Mickie Brewer
Digital Transformation Leader, SharePoint, and Microsoft 365 Consultant, Owner of 360Cloud, Inc.
Live Oak, Florida, United States
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I am Mickie Brewer owner of 360Cloud, Inc., a Consulting & Training company that specializes in Office 365/Microsoft 365. Since 2010 I have been helping clients learn and implement SharePoint as well as other M365 apps. As a certified Microsoft Service Adoption Specialist, I lead companies into the Modern Workplace by focusing on user adoption and building more efficiencies for teams and individuals, so the organization realize the full potential and ROI of M365.
Over the years I have built specialties in; training, cloud migrations, designing engaging Intranets, planning site and information architecture as well as security and compliance for records management.
I am a leader in user groups that include both M365 focus and Women in tech.
I love to bring back the focus on people in technology. "Work is no longer a place, but the people and culture they foster." ~ Mickie
Area of Expertise
Topics
From Forms to Teams: Collect and Communicate, What I have learned!
Let’s embark on an exciting journey from Microsoft Forms to Lists, and finally to Teams, all powered by the magic of Power Automate. Whether you’re a seasoned Forms builder or just dipping your toes into this world, I’ll share valuable insights and best practices to level up your processes.
We’ll explore how to enhance your Microsoft Forms workflow by seamlessly transitioning from email notifications to Teams channel notifications. Along the way, you’ll discover practical tips and tricks for optimizing your processes, and I’ll provide the “gotchas” I’ve learned in my journey creating solutions.
Here’s what we’ll cover:
→ Different Types of Forms for Different Scenarios: Understand the versatility of Forms and how to tailor them to specific use cases.
→ Response (Data) Collection into Lists: Dive into nuances that can occur during data collection and how to avoid potential errors.
→ Workflow for Data Collection and Teams Message Creation: Create a seamless flow that collects data and generates Teams messages.
By the end of this session, you’ll be equipped to streamline your Forms process, enhance notifications, and make the most of Teams integration. Let’s transform your workflows together! 🚀
Drive user adoption with the help of automation
Enhancing user adoption within your organization can be significantly facilitated by leveraging automation tools like RSS feeds, Microsoft 365 Teams, and Viva Engage. We will delve into how each of these tools contributes to engagement and adoption:
→RSS Feeds: These keep users informed by delivering real-time updates from websites, blogs, or other sources.
→Microsoft 365 Teams: As a centralized hub, it fosters communication, collaboration, and productivity.
→Viva Engage: Built on Yammer, it connects employees through communities, conversations, and knowledge sharing.
While keeping up with Microsoft’s changes may require effort, the benefits far outweigh the downsides. User adoption of your Microsoft 365 investment will increase as users stay informed and seamlessly integrate changes into their day-to-day activities. Remember, a comprehensive approach combining these tools, clear communication, and user-centric strategies will maximize adoption and engagement! 🌟
Use FAQ's in M365 Effectively
In this webinar, we’ll dive into the art of creating impactful FAQs using M365. Whether you’re a seasoned administrator or a curious team member, we’ll explore the following key areas:
→Centralized vs. Decentralized FAQ Management
Both provide pros and cons
→M365 Tools for Crafting FAQs
There are many apps depending on where your organization and users are at in their M365 journey, Word to Power Platform
→Enhancing User Experience
From monitoring usage to help search and collecting feedback directly from users, make sure FAQ's are used by your users.
→Driving Adoption Through Effective FAQs (10 minutes)
When users find quick answers, they’re more likely to embrace M365 tools.
→Live Demos
From Word to a custom Power Platform solution there are many ways to accomplish FAQ's in M365. We’ll highlight a few different methods for creating FAQs using M365 apps. Practical examples will illustrate the concepts discussed.
→Q&A and Interaction
Engage with fellow participants, share insights, and ask questions. Let’s learn together!
By the end of this session, you’ll be equipped with your choices for creating FAQs that enhance user experience, reduce repetitive inquiries, and drive M365 adoption across your organization or department.
Revolutionize your employee handbook
Learn to take your PDF or Word version of an employee handbook or even some of the employee resources to the next level.
In this session we will walk through the steps in SharePoint to turn documents into searchable, engaging, and informational web pages.
Finish this off with a great landing page and table of contents that will keep your employees coming back for more.
OneNote Next Level
Do you currently use OneNote? If you do, are you sure you are using all the best features? Learning how to take OneNote from just note taking to a collaborative way to communicate with a team as well as the features that will save you time! Who doesn't want more time back in your day?
We will also be discussing the different versions of OneNote and how they are getting a new face-lift.
Go Digital! Still using paper Business Cards? ...
Are you still using paper business cards? Do you still receive business cards and are not sure what to do with them? Do you hate the time it takes to enter their contact information?
As networking and conferences and other gatherings are back and in-person; networking and sharing contact information can be time consuming.
QR, OCR, search, oh my! some may know what these are, but many others may not truly understand the possibilities.
In this session we will provide you with some methods and apps you can use to create paperless business cards and collect business cards a whole new way.
Teams Unleashed: Your Fun Guide to M365’s Cool Squad!
Hey there, Team Trailblazers! 🚀 Ready to kick your collaboration game up a notch? Grab your virtual seat at our upcoming webinar, where we’ll be spilling the beans on all things Microsoft Teams and the suite of M365 group applications. Discover expert strategies to enhance communication, streamline collaboration, and elevate your team’s productivity. Whether you’re new to the M365 ecosystem or looking to optimize your current workflow, this session will equip you with the knowledge to effectively use Teams alongside apps like Planner, SharePoint, and more. Don’t miss out on the opportunity to transform the way you work with Microsoft’s powerful collaboration tools. Register now and take the first step towards seamless digital teamwork!
We will discuss Microsoft 365 Groups also known as Modern Groups at a level for all user's business and technical.
Mastering Event Management: Choosing the Right Tool for Every Occasion
In today's dynamic work environment, managing events efficiently is crucial. This session will guide you through the best practices for using various Microsoft tools to streamline your event planning and execution. We'll cover:
> Outlook; meetings & appointments
> Teams: multiple meeting types
> SharePoint: events & calendars
> Bookings: different services
We will also use SharePoint to communicate your chosen event so you can share.
By the end of this session, you'll have a clear understanding of when to use each app to maximize efficiency and ensure seamless event management. Join us to become a pro at navigating these powerful tools!
This session is targeted for any user business or technical: If you create Outlook invites and Teams meetings and want to expand on that knowledge, this session is for you. It will help even more if you have SharePoint experience in basic page creation, but not required.
CollabCon 2023 Sessionize Event
CollabCon 2022 Sessionize Event
The North American Collaboration Summit 2022 Sessionize Event
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