Lisa Crosbie

Lisa Crosbie

YouTuber | Microsoft MVP | Evangelist - Barhead Solutions

Melbourne, Australia


Lisa Crosbie is known for her expertise in Microsoft Copilot, Power Platform, and Dynamics 365 and her ability to explain technology in a way that makes it easy for non technical users to understand. Adept at interpreting Microsoft's product roadmap, she provides strategic insights that empower businesses to plan effectively and extract the most value from their technological investments. She is a regular speaker at international Microsoft and community events, and runs a popular YouTube channel dedicated to Microsoft Business Applications.

Lisa has been recognised with the Microsoft Community UK Award for Best YouTube Channel, ARN Innovation Award for Technical Excellence and the ARN Women in ICT Award – Technical category. She is a four-time Microsoft Business Applications MVP and a Microsoft Certified Trainer.


Area of Expertise

  • Information & Communications Technology


  • Business Applications
  • Microsoft Business Applications
  • Microsoft Copilot
  • Microsoft Copilot Studio
  • Microsoft Power Apps
  • Dynamics 365 and Power Platform
  • youtuber
  • Leveraging AI for Business Efficiency and Growth
  • Power Platform

Mastering Generative Answers in Microsoft Copilot Studio

Generative answers is one of the most powerful features available in Copilot Studio, enabling you to create an instant AI bot to search and access to your business data - but so many users get stuck with less than impressive results when they plug in a website, document or SharePoint site for the first time. This interactive session full of real life hit and miss examples will get you over that hurdle to help you understand what you can achieve with generative answers, as well as what's not possible, and why, and equip you with the skills to get the most out of it.

Dynamics 365 Sales in an Hour

Ready to kickstart your journey with Dynamics 365 Sales? This power-packed session is your fast track to elevating your CRM knowledge and strategy, designed for decision makers ready to move off spreadsheets or overpriced CRMs, or Power Platform makers keen to broaden their horizons into first party apps.

We'll start by covering the essentials of Dynamics 365 Sales, where you'll learn how to navigate the core components of CRM and understand the connection between Dynamics 365 Sales and the broader suite of Microsoft 365 applications. Next we'll cover more sophisticated features that can automate and refine your sales processes, such as sales sequencing, lead routing, and Copilot for Sales. We'll show you how to personalize your CRM with custom configurations and reveal how your existing Power Platform skills can give you a head start. And, of course, we'll demystify the licensing to make it easy for you to choose the right path forward.

Why Model Driven Apps? Use Cases, Business Value, and Getting Started

Model-Driven Apps provide a quick and easy way to build customized database applications with no code. They come with a fully responsive and accessible user interface, which can be configured to your needs. They are natively connected to Microsoft 365 tools including Excel, SharePoint, Teams, and Outlook, and they are built on Microsoft Dataverse, which enables complex security and scales to handle terabytes of data.

They are an ideal replacement for the many business applications still living on Excel Spreadsheets, Access Databases, or inflexible legacy database applications with support coming to an end.

If you'd like to learn more about what model-driven apps are, when and why to use them, how they fit in with the rest of the platform, and how to get started, this session is for you.

We will explore:
- Use cases for model driven apps, including customer relationship management, onboarding processes, asset management, ideas and complaints management
- Model-driven apps vs commercial off the shelf industry solutions
- Extending your model driven app to provide external access with Power Pages
- Frontline worker and mobile scenarios using model-driven and canvas apps together
- Leveraging Microsoft 365 collaboration and productivity tools with model-driven apps
- When and why to choose a model driven app over a canvas app or a Dynamics 365 app

By the end of this session you will have a wealth of ideas about how you can use model-driven apps in your organisation to help you truly manage your data and business processes securely and at scale, and how to make a business case to get started.

Mastering Model-Driven Power Apps: From Beginner to App Maker

In this brand-new workshop, running for the first time at Microsoft Power Platform Conference 2023, you will learn everything you need to know to build and use model-driven Power Apps. The day will be made up of a combination of demonstration-led sessions, hands-on lab exercises, and Q&A sessions, and all materials will be provided for you to take home to continue your learning.

We will start with an introduction to model-driven Power Apps, understanding use cases, gathering requirements, and building a data model in Microsoft Dataverse. From there we will create the user interface for your app, building forms, views, and a custom welcome page.

We will explore how you can bring your SharePoint data into your model-driven apps by using virtual tables and document management integration, as well as how to leverage other parts of the Microsoft 365 stack to make your model-driven app a collaborative tool.

We will then explore how to use your app to automate your business processes, guiding users through required tasks, enforcing data validation, and triggering automated notifications and actions.

Finally, we will explore how security roles can be used to protect your data and provide the right access to different users of your app.

Lisa is known for her popular YouTube tutorials on model-driven Power Apps and has an enthusiastic and clear style that makes her workshops fun and accessible for beginners. She will be joined by members of the Microsoft Power Apps product team, who will be available to answer questions and guide you through the materials.

This workshop is entirely low-code/no-code - you will build all these components using a drag and drop interface, with some use of basic Power Fx formulas. No prior experience or knowledge of Power Apps or Microsoft Dataverse is needed, it will all be covered during the course of the day, to take you from beginner to app maker.

Level Up Your Model-Driven Power Apps: Beyond the Basics

You've created the foundation of your business application with model-driven power apps, creating your data model in Microsoft Dataverse, with forms and views over your data, but what's next? In this power-packed session, Lisa will reveal some hidden gems of model-driven apps that you can use to get creative, connect to other systems, drive business processes, and enhance your applications.

You'll learn how to:
• Incorporate your existing SharePoint or SQL data with virtual tables
• Create amazing user experiences with Custom Pages
• Automate processes from your app at the touch of a button

By the end of this highly practical session full of live demonstrations, you'll leave feeling empowered with the skills you need to level up your model-driven app development.

Power Platform Conference (Community Content) Sessionize Event

September 2022 Orlando, Florida, United States

Teams Nation 2022 Sessionize Event

March 2022

Virtual Scottish Summit 2021 Sessionize Event

February 2021

Microsoft 365 May 2020 Sessionize Event

May 2020

Power Platform 24 Sessionize Event

September 2019

Lisa Crosbie

YouTuber | Microsoft MVP | Evangelist - Barhead Solutions

Melbourne, Australia


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