Zoe Wilson

Government, Social Sector & Education

Information & Communications Technology

SharePoint Online Microsoft Teams Accessibility Microsoft 365 Power Platform Women in Tech Women in Technology Modern Work Innovation Customer Success Technological Innovation public sector modern workplace Modern SharePoint Modern Sharepoint Intranets Microsoft Viva Customer Experience Automation SharePoint Syntex SharePoint Strategy Compliance Microsoft 365 Compliance Future of Work Hybrid Work remote work Innovation Strategy Innovate for change The future of work Future Skills Future-proof Workforce hybrid meetings Government Innovation Technology Innovation

Nottingham, England, United Kingdom

Running Successful Fully Remote Live Events

COVID-19 has forced a step change in the way that organisations work and communicate, with a large majority of our workforce now working remotely. This has led to a significant increase in the usage of Teams for collaboration which is fantastic - however, the next challenge is now how organisations continue to run their business. This includes engaging with employees through things like org-wide Town halls, running parliamentary debates, council meetings, committee and board meetings, webinars, lectures, announcements and more.

Teams live events are included by default within Teams for the majority of licencing levels, and provide a really effective platform to communicate broadly. For those not familiar with Teams this can be quite scary and I want to share with you some real world use-cases that I've supported customers and colleagues with, as well as some really practical steps that will help you run a successful live event.

By joining this session, you will learn some really practical tips which will help you with planning and preparation, rehearsals, the main event and then wrap up as well. This will include recommendations for how to get people confident and comfortable with producing and presenting events, contingency planning and really helpful best practice tips.

Zoe Wilson

Director of Innovation & Customer Success, Agilisys Ltd

Zoe is the Director of Innovation & Customer Success at Agilisys, which is a UK based MS Gold Partner who operate typically in the public sector.

In this role, Zoe is currently building out a new Customer Success function who will work across al digital services provided by Agilisys, including both professional and managed services. Innovation and technology evangelism are both core to the success of this function, as well as a passion for delighting and exciting customers with the art of the possible. Additionally, she also works closely with partners like Microsoft on technology innovations, and helping customers maximise the potential of the standard platforms they are using.

Zoe brings together a customer-focused solution background with several years of technology leadership experience and over 15 years experience working with collaborative tools SharePoint and other Microsoft technologies. She is passionate about solving business problems in an innovative and exciting way, and although her primary tech focus has been SharePoint, Teams and Microsoft 365, she now has the pleasure of working across a much broader range of innovative technologies.

Zoe's full speaker profile