Generative AI is only as powerful as the prompts that guide it. This session introduces the foundations of Prompt Engineering—what it is, why it matters, and how it transforms the way we work with modern AI systems. We’ll explore how tools like Microsoft Copilot, AskSage, and Google Gemini interpret language, and how thoughtful prompting can dramatically improve accuracy, creativity, and reliability across all three.

You’ll learn how to design prompts using personas, structured frameworks, and repeatable patterns that help AI models deliver consistent, high‑quality results. We’ll also demystify the emerging world of AI agents, explaining how they differ from traditional chatbots and why this shift from “responding” to “accomplishing” is reshaping the future of automation.

Whether you’re a beginner or already experimenting with AI tools, this session gives you a practical, approachable introduction to the skills and mental models that unlock better outcomes from every AI interaction.