Consumer Goods & Services

Professionals focused on products and services for personal use, working in sectors like retail, customer care, and product development

Patrick Mork

Patrick Mork

Patrick Mork is a keynote speaker, executive advisor, and the number one bestselling author of Step Back and LEAP. He is the former CMO at Google Play and co-creator of the brand, and a 3x award-winning chief marketing officer.

Patrick doesn't just talk about resilience and change. He has lived it. Across 11 countries, 33 moves, six startups, and one bankruptcy, he has rebuilt his career and his life from zero more than once, in cultures that were not his own, doing work he had to learn on the way down. That lived experience is the foundation of his keynotes.

He has delivered high-impact keynotes and workshops for Google, Walmart, Unilever, MetLife, Scotiabank, Falabella, and others, and has advised senior leaders at Apple, Google, Meta, and Walmart. He has spoken at Google I/O, SXSW, Mobile World Congress, and closed the 2025 Volcano Summit in front of 4,000 people.

Patrick's purpose is to be the transformative energy that inspires people to lead a career of meaning and purpose. He speaks in both English and Spanish.

Patrick Mork is a keynote speaker, executive advisor, and the number one bestselling author of Step Back and LEAP. He is the former CMO at Google Play and co-creator of the brand, and a 3x award-winning chief marketing officer. Patrick doesn't jus... Show more

John Marc Hickey

John Marc Hickey

John Marc spent nearly 13 years at Apple working on App Store technical policy, privacy initiatives, and helped ship iOS and iPad apps on visionOS and brought widgets to visionOS. He's given WWDC talks, collaborated with engineers across Apple and the developer community, and gained a deep appreciation for the gap between "this works in the demo" and "this ships to millions of users."

Now he's building Dewy Golf, an iOS app launching April 2026 that uses computer vision to automatically detect golf courses, recognize holes and using ML to detect shots automagically.. The technical stack includes segmentation models trained on satellite imagery, CoreML inference running on-device, and sensor fusion combining iPhone and Apple Watch motion data. It's the kind of project where you learn that training a model is the easy part; building the pipeline to do it at scale is where things get interesting.

John Marc is based in Colorado, and can be found at @ioloro across platforms. His talks tend to focus on the practical challenges of shipping real features to real users and building fun customer experiences.

John Marc spent nearly 13 years at Apple working on App Store technical policy, privacy initiatives, and helped ship iOS and iPad apps on visionOS and brought widgets to visionOS. He's given WWDC talks, collaborated with engineers across Apple and th... Show more

Anastasiia Galimova

Anastasiia Galimova

Software tester with 10 years of combined experience in technology and software testing, including hands-on work with connected home appliances across iOS and Android platforms. At Electrolux, I lead accessibility testing initiatives, conduct full audits, and contribute to continuous improvements that directly impact real users. I also manage a live appliance lab with over 20 smart devices, perform release testing, and support the go-to-market process for new products.

I’ve created technical demo materials for IFA, one of the world’s largest consumer electronics trade shows. I thrive on combining meticulous testing with user-centred thinking to deliver reliable, accessible, and innovative digital experiences.

Outside of work, you’ll often find me in the mountains - my favorite place to recharge and find inspiration.

Software tester with 10 years of combined experience in technology and software testing, including hands-on work with connected home appliances across iOS and Android platforms. At Electrolux, I lead accessibility testing initiatives, conduct full au... Show more

Arnaud Oltra

Arnaud Oltra

Développeur PHP/Symfony, j'ai grandi avec des boîtes de toutes tailles : de la startup early-stage à la quasi-licorne, en passant par la PME. De ce parcours, j'ai gardé une conviction : le craftsmanship n'est pas un luxe, c'est ce qui fait tenir le code quand l'entreprise, elle, change d'échelle.

Développeur PHP/Symfony, j'ai grandi avec des boîtes de toutes tailles : de la startup early-stage à la quasi-licorne, en passant par la PME. De ce parcours, j'ai gardé une conviction : le craftsmanship n'est pas un luxe, c'est ce qui fait tenir le c... Show more

Eric Bernstein

Eric Bernstein

Eric has helped thousands of people buy homes, build wealth, and feel confident about one of life’s biggest financial decisions. Since entering the mortgage industry in 2015, he’s closed over $1 billion in home loans and earned a reputation for solving complex financing scenarios with clarity, speed, and care. He also has extensive experience helping veterans use VA IRRRLs to reduce their monthly payments quickly with minimal documentation.

Eric’s approach is deeply shaped by the customer service philosophy in Raving Fans by Ken Blanchard—a book he credits as a major influence in his career. He believes every client deserves more than a smooth transaction—they deserve a standout experience that’s personal, consistent, and always better than expected. That mindset drives everything he does at LendFriend, from how his team communicates to how they show up when things get complicated.

While Eric works with a wide range of homebuyers and homeowners, he has deep expertise in helping clients who fall outside the traditional lending box—self-employed borrowers, real estate investors, crypto holders, and others with unique financial profiles. He specializes in VA, Conventional, and Jumbo loans, as well as Non-QM solutions like bank statement, DSCR, and asset depletion programs.

Whether you're buying your first home or financing your fifth, Eric brings the same thoughtful, personalized approach to every deal. He leads the LendFriend team with a focus on transparency, creativity, and making sure every client walks away feeling like they had someone in their corner from day one.

Eric has helped thousands of people buy homes, build wealth, and feel confident about one of life’s biggest financial decisions. Since entering the mortgage industry in 2015, he’s closed over $1 billion in home loans and earned a reputation for solvi... Show more

Khrystyna Kurganska

Khrystyna Kurganska

Khrystyna Kurganska is an entrepreneur, founder, and mental health advocate working at the intersection of business, social impact, psychology, sensory experience, and human recovery.
For more than 15 years, she has built businesses in perfumery, aroma marketing, and multisensory brand experience. Her professional background explores how scent, memory, environment, and emotion shape the way people feel, behave, connect, and recover.
Since 2022, she has led DOLADU, an NGO supporting psychological rehabilitation, psychosocial recovery, and reintegration for military personnel, veterans, their families, and people affected by war in Ukraine.

Khrystyna Kurganska is an entrepreneur, founder, and mental health advocate working at the intersection of business, social impact, psychology, sensory experience, and human recovery. For more than 15 years, she has built businesses in perfumery, ar... Show more

Sylvia Bargellini

Sylvia Bargellini

Strategically supporting CIOs and CTOs launch AI and tech with minimum risk and maximum clarity.

Sylvia Bargellini is the Founder and Principle Strategist at Lini Tech Strategy Consulting, where she helps organizations navigate the intersection of operational excellence and digital transformation. With a background in Lean, Agile, and Kaizen-like frameworks, Sylvia specializes in aligning complex ecosystems—people, processes, and technology—to launch AI and tech with low risk and maximum clarity.

Unlike traditional tech consultants, Sylvia focuses on the human element of transformation. She has guided teams in Healthcare, Government, and Big Tech (Google, Meta, Amazon) to achieve success for teams and organizations, such as 48% efficiency gains, by ensuring that technology serves a clear, shared purpose.

At Lini, she facilitates high-impact meetings and workshops that break down silos and empower teams to co-create their future-state. Sylvia is passionate about helping leaders align and optimize their processes before they automate, ensuring that innovation builds on existing tech and human potential.

Strategically supporting CIOs and CTOs launch AI and tech with minimum risk and maximum clarity. Sylvia Bargellini is the Founder and Principle Strategist at Lini Tech Strategy Consulting, where she helps organizations navigate the intersection of... Show more

Zoe Ball

Zoe Ball

I am the chief sports writer and editor at Football24-7.org in the UK. We specialise in publishing the latest football club results and tables.

I am the chief sports writer and editor at Football24-7.org in the UK. We specialise in publishing the latest football club results and tables. Show more

Mfon Etukudo

Mfon Etukudo

Dr. Mfon is a multifaceted organizational leader and advocate who champions agility in all spaces. With extensive expertise spanning project management, adaptive leadership, and consulting, she bridges the gap between effective project execution and profound human impact. Through diverse roles and business ventures, she deeply understands what it takes to build resilient teams that can deliver continuous value in dynamic environments.
At the core of Dr. Mfon’s work is a commitment to empowering the next generation of leaders. Her true passion lies in applying real-world agility to societal challenges. She is an accomplished author of youth literature and the founder of EmpowerKidz.org, a non-profit dedicated to social-emotional learning and early mental health skill-building for adolescents.
Actively aligning her community initiatives with the UN Sustainable Development Goals, Dr. Mfon brings a uniquely human-centric approach to leadership, inspiring agile practitioners to drive meaningful change both within their organizations and across the globe. Dr. Mfon inspires teams and agilists alike to drive measurable community impact alongside continuous business value.

Dr. Mfon is a multifaceted organizational leader and advocate who champions agility in all spaces. With extensive expertise spanning project management, adaptive leadership, and consulting, she bridges the gap between effective project execution and ... Show more

Gracjan Józefczyk

Gracjan Józefczyk

Born in Poland, raised in the Netherlands, and now living in Croatia, I’m a Backend Lead Developer passionate about creating elegant, scalable solutions. With over a decade of experience in e-commerce, I’ve contributed significantly to Sylius as a Key Contributor and BitBag’s Lead Developer. I thrive on sharing knowledge as a Sylius Academy Trainer and am deeply invested in empowering developers to excel in modern e-commerce development.

Born in Poland, raised in the Netherlands, and now living in Croatia, I’m a Backend Lead Developer passionate about creating elegant, scalable solutions. With over a decade of experience in e-commerce, I’ve contributed significantly to Sylius as a Ke... Show more

Toby Mankertz

Toby Mankertz

My expertise in facilitating transformational change is underscored by a robust portfolio in various sectors including manufacturing, food & beverage and professional services. Our team's success in implementing ERP systems and leveraging analytical skills has consistently driven operational efficiencies and competitive advantage for our customers

I have the pleasure of also being the Global Industry Expert Lead for Manufacturing at Columbus. I am part of a strong team of technology-agnostic industry experts who collectively possess an extensive understanding of the industry's dynamics, trends, challenges, best practices and thought leadership. We aim to apply this effectively in daily operations, problem-solving, decision-making and collaborative efforts with our clients.

My expertise in facilitating transformational change is underscored by a robust portfolio in various sectors including manufacturing, food & beverage and professional services. Our team's success in implementing ERP systems and leveraging analytical ... Show more

David Igbigbi

David Igbigbi

David Igbigbi is a Senior Software Engineer with over 8 years of experience in software engineering. Throughout his career he has collaborated with globally recognized companies including AB-InBev (the world's largest brewery), TheBulb Africa, and Duplo Finance (YC W22). His expertise spans across FMCG and Fintech sectors, where he has designed and built scalable applications while leading development teams in delivering impactful software solutions.
Beyond technical delivery, David maintains a deep commitment to mentoring junior developers, helping them unlock their full potential and navigate their career paths in technology.

David Igbigbi is a Senior Software Engineer with over 8 years of experience in software engineering. Throughout his career he has collaborated with globally recognized companies including AB-InBev (the world's largest brewery), TheBulb Africa, and Du... Show more

Jason Wynn

Jason Wynn

Microsoft is woven into Jason Wynn’s DNA. As a Solutions Architect at Computacenter and Content Director at Jollie.us in the UK, Jason brings over 25 years of expertise in Microsoft Unified Communications, including Microsoft Teams, Microsoft Teams Rooms and Microsoft Copilot. As a Microsoft 365 Apps & Services MVP, he passionately shares his knowledge with industry professionals. Jason also leads the Microsoft Cloud User Groups in London and Birmingham, fostering vibrant communities of enthusiasts. His dedication to the industry is evident in his commitment to enlightening those who have yet to discover the power of Microsoft technologies.

Microsoft is woven into Jason Wynn’s DNA. As a Solutions Architect at Computacenter and Content Director at Jollie.us in the UK, Jason brings over 25 years of expertise in Microsoft Unified Communications, including Microsoft Teams, Microsoft Teams R... Show more

Steven Annegarn

Steven Annegarn

Steven started his career in finance and ventured into analytics around 2018. He is currently Co-owner and CTO of DATA KINGDOM, a scale-up in Data Analytics consultancy. Steven focuses mainly on building the Power BI architecture, Data Modeling and Governance. Trough this, he helps clients get more value out of their data.

Steven started his career in finance and ventured into analytics around 2018. He is currently Co-owner and CTO of DATA KINGDOM, a scale-up in Data Analytics consultancy. Steven focuses mainly on building the Power BI architecture, Data Modeling and G... Show more

Diana Elizabeth León De La Cruz

Diana Elizabeth León De La Cruz

Ingeniero industrial y de Sistemas, con 19 años de experiencia en el sector Agroindustrial para la exportación
Gerente de Planta de la empresa SOMEREX S.A en Perú.
He tenido a cargo el diseño, implementación y puesta en marcha de proyectos de construcción de plantas procesadoras de productos congelados; así como la implementación de sistemas de Gestión de Seguridad Alimentaria, ISO, Responsabilidad social y Sistema de Gestión en Control y Seguridad y de la cadena de suministro.

Reconocida como Microsoft Office Specialist Excel 2019 Expert y cuento con la especialización en Business Analytics con Excel y Power BI

Cofundadora de las comunidades de Datos Data Latina y Power Platform Perú

Ingeniero industrial y de Sistemas, con 19 años de experiencia en el sector Agroindustrial para la exportación Gerente de Planta de la empresa SOMEREX S.A en Perú. He tenido a cargo el diseño, implementación y puesta en marcha de proyectos de cons... Show more

Lola Salehu

Lola Salehu

Meet Lola Salehu, a design and product expert with experience leading design teams, building products from 0 to 1, and delivering with high craft and impact. She specialises in applying innovation and product strategy to generate growth & revenue through delightful products used by millions of people across the world. She is also an experienced Educator, dedicated to helping young people develop the skills and expertise they need to succeed in the tech industry through career guidance and professional development initiatives.

Meet Lola Salehu, a design and product expert with experience leading design teams, building products from 0 to 1, and delivering with high craft and impact. She specialises in applying innovation and product strategy to generate growth & revenue thr... Show more

Alvin Estrada

Alvin Estrada

Technology enthusiast driven by an insatiable curiosity to learn, a commitment to share knowledge, and a passion for building community. He has embraced every opportunity to explore the transformative power of technology and help others harness its potential.

He believes that technology is more than tools and code, it's a catalyst for collaboration, innovation, and positive change. His sessions are designed not just to inform but to ignite curiosity, spark ideas, and empower attendees to take their skills and projects to the next level.

Technology enthusiast driven by an insatiable curiosity to learn, a commitment to share knowledge, and a passion for building community. He has embraced every opportunity to explore the transformative power of technology and help others harness its p... Show more

Shawntel Waajid

Shawntel Waajid

Looking for the ultimate natural hair care experience? Look no further than Shawntel Waajid and Nappy Hutt LLC! With over 45 years of experience in braiding and natural hair care, our owner and lead instructor is a master cosmetologist, natural hair care stylist, and master loctitian. Plus, we offer the best in hair care products with our own Fertilizer and Kings Solutions lines. Join us for a hands-on seminar and discover the beauty of natural hair care!

Looking for the ultimate natural hair care experience? Look no further than Shawntel Waajid and Nappy Hutt LLC! With over 45 years of experience in braiding and natural hair care, our owner and lead instructor is a master cosmetologist, natural hair ... Show more

Stefan Petrov

Stefan Petrov

Стефан Петров е опитен мениджър в сферата на хотелиерството, ресторантьорството и организирането на събития. Той се стреми да създава приятна и гостоприемна атмосфера, като обръща внимание на всеки детайл и нуждите на клиентите. С професионализъм и индивидуален подход Стефан допринася за успешното провеждане на различни поводи – от частни празненства и семейни тържества до бизнес срещи и корпоративни събития.

Стефан Петров е опитен мениджър в сферата на хотелиерството, ресторантьорството и организирането на събития. Той се стреми да създава приятна и гостоприемна атмосфера, като обръща внимание на всеки детайл и нуждите на клиентите. С професионализъм и и... Show more

Miriam Rivera

Miriam Rivera

Me gusta trabajar con personas, resolver problemas y buscar la forma de que, detrás de cada incidencia, haya una solución y una buena experiencia.
Tengo experiencia en atención al cliente y gestión administrativa, trabajando con distintos canales, gestionando incidencias y coordinando procesos entre diferentes equipos. Esta experiencia me ha enseñado la importancia de escuchar, entender lo que necesita cada persona y, al mismo tiempo, buscar formas de hacer que los procesos funcionen mejor.
Con el tiempo, mi interés por los datos y la mejora de procesos ha ido creciendo. Me gusta analizar qué hay detrás de los números, detectar patrones y entender cómo la información puede ayudarnos a tomar mejores decisiones.
Actualmente continúo formándome en Power BI, incorporando poco a poco esta visión más analítica a mi experiencia en atención al cliente.
Soy una persona curiosa, cercana y con ganas de seguir aprendiendo.
Me interesan especialmente los proyectos en los que se cruzan personas, datos, procesos y mejora continua

Apasionada por la comunicación y el trato con las personas, disfruta creando conexiones, analizando métricas de servicio y proponiendo mejoras que aporten valor tanto a los equipos como a la experiencia del cliente.

Me gusta trabajar con personas, resolver problemas y buscar la forma de que, detrás de cada incidencia, haya una solución y una buena experiencia. Tengo experiencia en atención al cliente y gestión administrativa, trabajando con distintos canales, g... Show more

Iaroslav Tugai

Iaroslav Tugai

Yari, also known as Iaroslav Tugai or Ярослав Тугай, is the founder of AF SCOOTERS, an electric scooter shop and repair workshop with locations in Castellón de la Plana and Borriana, Spain.

Since March 2017, AF SCOOTERS has specialised in electric scooter repairs, custom-made lithium batteries speed an autonomy and the sale of scooters, batteries, spare parts and accessories throughout Spain and the European Union.

Yari shares practical knowledge about electric mobility, specialised workshop management, scooter repairs, range extension and lithium battery manufacturing according to the vehicle model, voltage and configuration.

Yari is also known like a founder of ANNANAS which is an international barbershop in Valencia specializing in men’s haircuts, fades, beard shaping and styling, as well as other grooming services. ANNANAS has two locations, ANNANAS Alfahuir and ANNANAS Blasco Ibáñez, serving local and international clients in Ukrainian, Spanish, English and Russian. The first ANNANAS barbershop has been operating in Valencia since 2021.

Yari, also known as Iaroslav Tugai or Ярослав Тугай, is the founder of AF SCOOTERS, an electric scooter shop and repair workshop with locations in Castellón de la Plana and Borriana, Spain. Since March 2017, AF SCOOTERS has specialised in electric... Show more

Sohail Shaikh

Sohail Shaikh

Sohail Shaikh is a Data Scientist at with 9+ years of overall professional experience across AI, NLP, analytics, marketing, and software development. He holds an MS in Information Systems Management from Carnegie Mellon University, an MBA in Marketing, and a Bachelor’s degree in Computer Engineering. His work focuses on building practical AI systems for conversational intelligence, including LLM workflows, RAG pipelines, semantic search, topic modeling, and knowledge extraction from large-scale unstructured data. He has also received professional recognition, including a Flipkart Innovation Award awarded to the top 1% of employees.

Sohail Shaikh is a Data Scientist at with 9+ years of overall professional experience across AI, NLP, analytics, marketing, and software development. He holds an MS in Information Systems Management from Carnegie Mellon University, an MBA in Marketin... Show more

Arunkumar Amaran

Arunkumar Amaran

Arunkumar Amaran is a Senior Technology Leader with over 20 years of experience building enterprise-scale, AI-driven, cloud-native data platforms across retail and industrial technology domains. As Technology Manager at Macy's Systems & Technology, he leads the Unified Data Foundation — a GCP-native platform powering real-time data pipelines across Merchandising, Marketing, Finance, Supply Chain, and Customer domains — and pioneers agentic AI frameworks that automate code generation and enterprise modernization at scale.
A Senior Member of the IEEE and published researcher in Responsible AI, Generative AI, and Streaming Data Architecture, Arunkumar has presented at IEEE international conferences, reviewed 80+ technical papers globally, and serves on Program Committees across four international conferences. He is passionate about building trustworthy, human-centric AI systems that balance innovation with accountability.

Arunkumar Amaran is a Senior Technology Leader with over 20 years of experience building enterprise-scale, AI-driven, cloud-native data platforms across retail and industrial technology domains. As Technology Manager at Macy's Systems & Technology, h... Show more

Nicolas Mourgues

Nicolas Mourgues

Intéressé dès la sortie des études par le développement logiciel, et plus particulièrement par le pourquoi des besoins, et moins par le comment, je m'oriente vers la définition des besoins et leur mise en oeuvre. Développeur, concepteur, chef de projet, j'ai navigué dans les univers du crédit consommation, de la grande distribution pour arriver chez U Tech

Dans le milieu du retail et plus particulièrement chez Coopérative U, j'ai participé à la consolidation et l'exposition des référentiels U (Produits, Visuels, Fournisseurs, ...) avant de rejoindre les équipes Digitale en tant que Business Analyste pour les Applications mobiles Courses U.

Depuis 3 ans, j'accompagne les équipes du Digital dans la mise en place des équipes produit, du cadre agile et surtout de l'amélioration continue.

Intéressé dès la sortie des études par le développement logiciel, et plus particulièrement par le pourquoi des besoins, et moins par le comment, je m'oriente vers la définition des besoins et leur mise en oeuvre. Développeur, concepteur, chef de proj... Show more

María Rogles

María Rogles

Senior UI Developer with over a decade of experience bridging the gap between design and development for large-scale digital products.
Currently at Softtek, I am responsible for the development of high-fidelity interfaces, scalable systems, and web animations for Real Madrid F.C.

I offer a hybrid profile backed by a background in Graphic Design and Multimedia, allowing me to act as a strategic bridge for detecting technical risks while prioritizing semantics, accessibility, and a robust CSS architecture.
Throughout my career in advertising agency and IT consulting, I have delivered solutions for global organizations including FIFA, Repsol, Telefónica, Caixabank, BBVA, BMW, El Español, and U.D. Las Palmas.

Senior UI Developer with over a decade of experience bridging the gap between design and development for large-scale digital products. Currently at Softtek, I am responsible for the development of high-fidelity interfaces, scalable systems, and web ... Show more

Gaurav Thadani

Gaurav Thadani

A software generalist with over 13 years of consulting experience.
Recognized for being versatile, picking up new tools and technologies, driving value for clients and achieving outcomes.

Passionate about test driven development, continuous delivery and event driven architectures.

A software generalist with over 13 years of consulting experience. Recognized for being versatile, picking up new tools and technologies, driving value for clients and achieving outcomes. Passionate about test driven development, continuous deli... Show more

Priya Verma

Priya Verma

Priya Verma is a Senior UX/Product Designer with 8+ years of experience in SaaS and fintech, currently working at UPS where she designs complex, large-scale logistics systems.

Her work focuses on bridging design with real-world operational complexity, where user experience must align with scale, performance, and business impact. Previously at FYNXT, she led UX initiatives that significantly improved engagement in forex SaaS platforms.

She is also a Design Mentor at Figma, ADPList and a speaker at UX India 2024. Her current work explores how AI can be integrated into design workflows not just as a tool, but as a system that needs to be designed, guided, and controlled.

Priya Verma is a Senior UX/Product Designer with 8+ years of experience in SaaS and fintech, currently working at UPS where she designs complex, large-scale logistics systems. Her work focuses on bridging design with real-world operational complex... Show more

Michael Platinum-Williams

Michael Platinum-Williams

Michael is a digital product design leader with 15 years of professional experience, operating at the intersection of design services, tech entrepreneurship and design education. He is the co-founder of The Platinum-Williams Company, a digital product design studio specialising in complex SaaS platforms, web apps and AI production workflows. Parallel to his agency work, he is the CEO of FriendSift, a photo-free, values-first platform designed to help adults build genuine friendships based on core values rather than superficial swiping. Beyond building products and businesses, Michael is a passionate design educator and YouTube creator, actively mentoring the next generation on UI/UX craft, systems thinking and career development.

Michael is a digital product design leader with 15 years of professional experience, operating at the intersection of design services, tech entrepreneurship and design education. He is the co-founder of The Platinum-Williams Company, a digital produc... Show more

Richard Torrey

Richard Torrey

Richard Torrey was born in Springfield, Massachusetts, and later moved with his family to Ludlow, Massachusetts. From a young age, he developed a strong work ethic and regularly took on different jobs to help earn money. Throughout childhood and adolescence, he worked mowing lawns, painting houses, babysitting, baling hay, and managing newspaper routes. Growing up in a family with limited financial resources taught him the importance of saving money and working consistently toward long-term goals.

Rick carried this discipline into adulthood, remaining focused on improving his skills and creating opportunities for himself. His determination to work and learn simultaneously became a defining part of his early years and later contributed heavily to his success in both technology and business.

Rick Torrey completed high school while continuing to work multiple jobs and take classes whenever possible. He enrolled in Springfield Tech computer processing school, where he developed technical skills that later became valuable in his programming career. Between 1973 and 1975, he balanced school with full-time work while also taking evening college courses. During that period, he trained full-time in Experimental Engineering at Pratt & Whitney in Hartford, Connecticut.

Richard also found time to coach Little League hockey between 1973 and 1974 despite his demanding schedule. Under his guidance, the Ludlow, Massachusetts team achieved success in regional competition. Although he could not continue coaching due to work and school responsibilities, the experience demonstrated his leadership abilities and commitment to teamwork.

Richard Torrey purchased his first family home in Windsor, Connecticut, in 1975 after years of carefully saving money. That same year, he left Pratt and Whitney to begin working at Travelers Insurance as a computer programmer. His technical knowledge and problem-solving abilities allowed him to advance quickly within the company.

Torrey later transitioned into technical support, where he played an important role in improving methods for developing computer systems. One of his most significant accomplishments was helping design more efficient access methods for computer development systems during a time when even large technology companies faced limitations in these areas. Although he found success in programming and technical work, he remained interested in exploring opportunities outside the corporate environment.

Richard Torrey's path into entrepreneurship began unexpectedly in 1987 when he loaned money to a friend who wanted to purchase a small ski shop. When the business struggled and eventually closed in 1991, he decided to purchase the store from the bank himself. At the time, he had very little retail experience, but he committed himself to learning every aspect of the business.

Richard Torrey was born in Springfield, Massachusetts, and later moved with his family to Ludlow, Massachusetts. From a young age, he developed a strong work ethic and regularly took on different jobs to help earn money. Throughout childhood and adol... Show more

Bhargav Trivedi

Bhargav Trivedi

Bhargav Trivedi is a Solutions Architect at Bloomreach, with 14+ years of experience designing enterprise-scale, cloud-native digital commerce platforms. He leads Bloomreach's North America Discovery Enterprise Integration and Value Assessment programs, where his work has driven revenue-per-visitor gains of up to 60% for enterprise brands such as N Brown, alongside double-digit revenue and add-to-cart gains for The Vitamin Shoppe and Jenson USA, and has delivered production-grade AI search and personalization implementations for organizations including King Arthur Baking Company, True Religion, Sur La Table, Shutterfly, and Eddie Bauer.
Earlier, during his nearly decade-long tenure at Big Lots, spanning roles from Senior Developer to Software Engineering Manager, Bhargav architected the migration of the company's $5B+ digital commerce platform to Oracle Cloud Infrastructure, achieving 100% uptime for over 25,000 concurrent shoppers during the 2023 holiday season while improving site performance by 25-30%. He also led the design of Big Lots' Buy Online Pick Up In Store and Nationwide Same-Day Delivery platforms across more than 1,400 stores, and personally authored over 80% of the production code behind a Sitecore-powered search and personalization initiative that lifted site revenue by 25% and conversion rate by 23%. He received Big Lots' IT BIGionaire Award for Best IT Project and its Shining North Star Award for sustained leadership; at Bloomreach, he has been honored with the company's Silent Hero Award and recognized during company all-hands meetings.
Bhargav is a Fellow of the British Computer Society (BCS), the organization's highest membership grade, awarded to professionals whose work has materially advanced the computing profession. He also serves as a peer reviewer for multiple IEEE conferences, including UEMCON, ICRTEECT, ICDSINC, and DECoN, and as a panelist on IEEE's Admission and Advancement Committee, evaluating candidates for Senior Member status. He is the sole author of four peer-reviewed publications spanning personalization design, explainable agentic AI, composable personalization architecture, and retail cybersecurity, published in JISEM, JICRCR, JCSTS, and EMSJ, and has been featured in New Americans Magazine for his contributions to digital commerce technology.
Bhargav is an active speaker on AI-driven commerce, cloud architecture, and personalization. He has delivered a guest lecture at Tennessee Tech University on cloud migration and composable search architecture, presented on securing autonomous retail AI agents on The Azure and AI Show, spoken on heuristics-based personalization frameworks at DataPopKorn (Leaf Edition 2025), and delivered an expert lecture on composable personalization architecture at K.K. Wagh Institute of Engineering Education and Research (KKWIEER) in Nashik, India.
An AWS-certified architect fluent in Java, Spring Boot, Python, and React, Bhargav's work sits at the intersection of AI, cloud infrastructure, and omnichannel retail, combining hands-on engineering depth with revenue-validated, real-world results.

Bhargav Trivedi is a Solutions Architect at Bloomreach, with 14+ years of experience designing enterprise-scale, cloud-native digital commerce platforms. He leads Bloomreach's North America Discovery Enterprise Integration and Value Assessment progra... Show more

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