Sabrina Engling is the AI Lead at Trusted Shops, Europe’s leading trust brand for e-commerce, where she leads the AI Solutions team and drives AI adoption and innovation across the company. She focuses on AI solution development, AI enablement, and AI operations, contributing to the company’s AI strategy while helping teams unlock the full potential of AI technologies. With a hands-on approach, she serves as the central point of contact for all AI-related initiatives.

Beyond her corporate role, Sabrina is a dedicated advocate for tech education and serves as Chairwoman of the NGO TechLabs, helping thousands of people build digital skills. An alumna of the AWS She Builds mentoring program, a certified AI Manager, and a recent AI hackathon winner, she is committed to empowering more women to take the leap into AI and cloud technologies.

Sabrina Engling is the AI Lead at Trusted Shops, Europe’s leading trust brand for e-commerce, where she leads the AI Solutions team and drives AI adoption and innovation across the company. She focuses on AI solution development, AI enablement, and A... Show more

Dan is a Senior Solution Architect with 16 years of experience in the ERP sector, particularly in manufacturing and distribution logistics. His commitment to delivering high-quality solutions and innovative problem-solving skills are at the core of his professional ethos. As a technical architect and subject matter expert, Dan excels in developing straightforward solutions for complex challenges, employing creative and effective strategies.

A Microsoft Certified Professional with expertise in Dynamics 365, Dan is dedicated to utilizing the latest technologies to improve business processes. He values continuous learning and actively contributes to the industry dialogue, sharing insights and engaging with peers on technological advancements and best practices.

Dan’s pragmatic approach and deep understanding of the ERP landscape make him a respected voice in the community, ready to share knowledge and perspectives that drive the field forward.

Dan is a Senior Solution Architect with 16 years of experience in the ERP sector, particularly in manufacturing and distribution logistics. His commitment to delivering high-quality solutions and innovative problem-solving skills are at the core of h... Show more

Eric has helped thousands of people buy homes, build wealth, and feel confident about one of life’s biggest financial decisions. Since entering the mortgage industry in 2015, he’s closed over $1 billion in home loans and earned a reputation for solving complex financing scenarios with clarity, speed, and care. He also has extensive experience helping veterans use VA IRRRLs to reduce their monthly payments quickly with minimal documentation.

Eric’s approach is deeply shaped by the customer service philosophy in Raving Fans by Ken Blanchard—a book he credits as a major influence in his career. He believes every client deserves more than a smooth transaction—they deserve a standout experience that’s personal, consistent, and always better than expected. That mindset drives everything he does at LendFriend, from how his team communicates to how they show up when things get complicated.

While Eric works with a wide range of homebuyers and homeowners, he has deep expertise in helping clients who fall outside the traditional lending box—self-employed borrowers, real estate investors, crypto holders, and others with unique financial profiles. He specializes in VA, Conventional, and Jumbo loans, as well as Non-QM solutions like bank statement, DSCR, and asset depletion programs.

Whether you're buying your first home or financing your fifth, Eric brings the same thoughtful, personalized approach to every deal. He leads the LendFriend team with a focus on transparency, creativity, and making sure every client walks away feeling like they had someone in their corner from day one.

Eric has helped thousands of people buy homes, build wealth, and feel confident about one of life’s biggest financial decisions. Since entering the mortgage industry in 2015, he’s closed over $1 billion in home loans and earned a reputation for solvi... Show more

With almost 20 years of experience, Johnie began his career building custom software for Cox Communications to facilitate communication between engineers and field employees. At Cox, he completed Leadership Academy, an elite year-long training program offered to top employees of the company and received many accolades for his customer service skills. Johnie also spent four years working for the state of Kentucky. He built and supported enterprise software for the Kentucky General Assembly. He also designed and built a universal funding application (UFA) for Kentucky Housing Corporation that gained national recognition from the National Council of State Housing Agencies in 2014, when UFA was nominated for an industry innovation award. At the International Student Exchange Program, Johnie architected and built the back-end tools for the organization’s new platform. At ScholarRx, Johnie worked on the back-end and authoring tools that help the future doctors be the best they can be. At Hygiena, Johnie is building some really cool APIs for the food safety industry.

Johnie is passionate about new technologies and is particularly interested in building new enterprise and mobile applications to streamline processes. Johnie is a Six Sigma Yellow Belt and holds certifications for customer service, implementing and maintaining a SQL server 2008 database, HIPPA awareness for business associates, and HIPPA security. Johnie has been on his church's IT team since 2012 and has served as treasurer since 2013.

With almost 20 years of experience, Johnie began his career building custom software for Cox Communications to facilitate communication between engineers and field employees. At Cox, he completed Leadership Academy, an elite year-long training progra... Show more

Michelangelo is a passionate IT professional relying on over 10 years of experience with Azure Cloud Technology, Infrastructure, Networking, Security and Compliance. He has over 20 years of experience in Web Application Development & Architecture, Automated Testing, Continuous Integration and Deployment Strategies (CI/CD). A natural-born community enabler, coach and mentor. Azure MVP Reconnect.

Michelangelo is a passionate IT professional relying on over 10 years of experience with Azure Cloud Technology, Infrastructure, Networking, Security and Compliance. He has over 20 years of experience in Web Application Development & Architecture, Au... Show more

Hey, I’m Shivam a theoretical physicist who somehow ended up deep in the world of tech, startups, and cloud-native systems. I co-organize CNCF Kolkata and Grafana and Friends Kolkata, and I’m also part of the CNCF TAG for Developer Experience, where I contribute to improving how developers build and ship software.

I’ve always been obsessed with what’s happening under the hood from low-level systems and kernel-level programming to how distributed infra runs at scale. I absolutely love working with Rust and Go, and you’ll usually find me tinkering with Kubernetes, cloud platforms, and open-source tools. That’s my happy place.

I am part of a company that’s currently incubated at T-Hub Hyderabad, and we’ve been fortunate to be supported by the Department of Science and Technology (Delhi), AWS Startups, the NVIDIA Inception Program, and we’re also proud to be Meta Business Partners for our product wisemelon.ai, which is helping businesses rethink how they use AI bots.

More than anything, I care about showing young engineers especially students just entering college what real-world engineering actually looks like. There’s so much more than just writing code on a laptop. Systems, scale, and building things that people actually use that’s where the fun begins.

Hey, I’m Shivam a theoretical physicist who somehow ended up deep in the world of tech, startups, and cloud-native systems. I co-organize CNCF Kolkata and Grafana and Friends Kolkata, and I’m also part of the CNCF TAG for Developer Experience, where ... Show more

Directions for Partners Board Member since 2011
Chairman Diections for Partners 2015 to 2021
Managing Director Tecman Deutschland GmbH
Shareholder of various VAR's and ISV's
Expert for business development in the Microsoft Dynamics 365 Business Central ecosystem and ISV space
Member of the German Dynamics IMACP Chapter
Proven Business Coach and podcast creator
Christian lives in Hamburg/Germany, in his free time you can find him often on the golf course, sailing (sometimes) or rowing on his inhouse rowing erg or creating the latest edition of his newest podcast about emotions together with his friends. He is also an AI / Copilot enthusiast and like to play poker.

Directions for Partners Board Member since 2011 Chairman Diections for Partners 2015 to 2021 Managing Director Tecman Deutschland GmbH Shareholder of various VAR's and ISV's Expert for business development in the Microsoft Dynamics 365 Business C... Show more

Talks on culture, learning & what high-performing organizations do differently. Dwayne has recently taken the main stage at GoTech World and Offbeat Fest (among others), and spent 15+ years facilitating for teams at Apple, Adidas, Zalando, On, Lululemon, and more. His talks explore what happens at the moments that shape culture most. Available for keynotes, talks, panels & podcasts.
➤ Speaker Reel: https://www.youtube.com/watch?v=B72nUtA1oQY

Talks on culture, learning & what high-performing organizations do differently. Dwayne has recently taken the main stage at GoTech World and Offbeat Fest (among others), and spent 15+ years facilitating for teams at Apple, Adidas, Zalando, On, Lulule... Show more

Bala is a Founding Engineer at Flotive AI, building agentic regulatory intelligence- document pipelines, knowledge-graph ingestion, citation-grounded evaluation, and decision-tree extraction. Previously, he was a Research Engineer at Eternis Labs, where he fine-tuned Qwen3 for PII redact+replace and built StrategyBench (strategy.freysa.ai), a 1,000+ game multi-agent benchmark with released RL environments. He earlier worked at Lucid Motors on real-time fleet intelligence and large-scale visual retrieval, holds an M.S. in Robotics Engineering (WPI), and has won multiple GenAI hackathon awards.

Bala is a Founding Engineer at Flotive AI, building agentic regulatory intelligence- document pipelines, knowledge-graph ingestion, citation-grounded evaluation, and decision-tree extraction. Previously, he was a Research Engineer at Eternis Labs, wh... Show more

I have been working in various roles in IT since 2004, with a focus on SharePoint since 2007. Across private and public sectors in the UK. I have young family and love to play and watch sports and films away from work.

I have been working in various roles in IT since 2004, with a focus on SharePoint since 2007. Across private and public sectors in the UK. I have young family and love to play and watch sports and films away from work. Show more

Paul McLellan is a Solution Architect and Product Manager at Suite Engine, where he bridges product strategy, sales enablement, and cross-functional leadership for Microsoft Dynamics 365 Business Central solutions. With over 30 years of experience spanning global eCommerce, distribution, payment processing, and software design, he specializes in overseeing integrated solutions that connect ERPs to the platforms where commerce actually happens — Amazon, Shopify, Walmart, and beyond.

Before joining Suite Engine, Paul owned and operated LightBulbs.com, a global online distribution business he built from the ground up over three decades. That firsthand experience — managing inventory across warehouses, reconciling marketplace settlements, and navigating the realities of multi-channel fulfillment — gives him a perspective that most solution architects simply don't have. He's lived on the customer side of every integration problem he now solves.

His career in technology started long before eCommerce existed. In 1991, Paul taught himself to code by writing video games on a Commodore Amiga, sparking a lifelong obsession with how software should work and — just as importantly — how it should feel. That user-first design philosophy runs through everything he does, from API architecture to the pixel-level details of a UI.

Paul lives in Minnesota with his wife and nine children — so when he talks about managing complexity at scale, he means it in every sense.

Paul McLellan is a Solution Architect and Product Manager at Suite Engine, where he bridges product strategy, sales enablement, and cross-functional leadership for Microsoft Dynamics 365 Business Central solutions. With over 30 years of experience sp... Show more

Principal AppMod Containers Specialist in LATAM, I'm deeply immersed in the Kubernetes and container ecosystem, helping organizations scale their containerized applications. With hands-on experience leading large-scale container deployments bringing practical insights on implementing enterprise-grade Kubernetes solutions.

I'm passionate about sharing knowledge through my book "Modern Applications Strategy" and speaking engagements worldwide. My expertise spans container orchestration, microservices architecture, and as a DevOps Amabassador. I focus on real-world Kubernetes implementation strategies, helping teams overcome challenges and achieve cloud-native success at scale.

Principal AppMod Containers Specialist in LATAM, I'm deeply immersed in the Kubernetes and container ecosystem, helping organizations scale their containerized applications. With hands-on experience leading large-scale container deployments bringing ... Show more

Energetic and skilled Lead Apple Developer at Sephora, with a solid 4-year track record in crafting innovative iOS solutions for the beauty and retail industry. Previously, honed my skills as an iOS Developer at RATP.
Besides my professional journey, I've also contributed to academia as a Teaching Assistant at Carthage University in Tunisia.

Energetic and skilled Lead Apple Developer at Sephora, with a solid 4-year track record in crafting innovative iOS solutions for the beauty and retail industry. Previously, honed my skills as an iOS Developer at RATP. Besides my professional journey... Show more

Thomas Gratzer, MD, is an experienced psychiatrist specializing in general and forensic psychiatry with a career spanning more than three decades. Throughout his professional life, he has worked with respected hospitals and treatment facilities across Minnesota, including Regions Hospital, United Hospital, Fairview University Medical Center, and Psych Recovery. His work combines direct patient care with forensic psychiatric evaluations, allowing him to remain actively involved in both clinical medicine and mental health assessment.

Dr. Thomas Gratzer developed extensive expertise in forensic psychiatry through several major leadership and consulting positions. From 1995 through 2002, he served as Senior Forensic Psychiatrist at the Minnesota Security Hospital. He also worked as a consulting psychiatrist for the Minnesota Department of Corrections, providing psychiatric care to incarcerated youth. His responsibilities included evaluating and treating individuals with serious psychiatric conditions within correctional and institutional environments.

Alongside his clinical responsibilities, Dr. Gratzer built a respected academic career focused on teaching and mentorship. Between 2002 and 2021, he served as an Adjunct Assistant Professor in the Department of Psychiatry at the University of Minnesota Medical School. He taught medical students, psychiatry residents, and law students, and lectured at institutions throughout the United States and Canada. His educational contributions reflected his dedication to advancing psychiatric knowledge and professional training.

In addition to psychiatry, Dr. Gratzer established an impressive background in computer science and software development. During his academic years, he won first prize at the Manitoba Science Fair for creating a computer program and later participated in Prince Philip’s International Science Fortnight in London, England. He also co-authored FAST BASIC: Beyond TRS-80 BASIC and contributed to the development of VP Info, a database programming language that achieved widespread commercial success on IBM personal computers.

Dr. Gratzer has also published numerous peer-reviewed articles examining forensic psychiatry, compulsive behavior, psychopharmacology, and legal issues connected to mental health care. His research earned multiple honors, including awards from the American Academy of Psychiatry and the Law and the American Academy of Forensic Sciences. Through his scholarly work, he has contributed to improving the understanding of psychiatric treatment and forensic mental health evaluation within both clinical and academic settings.

Born in Bellefonte, Pennsylvania, Dr. Thomas Gratzer completed his medical degree, psychiatric residency, and postgraduate training at the University of Manitoba before pursuing a forensic psychiatry fellowship in Chicago. Outside of his professional career, he enjoys skiing, tennis, exercise, travel, and fine dining. He remains committed to supporting educational and mental health initiatives while continuing to contribute to psychiatry through research, teaching, and patient care.

Thomas Gratzer, MD, is an experienced psychiatrist specializing in general and forensic psychiatry with a career spanning more than three decades. Throughout his professional life, he has worked with respected hospitals and treatment facilities acros... Show more

Développeur informatique passionné par les technologies JavaScript, Angular, Svelte, Java, Spring, Quarkus...

Je suis curieux et j'aime beaucoup ce qui peut me faciliter la vie. C'est pourquoi je propose de partager mon expérience sur certains outils de développement.

Je suis également investi dans plusieurs associations :
- Angular Devs France : Partage de contenu autour du framework Angular en francophone.
- Ng Baguette Conf : Co organisateur de la conférence.
- Ess 37 : Ecole de secours et de sauvetage - Formateur PSC
- SPV : Sapeur Pompier Volontaire

Développeur informatique passionné par les technologies JavaScript, Angular, Svelte, Java, Spring, Quarkus... Je suis curieux et j'aime beaucoup ce qui peut me faciliter la vie. C'est pourquoi je propose de partager mon expérience sur certains out... Show more

As a leading brand builder and speaker on experience, content, and audience engagement. Baron's work has contributed to the marketing success of many leading brands, including Royal Bank of Canada.CA, Visa, Conagra, Ontario Tourism, Unilever, TD Bank, and other brand leaders. Baron continues to lead his team of marketing and brand experience designers at the firm he founded in 2016, Per Se Brand Experience (PSBX).

Baron was part of Ontario Tourism's 2003/2004 SARS Recovery Program. In 2006, he was awarded the key to the City of Niagara Falls for Tourism Promotion and Innovation in the region. In 2025, he co-authored the best-selling business book, The Ripple Effect, a book featuring business networking stories across professional categories.
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In 2026, Baron was named a Catalyst Member at the Stanford Center on Longevity. He is also an Adjunct Professor of Marketing at Seneca Polytechnic in Toronto, and Baron holds an MBA from the Schulich School of Business in Toronto. Since 2020, Baron has split his time between Toronto, Canada and Naples, Florida.

As a leading brand builder and speaker on experience, content, and audience engagement. Baron's work has contributed to the marketing success of many leading brands, including Royal Bank of Canada.CA, Visa, Conagra, Ontario Tourism, Unilever, TD Bank... Show more

Chris Pipito is a software product development coach. Since 2012, Chris has been coaching organizations in multiple industries including Automotive, Financial, Insurance, Retail, Health Care, and Scientific and Technical Services. He is the founder of DDD Philly, a community group focused on helping people learn & practice Domain-Driven Design (DDD). He is a public speaker sharing his experiences, both in-person and virtual, to help people and teams improve. Chris is currently writing a book on Flow and Teaming, drawing on his hands-on experience coaching organizations and teams. Since 2022, Chris has been coaching teams and organizations in the dojo, an immersive learning environment where teams learn, practice, and improve their capabilities all while delivering their real-world work within the constraints of their organization.

Sites of Interest: chrispipito.com; chrispipito.substack.com; dojoandco.com; softwareteaming.com; dddunitedstates.com

Chris Pipito is a software product development coach. Since 2012, Chris has been coaching organizations in multiple industries including Automotive, Financial, Insurance, Retail, Health Care, and Scientific and Technical Services. He is the founder o... Show more

Principal Platform Engineer, I design, build, and maintain scalable and reliable cloud platforms. I have over 15 years of experience in DevOps, API development, and RESTful services, as well as a certification in Kubernetes Administration (CKA).

I am also the founder of DCaballero LLC, a software development and consulting company that focuses on science and finance applications. I am passionate about researching new technologies, mentoring young talent, and delivering quality solutions. My mission is to leverage my technical skills and domain expertise to create value and impact for my clients and partners.

Principal Platform Engineer, I design, build, and maintain scalable and reliable cloud platforms. I have over 15 years of experience in DevOps, API development, and RESTful services, as well as a certification in Kubernetes Administration (CKA). I... Show more

I’m an engineering leader specializing in scaling organizations—from early-stage startups to large, complex platforms. Over the past 20+ years, I’ve built and led teams at companies like Booking.com, TripAdvisor, and Getir, and currently lead engineering within the team behind Western Europe’s largest e-commerce platform, bol.com.

Outside of tech, I’m a pilot and former European skydiving champion—experiences that shaped how I think about failure, risk, and decision-making under pressure. I bring those lessons into engineering, helping teams build systems (and cultures) that perform reliably in uncertain environments.

I’m an engineering leader specializing in scaling organizations—from early-stage startups to large, complex platforms. Over the past 20+ years, I’ve built and led teams at companies like Booking.com, TripAdvisor, and Getir, and currently lead enginee... Show more

Kristin King is a cybersecurity and risk management expert with over 25 years of experience in the tech industry. She is the founder and CEO of AnzenSage, a consulting firm focused on securing the critical infrastructure of food, agriculture, zoos, and aquariums. Kristin is also the co-founder of AnzenOT, a SaaS OT Cybersecurity Risk Intelligence platform purpose-built for cyber-physical systems. With a degree in environmental management and a research background in gorilla behavior, she brings a systems-thinking approach that bridges science, technology, and operational realities. Kristin specializes in OT/ICS environments and has become a trusted voice for sectors often overlooked in cybersecurity conversations. She also hosts the award-winning Bites & Bytes Podcast, where she leads thoughtful discussions at the intersection of food, technology, and cybersecurity.

Kristin King is a cybersecurity and risk management expert with over 25 years of experience in the tech industry. She is the founder and CEO of AnzenSage, a consulting firm focused on securing the critical infrastructure of food, agriculture, zoos, ... Show more

Susie Moon is the Chief Connection Officer with Susie Moon Consulting. She helps small business owners reach their ideal clients through connections, networking, building relationships, and finding speaking opportunities. Also called a “Mother Nudger,” she holds her clients accountable and insists that leads are nurtured. Susie also loves helping put “butts in seats”.

Susie Moon is the Chief Connection Officer with Susie Moon Consulting. She helps small business owners reach their ideal clients through connections, networking, building relationships, and finding speaking opportunities. Also called a “Mother Nudger... Show more

Rohit Gupta leads the product strategy for Wayfair’s GraphQL platform, powering over 200 subgraphs across customer, supplier, and supply chain domains. With 15 years of experience across engineering and product management, he brings deep expertise in platform products, APIs, and eCommerce. At Wayfair, Rohit is driving key initiatives to harness AI for accelerating developer productivity and building an AI-first Supergraph that positions the company for the AI-powered era

Rohit Gupta leads the product strategy for Wayfair’s GraphQL platform, powering over 200 subgraphs across customer, supplier, and supply chain domains. With 15 years of experience across engineering and product management, he brings deep expertise in... Show more

Emmanuel Acheampong is a Developer Advocate at Crusoe AI, where he is a founding member of the Developer Relations team for Managed AI — bridging the gap between managed inference infrastructure and the open-source developer ecosystem. He focuses on enabling engineers to leverage Crusoe's high-performance GPU infrastructure to build and deploy the next generation of AI agents and frontier models.

Before Crusoe, Emmanuel was Co-Founder and Head of AI at yShade.ai (Google for Startups Black Founders Accelerator '24), where he led development of proprietary computer vision algorithms trained on a 12M+ image dataset, shipping production AI systems across e-commerce, beauty, and vision-critical applications.

Emmanuel is passionate about open-source AI, agentic systems, machine learning, and the future of cloud infrastructure for AI workloads.

Emmanuel Acheampong is a Developer Advocate at Crusoe AI, where he is a founding member of the Developer Relations team for Managed AI — bridging the gap between managed inference infrastructure and the open-source developer ecosystem. He focuses on ... Show more

Sarah Hansakul, a sexy security enthusiast and the brains behind ThaiCySec, is a rising Fierce star in the cybersecurity world. Known for her “Sarah 59 seconds” program on TikTok, she delivers fierce narratives and explanations about cybersecurity, captivating a young and dynamic audience. With many prestigious Microsoft Security Certifications with CISSP and CISM, Sarah has proven her expertise in the field.

Beyond her cybersecurity achievements, Sarah has made her mark as the Manager of the famous luxurious Thai jewelry brand, AKE AKE Thailand, where she has led successful digital transformation initiatives.

Sarah Hansakul, a sexy security enthusiast and the brains behind ThaiCySec, is a rising Fierce star in the cybersecurity world. Known for her “Sarah 59 seconds” program on TikTok, she delivers fierce narratives and explanations about cybersecurity, c... Show more

Christian has over 20 years of international UX experience and currently leads the UX Center of Competence at Optimizer in Porto, Portugal. He drives the development of award-winning, user-centered product solutions through UX research and Behavior informed design. He contributes to Singularity University, Nomura Research Institute Japan, and many more. He is a published author on UX Design, AI Product Design and Behavior Design topics. He is teaching UX Leadership, Behavior Design and Human-Centered AI Experiences (HAX) at TheStarter.io. PortoUX Activist. Jury Member of the UX Nordic Award 2026

Christian has over 20 years of international UX experience and currently leads the UX Center of Competence at Optimizer in Porto, Portugal. He drives the development of award-winning, user-centered product solutions through UX research and Behavior i... Show more

In his professional career, Yuri Sa has always been involved in helping companies achieve the next level of automation in their infrastructure. Throughout his 18 years of experience, he worked in critical environments as a SysAdmin, SRE, and DevOps Engineer. One of his central beliefs is that all barriers between Developers and Operations teams should be removed; for that reason, he decided to contribute to open-source projects focused on observability over the past few years.

In his professional career, Yuri Sa has always been involved in helping companies achieve the next level of automation in their infrastructure. Throughout his 18 years of experience, he worked in critical environments as a SysAdmin, SRE, and DevOps E... Show more

If you're comfortable with the status quo, you won't enjoy listening to Stephen Parkins.

Stephen is a seasoned innovation strategist, executive coach and business leader with over two decades of experience turning uncertainty into opportunity.

With a career spanning roles as an energy trader, global head of innovation, and startup founder, Stephen has worked with companies of all sizes - from agile one-person ventures, to European scale-ups, to multinational corporations with over 100,000 employees.

As the founder of Culturedge®, Stephen advises medium to large enterprises on building the structures and strategies they need to embed innovation, take manageable risks and achieve exponential growth.

As the co-founder of Strategy Quest, Stephen gives companies the opportunity to co-design AI-powered business simulations and wargames - to strengthen their resilience and decision-making under uncertain conditions.

Known for pushing boundaries and telling executives not what they want, but what they need to hear – Stephen has helped redesign flagship products like ABN AMRO Bank's Tikkie and established global innovation frameworks at organisations like SGS.

A polyglot and global citizen, Stephen has lived in five countries and speaks five languages, bringing an international perspective to every new challenge.

If you're comfortable with the status quo, you won't enjoy listening to Stephen Parkins. Stephen is a seasoned innovation strategist, executive coach and business leader with over two decades of experience turning uncertainty into opportunity. ... Show more

Past experience
- Over 250+ NAV/BC Implementations in Manufacturers, Supply Chain (WMS), Food and Beverage, Retail, Service, Oil and Gas, Chemical, Industrial Equip., Rental/Service, and Home Goods
- Over 16 years as an Accountant in a variety of positions (VP of Finance, Director of Finance, Audit Manager, Controller, and Director Operations)
- Extensive knowledge and implementation over 30 NAV/BC ISV APPs
Awards
- Microsoft Most Valuable Professional (MVP)
- NAVUG/BC All-Star
- 4-time NAVUG/BC Granite Award recipient
- DUG Guardian Award recipient
Professional
- IMA/CMA – Member 1988
- AICPA – Member 1985
- APICS – Member 2004
- DCI Summit – Programming Committee (2012 – Present, Chair (2016-2018), Board of Advisor (2013-2015 and 2021-Present)
- Dynamics User Group (DUG) – NAV/BC Forum Moderator, Dynamics Con Content Committee
- Directions NA – Content Committee (2018-Present)
Certifications
- MCP – MB-800
- Dynamics Credentialed Professional
- Microsoft Certified Professional

Past experience - Over 250+ NAV/BC Implementations in Manufacturers, Supply Chain (WMS), Food and Beverage, Retail, Service, Oil and Gas, Chemical, Industrial Equip., Rental/Service, and Home Goods - Over 16 years as an Accountant in a variety of p... Show more

Master of Business (Global Management & Marketing) (Honours)
Master of Applied Computing

With over six years of experience in cloud services, enterprise integration, and automation, I specialise in transforming ambiguous business challenges into practical, scalable solutions. My work sits at the intersection of technology and strategy, focusing on how AI, product development, and digital systems can reshape workflows and enhance decision-making.

I have a proven track record in designing seamless connections between complex systems—whether integrating platforms, redesigning processes, or improving the way information flows across an organisation. My approach blends deep technical understanding in Oracle technologies and cloud services with strong business insight, ensuring that the solutions we build are not only functional but genuinely meaningful for the people who rely on them.

I’m deeply guided by the belief that impactful technology should be quiet, intentional, and human-centred. Through writing and speaking, I explore how AI and modern product thinking are reshaping digital experiences and the future of work.

✍️ Substack: https://elaine1233blog.substack.com

🔗 Youtube: https://www.youtube.com/@elainehe-thinks

Master of Business (Global Management & Marketing) (Honours) Master of Applied Computing With over six years of experience in cloud services, enterprise integration, and automation, I specialise in transforming ambiguous business challenges into... Show more

Pierre Hulsebus has spent more than 40 years pushing the boundaries of what service teams can achieve with technology and AI. As Global Field Service Director at Alithya, he works directly with leaders and frontline teams to cut through complexity, unlock new performance, and keep customers at the center of every decision. One of Microsoft’s original Global Black Belts for service, Pierre has helped shape the evolution of modern service platforms and the way organizations think about frontline operations.
His background spans sales, coaching, architecture, and service leadership, giving him a rare ability to see across the entire service ecosystem and turn insight into action. A four‑time Titanium Award recipient, he is known for elevating teams, accelerating growth, and bringing clarity to challenges that stall others.
Beyond the enterprise world, Pierre invests deeply in education and access. He serves on the Curriculum Advisory Board at Ferris State University and works with Expanding Boundaries International to bring STEAM learning to underserved communities across Africa and Baltimore. He continues to share ideas with the global service community, blending decades of experience with a passionate belief in what people can accomplish when complexity gets out of their way.

Pierre Hulsebus has spent more than 40 years pushing the boundaries of what service teams can achieve with technology and AI. As Global Field Service Director at Alithya, he works directly with leaders and frontline teams to cut through complexity, u... Show more