Richard Dolman
Pragmatic Leadership and Organizational Effectiveness Coach & "Status Quo Agitator"
Denver, Colorado, United States
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Richard’s professional passion is helping organizational leaders & teams unlock their potential to solve critical business and technology challenges, by empowering and enabling collaborative, high-performing teams.
He helps catalyze and accelerate organizational resilience with a coaching approach centered on cultural awareness, leadership agility, psychological safety, and pragmatic decision-making.
Richard has been practicing Agile, Lean, and Organizational Change for 20+ years, working with leaders and teams across many different industries and stages of growth to explore the possibilities of Agility, to help build Resilience, and to create a Culture of Learning and Continuous Improvement.
Credentials include - Certified Enterprise Coach (CEC), Certified Agile Leadership (CAL), Agile Leadership Journey Guide, ICAgile Authorized Instructor, ICAgile Certified Professional in Agile Coaching (ICP-ACC), Path to Agility Facilitator, ORGANIC agility Professional, among others. Plus, training & expertise in psychological safety, emotional intelligence (EQ), positive intelligence (PQ), as well as organizational change models, including - Kaizen, Kotter, Prosci, and Satir.
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The Human Operating Model – Empowering Employees for Adaptive Change
Traditional operating models often rely on top-down change, leading to costly transformations and resistance. This talk introduces the concept of a Human Operating Model, where employees drive continuous adaptation, making change an organic, participative process. We’ll explore practical strategies leveraging 8 key behaviors, such as normalizing 'Challenge the Status Quo', within the 'Engaged Culture' domain from the Business Agility Institute. These behaviors enable greater employee ownership of the company operating model, increasing engagement and business performance. By shifting from rigid, executive-driven change to a system where employees co-create improvements, organizations reduce the need for large-scale change management investments while fostering greater innovation. Learn how to sell executives on ways to design an adaptive company where people—not fixed operating models—are at the center of organizational evolution.
Breaking Up is Hard - Can we still be Friends?
Has your organization decided to “break up” with Agile?
It’s not you, it’s them! Well… Maybe it’s you.
Cue Taylor Swift - “It's me, hi, I'm the problem, it's me…”
Helping organizations change is hard and the current trend of organizations abandoning agile is sad and frustrating. It’s like any other relationship and we have to own our role in that.
This session is for practitioners, coaches, leaders, and change agents, who are ready to rethink how to position agility and make it irresistible to their organizations.
Sketching Our Agile Identity Crisis
Grab your markers and unleash your creativity as we visually explore the shifting landscape of agile roles and community identity. Through simple-to-draw symbols, we'll express the highs, lows, and uncertainties of navigating this identity crisis together. Expect colorful expressions, lively discussions, and plenty of 'aha' moments as we sketch our way through this dynamic session.
The power of Cultural Awareness & Role Modeling for sustainable Agility
Peter Drucker famously said “Culture eats Strategy for breakfast”. If so, Agile transformations are a virtual smorgasbord. They are disruptive and inevitably impact or are impacted by your organization’s culture.
So why do most organizations avoid culture as if it was left over liver and onions? (yuk!)
How can we engage leaders and peers more effectively to create culture awareness and include culture as a critical success factor for your organization?
In this workshop we will explore a few simple, helpful models, including:
- Pyramid of Results (Partners in Leadership)
- Competing Values Framework (Cameron and Quinn)
- Satire Curve (Virginia Satir)
- 13 Traits of a Good Role Model (Frank Sonnenberg)
This workshop will equip you with the tools to reshape the thinking of Agile from just another "check-the-box" project to a more organic, culture-forward mission for sustainable agility.
How to get and keep Leaders onboard so your Agile journey stays on course
Getting and keeping leaders engaged has proven to be a key success factor for agile transformations.
If you’ve been around long enough, you’ve likely been a part of at least one failed agile transformation because you lacked or lost key leadership. With no one at the helm, the initiative may be dead in the water.
How do we get more leaders on board and actively engaged in helping to navigate our transformations?
What happens when we lose a key sponsor or agile champion? Is our agile transformation effort doomed or are we able to stay the course?
Although we’ve seen too many agile transformations turn into a bad version of ‘Titanic’, there are ways to avoid this fate.
This session will provide insights and guidance for building a powerful guiding coalition and a volunteer army able to navigate the rough waters ahead.
Richard Dolman
Pragmatic Leadership and Organizational Effectiveness Coach & "Status Quo Agitator"
Denver, Colorado, United States
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