Avanade Deutschland GmbH, Solution Architect CRM Business Analysis

Dynamics 365 CE & Power Platform Solution Architect

For the past 13 years Joergen has been working in the CRM business area. Starting as a functional consultant with strong interest in new features and functionalities, he also presented the whole Dynamics 365 CE application stack as a presales consultant.
Moving forward he became a solution architect focusing on Dynamics 365 CE applications and possibilities to enhance the Model Driven application world with Power Platform functionalities.
Very early Joergen started participating in Microsoft, partner, and community events and since the beginning of 2020 he actively engages in the community by co-organizing events and sharing his knowledge on LinkedIn, blog posts and as a speaker.

Part of organizing teams:
- Deutschland Powerthon 2021-2023
- Global Power Platform Bootcamp 2022-2024
- Dynamics 365 Meetup Deutschland (monthly since 2020)

Avanade Deutschland GmbH, Solution Architect CRM Business Analysis Dynamics 365 CE & Power Platform Solution Architect For the past 13 years Joergen has been working in the CRM business area. Starting as a functional consultant with strong inte... Show more

Software developer by day, burglar by night, doing some security on the side.
I talk about security at events and in trainings. I help companies harden against social engineering and I test physical security. I'm one of the only software developers who actually likes doing the security stuff around it.

My fulltime job is developing software and my spare time is spend on building awesome open-source projects like sonos2mqtt and Wintuner.

Software developer by day, burglar by night, doing some security on the side. I talk about security at events and in trainings. I help companies harden against social engineering and I test physical security. I'm one of the only software developers ... Show more

Eric van Hofwegen brings over 20 years of expertise in Microsoft Dynamics, specializing in analyzing complex business requirements, leading impactful workshops, delivering tailored product specifications, and modeling business processes. He is passionate about helping businesses and partners through strategic insights and practical solutions, ensuring they maximize the value of their Dynamics investments.

Eric van Hofwegen brings over 20 years of expertise in Microsoft Dynamics, specializing in analyzing complex business requirements, leading impactful workshops, delivering tailored product specifications, and modeling business processes. He is passio... Show more

Duane is Co-Founder of Alien Arc Technologies, LLC where he focuses on creating solutions targeting mobile devices, modern desktops, and the Internet of Things. As a Microsoft MVP and technology enthusiast with a passion for good software he strives to bring solutions that improve or eliminate costly duplication and repetitive processes so more important things can be done. He enjoys teaching others and speaking at conferences on topics such as DevOps, Testing, and Mobile. When not behind a computer screen he can be found sharing his love of SCUBA and all things underwater through his dive shop, Dive Rinse Repeat Scuba.

Duane is Co-Founder of Alien Arc Technologies, LLC where he focuses on creating solutions targeting mobile devices, modern desktops, and the Internet of Things. As a Microsoft MVP and technology enthusiast with a passion for good software he strives ... Show more

I am a Flutter Mobile Engineer with over five years of professional experience building production-ready mobile applications. At Payecards, a fintech company offering digital banking and cryptocurrency services, I work on developing secure, scalable, and user-focused mobile solutions used in real-world financial environments.

Over the years, I have built and shipped several applications to both the Google Play Store and Apple App Store, gaining hands-on experience in application architecture, state management, performance optimization, API integrations, and delivering polished user experiences. Beyond writing code, I enjoy sharing knowledge with fellow developers and helping others build confidence in creating high-quality Flutter applications.

I am a Flutter Mobile Engineer with over five years of professional experience building production-ready mobile applications. At Payecards, a fintech company offering digital banking and cryptocurrency services, I work on developing secure, scalable,... Show more

I hate sitting on customer service calls yelling "agent" at the IVR. So, I decided to change that. I've spent 20+ years in the Tech sector that spans roles in Product Engineering with a focus on Customer Service and Contact Center. As former Microsoft, I was a member of the OG team to build and ship Omnichannel for D365 Customer Service, now known as D365 Contact Center. I spent some time with Microsoft Teams Enterprise Voice and Chat, supporting 3rd party app integrators for Contact Center lite capabilities. I have built and scaled a Contact Center and Agentic CX practice from the ground up driving a $10M+ pipeline. I now serve as the Contact Center and Agentic CX Practice Director at Avanade.

I hate sitting on customer service calls yelling "agent" at the IVR. So, I decided to change that. I've spent 20+ years in the Tech sector that spans roles in Product Engineering with a focus on Customer Service and Contact Center. As former Microsof... Show more

A data-driven engineering and product leader, I architect efficient, intuitive, and scalable systems by integrating AI, web, and design principles. I empower high-impact teams to deliver AI-powered tools used by millions, transforming how products are developed and experienced. My vision is to shape the future of consumer AI—where intelligent systems drive meaningful, lasting impact and make everyday experiences smarter, more productive, and more human.

A data-driven engineering and product leader, I architect efficient, intuitive, and scalable systems by integrating AI, web, and design principles. I empower high-impact teams to deliver AI-powered tools used by millions, transforming how products ar... Show more

Colin Griffin is CEO at Krumware, and a Co-Chair of the CNCF Platforms Working Group. Colin Griffin is a software engineer by trade, specializing in cloud-native application and infrastructure development; with an emphasis on developer enablement and platform engineering. He founded Krumware with the goal of enabling companies to build better environments for their developers, through technology development.
Krumware helps organizations build better software.

Colin Griffin is CEO at Krumware, and a Co-Chair of the CNCF Platforms Working Group. Colin Griffin is a software engineer by trade, specializing in cloud-native application and infrastructure development; with an emphasis on developer enablement and... Show more

Tal Mizrachi, AKA Analysis Paralysis online, is a data scientist and educator trying to make data science, analytical methods, and programming accessible and fun to learn about.
Tal teaches with laughter, Joy and dad jokes and easy acceptance of mistakes, Tal is married to Adi (MD, it rhymes), 2 daughters (5, 0.5), a black dog.

Tal Mizrachi, AKA Analysis Paralysis online, is a data scientist and educator trying to make data science, analytical methods, and programming accessible and fun to learn about. Tal teaches with laughter, Joy and dad jokes and easy acceptance of mis... Show more

Svetlana Kouznetsova (Sveta) is an independent B2B accessibility strategy consultant, published author, and international speaker. She advises businesses on identifying and closing gaps between formal compliance and the actual customer experiences of the estimated 1.85 billion disabled people worldwide — a substantial and frequently underserved market. Her work addresses digital platforms, customer service, communications, media, and events.

With more than 25 years of experience in design, technology, and accessibility, Sveta combines professional expertise with lived experience as a deaf person. Her work examines how decisions made by leadership, customer experience, marketing, design, technology, content, and frontline teams can either create or remove barriers.

Sveta is the author of Sound Is Not Enough and the founder of Audio Accessibility. Her book and TEDx talk examine the business value of high-quality captioning and communication access. She holds an MS in Internet Technology and has presented internationally since 2007.

Svetlana Kouznetsova (Sveta) is an independent B2B accessibility strategy consultant, published author, and international speaker. She advises businesses on identifying and closing gaps between formal compliance and the actual customer experiences of... Show more

Rishabh Budhiraja is a Staff Engineer at idealo, working at the intersection of AI agents, commerce, and production engineering.

His current work focuses on building idealo’s AI shopping assistant: a production-oriented agentic system that transforms messy natural-language shopping intent into grounded product answers. He works on agent orchestration, MCP-based tool surfaces, prompt versioning, observability, evaluation, and frontend patterns where user actions and UI state become part of the model context.

Rishabh is especially interested in the engineering discipline behind reliable AI products: how to move beyond impressive demos toward systems that are debuggable, testable, cost-aware, and safe enough for real users.

He recently co-presented “API, MCP, or MCP App? Choosing the right surface for AI agents” at WeAreDevelopers World Congress, where he shared practical lessons from idealo’s work with ChatGPT, Claude, MCP Apps, and internal AI agents.

Rishabh Budhiraja is a Staff Engineer at idealo, working at the intersection of AI agents, commerce, and production engineering. His current work focuses on building idealo’s AI shopping assistant: a production-oriented agentic system that transfo... Show more

Rajni Sharma is the Founder & CEO of DotIQ, where she is building an Institutional Intelligence platform for enterprise AI. With over 20 years of experience leading product innovation across startups and global technology companies—including Microsoft, Amazon Web Services, Apple, eBay, Rubrik, and Walmart—she has built and scaled products that solve complex enterprise challenges. Rajni is a member of the Forbes Technology Council, serves on the DevNetwork Advisory Board, and is a frequent speaker on AI, product strategy, enterprise architecture, and innovation. Passionate about mentoring the next generation of technology leaders, she actively supports founders, product professionals, and women in tech while helping organizations harness AI to build more intelligent, explainable, and impactful products.

Rajni Sharma is the Founder & CEO of DotIQ, where she is building an Institutional Intelligence platform for enterprise AI. With over 20 years of experience leading product innovation across startups and global technology companies—including Microsof... Show more

Customer and quality focused mobile engineer in love with mobile platforms. I've been building software for quite a while: over 16 years of software development experience, 14 years of iOS. I have experience working on great products and I am excited to see them used.

Customer and quality focused mobile engineer in love with mobile platforms. I've been building software for quite a while: over 16 years of software development experience, 14 years of iOS. I have experience working on great products and I am excited... Show more

Ryan is a Senior Consultant at Arcanum Information Security.

Ryan is a Senior Consultant at Arcanum Information Security. Show more

I'm a Lead Data Engineering Consultant at Sopra Steria Next, focused on Microsoft Fabric, Power BI, Azure Data platforms, and modern analytics architectures.
He supports organizations in designing scalable data platforms, improving governance, optimizing performance, and accelerating their data transformation journey.
I'm also an active Microsoft Fabric Community contributor and recognized Microsoft Fabric Super User.

I'm a Lead Data Engineering Consultant at Sopra Steria Next, focused on Microsoft Fabric, Power BI, Azure Data platforms, and modern analytics architectures. He supports organizations in designing scalable data platforms, improving governance, optim... Show more

Georgina has been working in Data Science since 2011. For many years she was a coding data scientist in R, Python and PySpark, but for the last 7 years she's been leading international data teams.

She is now leads Software Engineers at Morningstar Credit, working on the sophisticated data products for Morningstar customers.

She's been through hiring cycles and layoff cycles, major tech stack overhauls, massive data science projects and forensic audits. She's figured out how to keep diverse, remote data teams happy, productive and collaborative, at least 80% of the time.

Georgina has been working in Data Science since 2011. For many years she was a coding data scientist in R, Python and PySpark, but for the last 7 years she's been leading international data teams. She is now leads Software Engineers at Morningsta... Show more

Anand Bagmar is a software quality executive, keynote speaker, and test automation expert with 25+ years of experience leading quality strategy and transformation across telecom, e-commerce, gaming, SaaS, enterprise platforms, and banking/financial services.

He helps organisations build resilient quality systems, scalable automation frameworks, and high-performing engineering teams — working at both the strategic and hands-on level. Anand is open to VP of Quality Engineering, Head of Quality, QA Director, and Quality Strategy Consulting engagements.

He is a contributor to Selenium and Appium, the creator of open-source tools including Teswiz (end-to-end test automation framework), WAAT (Web Analytics Automation Testing), and TTA (Test Trend Analyzer), and a regular writer on software quality, AI-driven testing, and autonomous test automation.

Connect on LinkedIn: linkedin.com/in/anandbagmar · essenceoftesting.com · @BagmarAnand

Anand Bagmar is a software quality executive, keynote speaker, and test automation expert with 25+ years of experience leading quality strategy and transformation across telecom, e-commerce, gaming, SaaS, enterprise platforms, and banking/financial s... Show more

I'm a UX researcher and designer specializing in e-commerce optimization and neuroscience-driven user experience. As the founder of Intuera, I combine UX, CRO, and behavioral science to uncover how people actually think, decide, and trust online.
My work explores how design decisions shape user behavior, influence purchase confidence, and reduce friction across the customer journey. By optimizing cognitive load, clarity, and interaction patterns, I help brands increase conversions while building long-term trust.

I'm a UX researcher and designer specializing in e-commerce optimization and neuroscience-driven user experience. As the founder of Intuera, I combine UX, CRO, and behavioral science to uncover how people actually think, decide, and trust online. M... Show more

Dmitry Sotnikov is a hospitality business expert. He works with hotel owners, managers, and hotel teams at the intersection of hospitality technologies, process control, SEO promotion, and direct sales from the hotel website.

His professional focus is hotel revenue growth through check-in control, reduction of hidden losses, development of direct bookings, strengthening of the hotel website, and reducing dependence on aggregators.

Dmitry has more than 10 years of experience in the hospitality business. He entered the hotel sector through access control systems, electronic locks, and hospitality technologies. This practical background allowed him to see the hotel from the inside: how check-ins are organized, how administrators work, how owners control processes, how the guest journey is built, how bookings are made, how the website works, how additional services are sold, and how internal processes operate.

The key idea of Dmitry's talks is that hotels already have money, but part of the revenue is often lost inside their processes. An owner may see occupancy, guests, and staff work, but may not always understand where exactly the income is being lost. Dmitry shows how to identify these loss points and which tools help make hotel processes more transparent.

Main speaking topics:

Hotel revenue growth:

where a hotel loses money: check-ins, the website, and direct sales;
why guests are present, but part of the revenue does not reach the owner;
how a hotel can increase revenue without reducing guest service quality;
what prevents a hotel from earning more steadily with the same occupancy;
how an owner can see weak points in hotel operations.

Check-in control:

where real losses arise in a hotel;
how to identify unrecorded check-ins and bring order to the processes;
how to check hotel operations without conflict with staff;
which signs show that a hotel has hidden revenue losses;
how access, check-in, and revenue control are connected.

SEO promotion and the hotel website:

how to get more direct inquiries through the hotel website;
why a hotel website should be a sales tool, not just an online business card;
why a hotel website does not sell and what to do about it;
how a hotel can attract guests through its own channels;
how to strengthen the hotel website without unnecessary complexity for the owner.

Direct sales:

how to reduce dependence on aggregators;
how to return part of sales to the hotel's own channels;
how to sell additional hotel services through the website and direct communications;
how to connect the website, SEO, and administrator work into one sales system;
how to make the guest journey from search to booking clear and convenient.

Hospitality technologies and process control:

how access, check-in, the website, and hotel revenue are connected;
how access control systems help control check-ins;
which technologies help the owner see real processes inside the hotel.

Dmitry has spoken in business programs, industry events, exhibitions, business breakfasts, and professional meetings for the hospitality industry.

He participated in the business program of PIR Expo / PIR HOTEL on the topics of electronic access control systems, electronic locks, and smart hotel solutions.

He also spoke at events of the Secrets of the Hotelier project in Kazan, Khabarovsk, Mineralnye Vody, Krasnoyarsk, Vladivostok, Novosibirsk, and other cities. He participated in business programs and panel discussions for representatives of the hospitality industry.

His speaking format is practical. No complex theory and no general advice. Only specific points that directly affect hotel revenue: check-ins, the website, SEO, direct sales, additional services, guest work, and control of internal processes.

Dmitry's speaking audience includes hotel owners, managers, heads of sales departments, hospitality marketers, administrators, and specialists responsible for direct sales, occupancy, and process control.

Education - higher education. SF MAI / MATI - Russian State Technological University named after K. E. Tsiolkovsky. Specialty: Materials Science and Materials Technology, 2004.

Dmitry Sotnikov is a hospitality business expert. He works with hotel owners, managers, and hotel teams at the intersection of hospitality technologies, process control, SEO promotion, and direct sales from the hotel website. His professional focu... Show more

Over 20 years of experience in the Dynamics world. Currently leading implementation projects and delivery teams at Reach, where we focus on delivering and fixing Dynamics 365 and AI implementations.

Over 20 years of experience in the Dynamics world. Currently leading implementation projects and delivery teams at Reach, where we focus on delivering and fixing Dynamics 365 and AI implementations. Show more

Mike is a product-focused developer working out of Phoenix. He has been working in the software field for more than 20 years, and with Android since its introduction. He is a Google Developer Expert in Android and the author of the book "Android Developer Tools Essentials" published by O’Reilly. He currently works for Target as a Lead Android Engineer.

He has spoken about software development at a variety of conferences and user groups (including Google IO, Oredev, Oscon, GDGSiliconValley, Oredev, Droidcon NYC & Turin, AnDevCon, and others). When he is not geeking out about phones, he enjoys the outdoors (snowboarding, hiking, scuba diving), collecting PEZ dispensers, and chasing his young (but quick) daughter.

Mike is a product-focused developer working out of Phoenix. He has been working in the software field for more than 20 years, and with Android since its introduction. He is a Google Developer Expert in Android and the author of the book "Android Deve... Show more

2020-2026 Microsoft Regional Director
2015-2026 Microsoft MVP for Business Application

With experience in Microsoft Dynamics ERP (NAV/AX) that goes further back than anyone in Japan, Ryo has taken part in international projects in Japan and 33 other countries for 25 years, travelling enough miles to circle the globe some 90 times. He is continually involved with several international projects. Since 2018, we have been promoting projects in the area of ERP and CRM integration, low code and Power Platform. Other activities include contributing articles to Japanese IT media and serving on the executive committee of the Global IT Community.

He has made appearances at many related events as a speaker in Japan and abroad on the strength of his project experience, expertise in R&D for Dynamics 365, and the global network he maintains with Microsoft and other Dynamics partners. Have done more than 100 Microsoft Dynamics Projects, more than 750 Pre-Sales Activities, and more than 80 Microsoft Global Event Attendees.

At Kobe University, Ryo majored in multivariate analysis. Having experienced one of the biggest earthquakes in Kobe, he had participated in volunteer IT event activities in the Tohoku disaster area with other Microsoft MVPs and IT community leaders.
Loves Rugby and American football because he used to play.

Profile： bit.ly/Dynamics365JP

2020-2026 Microsoft Regional Director 2015-2026 Microsoft MVP for Business Application With experience in Microsoft Dynamics ERP (NAV/AX) that goes further back than anyone in Japan, Ryo has taken part in international projects in Japan and 33 ot... Show more

Ishan Shah is a Software Engineer with 10+ years of experience designing and delivering large-scale, event-driven, and cloud-native systems across PayPal, Nordstrom, and Securonix. He has built real-time data platforms, CDC pipelines, inventory and decisioning systems, and high-throughput search and analytics infrastructure.

His work increasingly sits at the intersection of AI and engineering operations, including AI-assisted development workflows, context engineering, agent guardrails, and AI-native reliability patterns. Ishan is especially interested in practical approaches to autonomous software development, AI SRE, incident-response agents, and “AI gardening” — managing context, memory, and entropy in long-running agentic systems.

He mentors teams on reliability, observability, schema governance, and scalable platform design, with deep expertise in Java, Kafka, Debezium, AWS, Redis, Postgres, DynamoDB, and distributed systems.

Ishan Shah is a Software Engineer with 10+ years of experience designing and delivering large-scale, event-driven, and cloud-native systems across PayPal, Nordstrom, and Securonix. He has built real-time data platforms, CDC pipelines, inventory and d... Show more

Interviewing persons with low vision for her day job at an Assistive Tech Development company, Laura is learning more about barriers every day. And enthusiastic about sharing it! With a special interest in all things accessibility (both online and offline) she's enthusiastic to talk about braille keyboards, trashcans and bad urban planning, how blindness is a spectum, and most importandly: That web accessibility is a tool to build an inclusive society.

Interviewing persons with low vision for her day job at an Assistive Tech Development company, Laura is learning more about barriers every day. And enthusiastic about sharing it! With a special interest in all things accessibility (both online and of... Show more

Stevie Sims is a Lead Power Platform Developer at Shell, where he leverages his expertise in building innovative solutions using the Microsoft Power Platform. With a strong focus on Power Apps, automation, AI integration, and process improvement, Stevie is dedicated to driving digital transformation and evangelizing AI and Citizen Development through the Power Platform's suite of low-code/no-code tools.

Stevie Sims is a Lead Power Platform Developer at Shell, where he leverages his expertise in building innovative solutions using the Microsoft Power Platform. With a strong focus on Power Apps, automation, AI integration, and process improvement, Ste... Show more

Kim B Miller is a TEDx speaker, Poet Laureate Emerita, and former corporate executive redefining leadership through bold storytelling, spoken word, and real-world experience.

She challenges audiences to rethink accountability, recognition, and workplace culture while drawing on her extensive experience in parenting and family facilitation to provide insights into communication, coaching, and guiding individuals through complex challenges.

Kim delivered keynotes at the Women’s Leadership Summit at Rochester Institute of Technology, the S.E.A.L. Awards at Northern Virginia Community College, and the YMS B.O.L.D. Moves™ Conference 2026. She has also performed internationally in Paris, France, and on stages such as The Atlas Performing Arts Center (DC) and La Peña Cultural Center (CA).

A dynamic facilitator, Kim leads interactive workshops on leadership, communication, storytelling, culture, and personal growth equipping audiences with practical strategies and unforgettable experiences that drive lasting impact.

Kim B Miller is a TEDx speaker, Poet Laureate Emerita, and former corporate executive redefining leadership through bold storytelling, spoken word, and real-world experience. She challenges audiences to rethink accountability, recognition, and wor... Show more

Taylor tinkers with writing, learning, time, design, software, ideas, humor, and entrepreneurship.

Taylor tinkers with writing, learning, time, design, software, ideas, humor, and entrepreneurship. Show more

I bring 11 years of experience across Cognizant, Oracle, and AWS, spanning presales, sales, and post‑sales roles. I hold a PGDM from IIM Kozhikode. Over the past five years at Microsoft, I’ve been driving strategic engagement and business growth for global enterprise customers—most notably Walmart and Goldman Sachs—serving as their Account Manager.

I bring 11 years of experience across Cognizant, Oracle, and AWS, spanning presales, sales, and post‑sales roles. I hold a PGDM from IIM Kozhikode. Over the past five years at Microsoft, I’ve been driving strategic engagement and business growth for ... Show more

Alicia M. Kidd, MPA, is an AI strategist and the founder of CoCo Noir Labs, an Oakland-based consulting firm focused on AI strategy, governance, and security. Over nearly 20 years, she has led enterprise system implementations and organization-wide training programs across healthcare, biopharmaceutical, higher-education, and public-sector organizations — environments where data integrity, compliance, and user adoption were non-negotiable. She specializes in the change-management side of technical programs: turning policies and tools into habits that hold.

Alongside that work, Alicia spent a decade as an entrepreneur in the wine industry. In 2016 she founded The Wine Noire, a wine import, distribution, and consulting company, and parlayed it into CoCo Noir Wine Shop & Bar — an Oakland tasting room, event space, and bistro championing underrepresented, women-led, minority-led, and small producers. That decade of running a tasting room, an import book, and a consulting practice gives her a ground-level view of how the beverage business actually operates.

Through CoCo Noir Labs, she now advises organizations across hospitality, the public sector, and education on AI strategy, governance, change management, and project implementation — helping them decide where AI belongs, build the guardrails that keep it accountable, and carry it through to adoption rather than stopping at the pilot. That practice also produced Uncorked AI, an AI-powered platform that helps tasting rooms and wineries grow direct-to-consumer foot traffic and revenue. Her focus throughout is making AI practical, governed, and accessible — especially for the small and independent organizations most often left behind by it.

She received her AI Consultant Certification through AI InnoVision (CPD-accredited), and holds certificates of completion from Anthropic in Introduction to Model Context Protocol, Introduction to Agent Skills, Claude Code in Action, and Building with the Claude API. Alicia holds an M.P.A. with an option in Public Management and a B.S. in Business Administration with an option in Finance, both from California State University, East Bay.

Alicia M. Kidd, MPA, is an AI strategist and the founder of CoCo Noir Labs, an Oakland-based consulting firm focused on AI strategy, governance, and security. Over nearly 20 years, she has led enterprise system implementations and organization-wide t... Show more

Jean‑Yves Tremblay is an Enterprise Architect at Alithya specializing in Dynamics 365 Finance & Supply Chain Management, Microsoft Fabric, Power Platform, and AI-driven business solutions. With over 20 years of experience spanning manufacturing, ERP implementations, software development, and enterprise architecture, he helps organizations transform operational data into actionable insights and intelligent business applications. His recent work focuses on AI Agents, Copilot Studio, semantic models, MCP, and modern data architectures that bridge ERP systems, analytics, and artificial intelligence.

Jean‑Yves Tremblay is an Enterprise Architect at Alithya specializing in Dynamics 365 Finance & Supply Chain Management, Microsoft Fabric, Power Platform, and AI-driven business solutions. With over 20 years of experience spanning manufacturing, ERP ... Show more