
This session promises to equip Leadership, User Enablement, and Technical Readiness experts with the knowledge and tools necessary to implement efficient feedback mechanisms that not only enhance the user experience but also support organizational development in the AI-driven workplace.
Building Scalable, Repeatable Feedback Mechanisms
Creating lasting organizational change is difficult. In an era where Artificial Intelligence (AI) is rapidly transforming workplace dynamics, it's critical for IT and change managers, alongside end-user experience management experts, to leverage advanced feedback tools and strategies. Creating scalable and repeatable feedback mechanisms is imperative for not only driving organizational change and enhancing the end-user experience, but in understanding and analyzing usage, engagement, impact, and calculating ROI, thereby aiding in strategic decision-making processes. We'll explore the effectiveness of surveys, polling, roundtable discussions, Microsoft and industry best practices, and the innovative use of AI for garnering inclusive and actionable feedback. The discussion extends to internal education strategies, the distinction between internal vs. external feedback mechanisms, and the utilization of platforms like Adoption.Microsoft, Viva Academy, M365 Learning Pathways, and other scenario-based training.
Key Takeaways:
1. Strategic Feedback Collection: Understand the importance of employing a mix of surveys, polls, and discussions to collect comprehensive feedback across different organizational levels.
2. AI in Feedback Mechanisms: Learn how Copilot can streamline feedback processes, offering detailed analytics and ROI assessments.
3. Internal Education and Training: Gain insights into the significance of internal education via platforms like Viva Academy and M365 Learning Pathways, and how to customize content for targeted learning experiences.
4. Microsoft Suite Utilization: Discover the differential offerings of Microsoft's E3/ E5 and Premium tiers, and how they cater to varied organizational needs, from small and medium businesses to large enterprises.
5. Insights and Adoption: Review the concept of the Adoption Score and how insights from both Microsoft's and customers' experiences can guide the creation of effective feedback systems and AI councils.
6. AI's Role in Upskilling: Shift perspectives from fearing AI's impact on jobs to recognizing its potential in upskilling roles and facilitating company growth.
This session promises to equip Leadership, User Enablement, and Technical Readiness experts with the knowledge and tools necessary to implement efficient feedback mechanisms that not only enhance the user experience but also support organizational development in the AI-driven workplace.
Elevate Your Comms: Bridging External Marketing & Internal Strategy in the Digital Era
The line between external marketing and internal communications is blurring. As the dynamics of content consumption change, there's an emergent need for strategic content alignment, ensuring your internal communications resonate as powerfully as your external ones. This session promises not just information but transformation. Strategize, modernize, and revolutionize your content narrative for today's digital age!
Key Takeaways:
+Aligning Internal & External Strategies: Discover how to seamlessly integrate your internal content approach with the dynamism of external marketing strategies.
+Community Insights with Viva Engage: Leverage social collaboration and community-building to foster a more connected, engaged workforce.
+Master the art of content distribution through Teams, SharePoint, Engage, and Outlook with the revolutionary Viva Amplify.
+Get a hands-on introduction to transformative AI tools and discover how they can refine and redefine your content narrative.
Who Should Attend?
+Internal Communications Personnel striving for impactful resonance.
+Marketing Professionals aiming to bridge external and internal content strategies.
+People Managers looking to optimize team engagement and collaboration.
20 Microsoft 365 Productivity Tips
In this fun and informative session, Christian will share 20 of his favorite Microsoft 365 productivity tips, with a focus on personal productivity.
Understanding the Employee Experience (EXP)
As the Hybrid Workplace becomes the norm, more and more organizations are recognizing the need to more thoughtfully design and deliver an end-to-end employee experience (EXP) that touches tools, processes, and people. This session will lay out the elements of a successful EXP strategy. It will share takeaways from industry leaders, provide insights from the latest Work Trend Index study, highlight the latest features within Microsoft Viva, and help your organization better plan and prepare for a sustainable EXP strategy.
KEYNOTE: Making Change "Stick"
Increasingly, organizations are thinking about and thoughtfully planning out their employee experience (EXP) strategy. While it's great that so many companies are thinking about adoption, engagement, and the health and well-being of employees, making organizational change "stick" remains difficult. In this keynote, Christian will share four ingredients required for lasting organizational change, and make the case for identifying change agents or "champions" within the digital workplace to implement real change.
10 Essentials for Effective Teams Governance
Microsoft Teams is the fastest-growing product in Microsoft history, providing a powerful platform for collaboration and communication. However, because Teams was built on the backs of two leading workloads: SharePoint and Exchange, managing the security, compliance, and governance of Teams comes with some additional complexity. In this session, we'll walk through 10 essentials for effective Teams governance to help you 'know where to go' to meet your organizational requirements.
Do I Use Planner, Project Online, or Azure DevOps?
A review of the 3 primary project and task management platforms offered by Microsoft. We'll take a look at Microsoft's efforts to integrate the various task-based capabilities within the Microsoft 365 ecosystem, reviewing what is available today, how tasks communicate (and don't communicate) across workloads, and where Microsoft is going in the future. This session will review these three specific solutions, as well as the current state of task management across the entire Microsoft 365 landscape (Teams, SharePoint, To-Do, Outlook, and more) to help you understand where tasks are created, integrated, and managed end-to-end.
Teams10X - Sep 28-29, 2022 Sessionize Event
Microsoft Teams Day Online 4 Sessionize Event
The North American Collaboration Summit 2021 Sessionize Event
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