Session

Productivity, innovation and the future of work

We find ourselves at a pivotal moment in history.

The last two years have demonstrated beyond doubt that large-scale working from home is not only feasible, but delivers significant benefits to individuals in terms of work-life balance, regaining the time spent on the commute, more time with the family – which is invaluable for those with young children.

On the flip-side though, the statistics regarding wellbeing and mental health over the last two years make for stark reading. 85% of people are reporting a decrease in wellbeing, with 70% of people reporting higher stress levels, and across the board we all have more work to do and generally less time to do it in, as our diaries are full of back-to-back meetings.

Another angle to consider is hybrid-working, and how to actually make this more effective. Since the return to offices, I’ve seen plenty of evidence online of the return of low-quality hybrid meetings – it feels like collectively, the world more or less forgot how to behave when you join a Teams call with remote participants, and you’re in a room with multiple people joining at the same time. Echoes, issues with sound, microphone, speakers, the people in the room dominating the conversation and those on the call not able to get a word in edgeways… Accessibility and inclusion out of the window as people struggle to make the tech work just for a normal hybrid meeting, let alone one that accommodates everyone!

The last angle to consider then is arguably the most important one. I’ve heard many people remark over the last two years that they are more productive at home. I’ve said this myself actually, and cautioned our leadership team that we won’t be able to expect the same level of productivity when we see people start to travel more. However, myself and others have made the mistake of confusing productivity with efficiency, and the amount of tasks that a person is able to complete.

Over the last couple of years, I know many people who have become incredibly efficient at completing tasks and getting work done, but who have lost that connection to their colleagues, and the ability to innovate and think creatively. Many organisations struggle with tech to just get meetings to work in a hybrid situation, much less adopt technical solutions for brainstorming, creative thinking and opportunities to innovate and transform productivity at an organisational level.

Join us in this session, as we walk through these thorny challenges and share some key considerations and tips with you. In this session, we’ll talk about
- What exactly we mean by innovation and productivity, and why these are so important to us at an organisational and even societal level
- The macro-level context organisations are operating in and the challenges that they are facing from a people, technology and wellbeing perspective
- What we CAN do with modern work tech to help address some of these employee experience challenges and what types of collaboration we shouldn’t try to replace with technology solutions
- And how we need to be really intentional about when and how we bring people together to increase creativity, innovation and productivity

Zoe Wilson

Global Modern Work Data, Apps & Workflow Practice Lead, Executive

Nottingham, United Kingdom

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