Business & Management

Professionals who specialize in the organization and oversight of business activities, as well as focus on planning, directing, and controlling company operations

Aina Løhre

Aina Løhre

I help companies and departments realize the effects and benefits of innovation and digitalization by combining a unique interest in and expertise in both the technical and the human aspects of an IT project. I have an engineering background with further education and experience on management, project management, process management, service innovation, service design, LEAN, benefit realization, information security, AI and enterprise architecture.

I help companies and departments realize the effects and benefits of innovation and digitalization by combining a unique interest in and expertise in both the technical and the human aspects of an IT project. I have an engineering background with f... Show more

Daniel Gur

Daniel Gur

With over 20 years of experience in the fields of IT, Linux and Devops, Now I'm leading the Observability team at Outbrain, dealing with Outbrain's huge scaling challenges.

With over 20 years of experience in the fields of IT, Linux and Devops, Now I'm leading the Observability team at Outbrain, dealing with Outbrain's huge scaling challenges. Show more

Vicente Suc

Vicente Suc

Ing. en sistemas, Co-fundador de CSN y Proticket, Miembro del Java User Group y AWS User Group Guatemala, especializado en crear soluciones seguras y escalables sobre la nube de AWS. He liderado proyectos en sectores de salud, educación, BPO's, conciertos y plataformas digitales, combinando inteligencia artificial, servicios serverless y visión de negocio. Actualmente impulso iniciativas tecnológicas que optimizan procesos y mejoran la experiencia.

Ing. en sistemas, Co-fundador de CSN y Proticket, Miembro del Java User Group y AWS User Group Guatemala, especializado en crear soluciones seguras y escalables sobre la nube de AWS. He liderado proyectos en sectores de salud, educación, BPO's, conc... Show more

Aarica Smith

Aarica Smith

Aarica J. Smith is a multi-certified Salesforce Consultant, Board Source Certified Consultant and SCRUM Certified project management and operations professional. Aarica thrives in concept development, using her consulting and management tools to transform ambiguous environments and concepts into actionable plans or implementations. She is highly creative when it comes to developing results-driven solutions, while ensuring alignment with necessary organization leaders of all levels.

Some of the work that she has accomplished with small businesses includes:

- Created company-wide and department-specific operational systems to streamline the business based on systems, not individual team members
- Developed a various company programs, including a diverse supplier program and employee professional development program
- Project managed cross-functional projects, engaging with external and internal key stakeholders to ensure on-time deliverables and successful project metrics
- Led change management initiatives with c-suite executives and department leaders.

In her previous roles of a non-profit professional, she has overseen a multi-million-dollar foundation grant to pilot national arts strategy to over 4K Boys & Girls Clubs globally, managed over $32M in corporate accounts, and grew a local cycling fundraising event from $450K to nearly a $1M event, making it the #4 premiere cycling fundraising event (out of 93 national events) for the organization.

A firm believer in education, Aarica earned her Master of Arts degree in Arts Administration from Savannah College of Art and Design, and her Bachelor of Arts in Economics, with a minor in French from Spelman College. In her spare time, she loves to travel the world with her family, experience amazing food, and volunteer in her community with her sorority, Delta Sigma Theta Sorority, Inc.

Aarica J. Smith is a multi-certified Salesforce Consultant, Board Source Certified Consultant and SCRUM Certified project management and operations professional. Aarica thrives in concept development, using her consulting and management tools to tran... Show more

Ken Auguillard

Ken Auguillard

Principal Program Manager for Power Platform Developer and Admin Experience. Focused on empowering Citizen Developers, IT Professionals, and Executive Management by providing the Governance, Security, Compliance, Applications Lifecycle Management, and Service Management foundations needed to adopt the Power Platform to transform their business.

Principal Program Manager for Power Platform Developer and Admin Experience. Focused on empowering Citizen Developers, IT Professionals, and Executive Management by providing the Governance, Security, Compliance, Applications Lifecycle Management, an... Show more

Stephanie Clark

Stephanie Clark

Meet Stephanie, the dynamo who kick-started her career in cost accounting and manufacturing operations. But it wasn't until she was handed the reins of the company's first ERP implementation that she truly fell head over heels. Using technology to optimize effective business processes was a game changer. Fast forward 20+ years and over 500 projects later, Stephanie has become the go-to solution architect who doesn't mess around and just gets things done.

When she's not wowing audiences as a presenter, speaker, or blogger, you can find her donning her hat as a certified Microsoft Dynamics Business Central professional. And let's not forget her juggling act managing product, presales activities, and building professional services practices. Now, she's the brains behind Elliott Clark Consulting, a Microsoft partner that's turning consulting services on their head.

Stephanie's mantra? ERP implementations don't have to be a drag! She's on a mission to prove that they can be effective, affordable, and downright awesome. By sprinkling in her magic dust of change management and business process transformations, she makes sure her clients have a rockstar experience.

Meet Stephanie, the dynamo who kick-started her career in cost accounting and manufacturing operations. But it wasn't until she was handed the reins of the company's first ERP implementation that she truly fell head over heels. Using technology to op... Show more

Mariano Martinez Melo

Mariano Martinez Melo

I was born in Argentina and then moved to Chile, I'm a Principal Solution Manager leading and implementing Dynamics 365 FO solutions for 11 years in several countries.
In 2024 I was awarded as Microsoft MVP for Business Applications for my contributions to the community.
FO Certified Solution Architect and passionate about the Dynamics 365 ecosystem.
I'm Co-Author of the book: Becoming a Dynamics 365 Supply Chain Management Functional Consultant Associate, to help others optimize and implement Dynamics 365 supply chain management.
Blog writer and speaker. Currently, I'm an MCT who works on training teams in FO.

I was born in Argentina and then moved to Chile, I'm a Principal Solution Manager leading and implementing Dynamics 365 FO solutions for 11 years in several countries. In 2024 I was awarded as Microsoft MVP for Business Applications for my contribut... Show more

Aaron Rhodes

Aaron Rhodes

Aaron Rhodes: Speaker & Leadership Culture Coach

Aaron Rhodes is a dynamic speaker, transformative coach, and passionate leader in workplace culture. With a deep belief in the ripple effect , the idea that small, intentional changes can create profound, far-reaching impact Aaron inspires organizations to foster cultures that empower individuals and transform communities.

His journey began in Tanzania, where he worked on clean water initiatives, hygiene education, and addressing food scarcity. Witnessing the life-changing effects of sustainable processes, Aaron became driven to help organizations cultivate healthy cultures. This passion evolved into a mission: to build workplaces where employees thrive, creating a ripple effect that extends into homes and communities.

For over 15 years, Aaron has partnered with teams and leaders to identify, implement, and coach the five processes that drive thriving cultures. His vision is clear: healthy workplace cultures lead to strong families and vibrant communities.

Aaron says, “My greatest titles aren’t speaker or leader they’re Husband and Father.” He and his wife, Hannah, share a love for exploring new cooking recipes and shopping for sneakers. Their son, Zane, is an athlete who enjoys sports and training in Brazilian Jiu-Jitsu.

When you work with Aaron, you’ll experience his authentic passion for building meaningful connections and his commitment to helping you create a workplace culture that inspires growth, trust, and lasting impact.

Aaron Rhodes: Speaker & Leadership Culture Coach Aaron Rhodes is a dynamic speaker, transformative coach, and passionate leader in workplace culture. With a deep belief in the ripple effect , the idea that small, intentional changes can create pro... Show more

Christophe Martinot

Christophe Martinot

Christophe Martinot is an international speaker, transformation advisor, and former executive with over two decades of leadership experience in FMCG, pharma, and medical devices. Having held strategic roles at L’Oréal, Danone, Abbott, and Sanofi, he now guides organizations in becoming more agile, resilient, and human-centered.

As the co-founder of SeedingEnergy, Christophe supports teams and leaders across the USA, UK, and Spain in agile transformation journeys, strategic redesigns, and capability building. His mission is to help individuals and organizations adopt a new paradigm—people-first, purpose-driven, and built on sustainable impact that extends beyond profit.

A firm believer in the power of agility, Christophe brings a pragmatic and inspiring approach to improving time to market, team collaboration, and customer experience. He is a co-author of the Agile Customer Centricity Manifesto, a member of the global leadership group drafting version 2.0 of the Agile Marketing Manifesto, and a co-initiator of the Business Agility Hub.

Christophe also shares his passion for agile and transformation with the next generation of leaders, teaching Agile Ways of Working in Master’s programs at IED Barcelona and ESEI Business School, and as a guest professor at ESADE Business School.

He works fluently in English, French, and Spanish.

Christophe Martinot is an international speaker, transformation advisor, and former executive with over two decades of leadership experience in FMCG, pharma, and medical devices. Having held strategic roles at L’Oréal, Danone, Abbott, and Sanofi, he ... Show more

Per Bay

Per Bay

Per Bay is one of the most experienced business systems consultants for Dynamics 365 Business Central in Sweden. For nearly 30 years, he has participated in hundreds of procurements and implementations of business systems.

Per Bay is one of the most experienced business systems consultants for Dynamics 365 Business Central in Sweden. For nearly 30 years, he has participated in hundreds of procurements and implementations of business systems. Show more

Einat Mahat

Einat Mahat

Einat has been mastering the engineering field for two decades. She has vast experience in scale and architecture challenges. Over the years, she took leadership roles and became an engineering manager whose passion is to develop people, software, and products. She mentors managers and developers and helps them in their professional growth and volunteers as part of the core-team at "Baot", Israel's largest community for women in R&D.

Einat has been mastering the engineering field for two decades. She has vast experience in scale and architecture challenges. Over the years, she took leadership roles and became an engineering manager whose passion is to develop people, software, an... Show more

Chris Oliver

Chris Oliver

Chris is a Rails Luminary, entrepreneur and content creator. He makes weekly Ruby on Rails screencasts at GoRails.com, a Ruby on Rails SaaS template called Jumpstart Pro and a hosting service called Hatchbox.io.

Chris is a Rails Luminary, entrepreneur and content creator. He makes weekly Ruby on Rails screencasts at GoRails.com, a Ruby on Rails SaaS template called Jumpstart Pro and a hosting service called Hatchbox.io. Show more

Raphael Dumhart

Raphael Dumhart

Raphael Dumhart is a consultant for software development and software architecture. On top of that, he's also the Head of Training of the Software Quality Lab Academy GmbH and trains customers from all around the world in software architecture and other topics. He spent 10 years of his life as the Head of Development for an international cooperation and founded two startups, where he acted as CTO and CEO, respectively.

Raphael Dumhart is a consultant for software development and software architecture. On top of that, he's also the Head of Training of the Software Quality Lab Academy GmbH and trains customers from all around the world in software architecture and ot... Show more

Jeff Harry

Jeff Harry

Jeff Harry combines positive psychology and play to heal workplaces, help teams build psychological safety and assist individuals in addressing their biggest challenges through embracing a play-oriented approach to work. Jeff was selected by BambooHR & Engagedly as one of the Top 100 HR Influencers and has been featured in the NY Times, Mashable, Upworthy, Shondaland, & Wired. Jeff has worked with Google, Microsoft, Southwest Airlines, Adobe, the NFL, Amazon, and Facebook, helping their staff to infuse more play into the day-to-day.

Jeff Harry combines positive psychology and play to heal workplaces, help teams build psychological safety and assist individuals in addressing their biggest challenges through embracing a play-oriented approach to work. Jeff was selected by BambooH... Show more

Ting Li

Ting Li

Ting Li
Sr. Solutions Architecture Specialist | Terraform Expert | Speaker | ex-Microsoft

Ting Li is a seasoned technology leader with over 19 years of experience in IT, specializing in infrastructure automation, project management, and cybersecurity. As a Sr. Solutions Architecture Specialist at HashiCorp, she helps organizations design and implement scalable, secure, and automated solutions.

Previously, Ting spent 11 years at Microsoft, where she worked across Sales, Marketing, and Product teams, collaborating with global enterprises to drive digital transformation. Her expertise spans both pre-sales and post-sales engagements, with a strong focus on customer enablement and solution delivery.

A passionate advocate for knowledge sharing, Ting has been a featured speaker at major industry events, including Microsoft TechEd (2006–2008, 2016), Microsoft product launches for Office and Windows, Seattle HUG, HashiCorp webinars, and various local meetups. She is committed to training and mentoring teams, partners, and customers, empowering them to maximize the value of HashiCorp’s products and solutions.

Ting is also a blogger and thought leader, sharing her insights on Terraform workflows, infrastructure automation, and best practices. Her posts, such as "Which Terraform Workflow Should I Use? VCS, CLI, or API?" and "Optimizing Your DevOps with Terraform", have been widely read by IT professionals looking to streamline their operations and improve collaboration.

Beyond her professional work, Ting enjoys traveling with her family, hitting the slopes, and writing books.

Ting Li Sr. Solutions Architecture Specialist | Terraform Expert | Speaker | ex-Microsoft Ting Li is a seasoned technology leader with over 19 years of experience in IT, specializing in infrastructure automation, project management, and cybersecu... Show more

Kevin Paczkowski

Kevin Paczkowski

I solve the $2M problems that happen when brilliant technology meets confused humans.

Over the past decade, I've built AI platforms that generate $5M ARR, transformed failing products into 340% growth stories, and led 50,000+ user migrations with zero downtime. But here's what I've really learned: the biggest technology challenges aren't technical at all. They're psychological.

With my Master's in Social Data Science from Oxford, I've spent my career at the intersection where human behavior meets enterprise technology. I've worked across healthcare, finance, and global consulting at Accenture, consistently discovering that the same patterns emerge everywhere: smart people make predictable, irrational decisions about technology adoption.
I'm the product leader who gets called in when expensive AI implementations sit unused, when teams resist change despite obvious benefits, or when leadership needs someone who can translate between C-suite vision and developer reality. My "human first AI" framework is now adopted by 3 Fortune 500 companies because it works with human psychology rather than against it.
My superpower is turning complex technological chaos into revenue generating clarity. I've reduced patient wait times from 48 hours to 4 hours, cut compliance review time by 87%, and helped teams embrace AI tools they initially feared. I understand both the technical possibilities (Python, TensorFlow, cloud architecture) and the human realities (cognitive bias, change resistance, team dynamics) of making technology actually work.

Whether I'm speaking about AI manipulation psychology, the neuroscience of developer attention, or why brilliant teams make terrible technology decisions, I bring data driven insights combined with real world war stories from the trenches of enterprise transformation.
I
believe the future belongs to leaders who understand that every technology problem is fundamentally a people problem. And people problems are endlessly fascinating to solve.

I solve the $2M problems that happen when brilliant technology meets confused humans. Over the past decade, I've built AI platforms that generate $5M ARR, transformed failing products into 340% growth stories, and led 50,000+ user migrations with ... Show more

Henrik Høegh

Henrik Høegh

After more then 14 years of doing consultancy work, Henrik moved on to work first as a platform engineer at Lunar and then a Platform Lead at VELUX. He was among the first in Denmark to use and teach Cloud Native technologies in Denmark and among the first to get a Certified Kubernetes Administrator certification.

Today Henrik works as a Senior Manager at VELUX where he stopped working with people instead of yaml.

After more then 14 years of doing consultancy work, Henrik moved on to work first as a platform engineer at Lunar and then a Platform Lead at VELUX. He was among the first in Denmark to use and teach Cloud Native technologies in Denmark and among the... Show more

Christian Lenz

Christian Lenz

With over 25 years of expertise in the Business Central domain, Christian has led transformative projects, optimizing processes and driving growth. His mission is to create value-driven work environments that empower teams. He has also created and hosted numerous events and learning environments for internal and external developers, helping them update and expand their skills.

As an accomplished speaker, Christian has shared insights at international conferences, including Directions EMEA and BCTechDays. His sessions or workshops provoke viewpoint shifts, offering strategic frameworks to keep organizations competitive in a dynamic landscape.

Beyond technical skills, Christian’s education in Design Thinking, Theory U, and Future Leadership equips him as a certified Organizational Designer. His holistic approach blends creativity, empathy, and strategic thinking to drive impactful change, even in complex situations where no prior knowledge exists.

Connect with Christian to explore innovative solutions and elevate your organization’s potential. 🎙️🚀

With over 25 years of expertise in the Business Central domain, Christian has led transformative projects, optimizing processes and driving growth. His mission is to create value-driven work environments that empower teams. He has also created and ho... Show more

Andrea Rhodes

Andrea Rhodes

Andrea has over 10 years of experience within the management space. Her career path has certainly been a twisty one, to say the least. Starting off with a degree in English, she wound her way through technical writing in the manufacturing engineering industry, through to technical writing for a SaaS company, then a turn into change & release management, eventually leading her to Engineering Management where she currently works within the Client Platform space at Stitch Fix. In her free time, Andrea likes to spend time playing board games with her family, attending theater productions with her daughter, and reading psychological thriller books that she swears don’t keep her up at night.

Andrea has over 10 years of experience within the management space. Her career path has certainly been a twisty one, to say the least. Starting off with a degree in English, she wound her way through technical writing in the manufacturing engineering... Show more

Robbin Schuurman

Robbin Schuurman

Robbin can talk about product management all day long, and he literally does so. He is the Head of Product at Xebia Academy, founder of Professional Product Management™ and The Value Maximizers, writer, speaker, and author of Master the Art of No – Effective Stakeholder Management for POs and PMs, as well as Practical Product Management for Product Owners. Robbin’s career is all about Agile Product Management and he is on a mission to move the profession of Product Management forward. He moves the profession forward by developing product people into exceptional Product Leaders, through teaching, coaching, mentoring, writing, and consulting.

Robbin’s career started in product more than a decade ago, as he launched a software product for the healthcare sector, which miserably failed in the marketplace. A fantastic learning experience, that has since helped him to manage and develop products in better ways, using Lean and Agile principles, Product Discovery techniques, a clear Vision and Strategy, and others. Simply put; Robbin will help you to improve your (product’s) impact on customers, value created, business agility, and time-to-learn.

He has worked with start-ups, hypergrowth scale-ups, small- and medium businesses, and global enterprises. Although Robbin has a vast experience in Agile, Scrum, Project-, Product-, and Portfolio Management, his passion is all about product. With his latest product – Professional Product Management™ – Robbin provides skill-development programs for product professionals, that are not just awesome (according to clients), but also deliver measurable results.

Robbin can talk about product management all day long, and he literally does so. He is the Head of Product at Xebia Academy, founder of Professional Product Management™ and The Value Maximizers, writer, speaker, and author of Master the Art of No – E... Show more

Victoria Raspaldo Mousa

Victoria Raspaldo Mousa

With over 13 years of experience at companies like Le Parisien, The Guardian, and Back Market, I specialize in customer monetization and revenue growth. My approach is driven by strategic thinking, project management, and a commitment to measurable impact.

As a non-engineer and early female pioneer in tech, I've built my career on self-confidence, intuition, and continuous learning.

I am passionate about mission-driven initiatives and believe in the power of diversity and empowerment to drive organizational success.

With over 13 years of experience at companies like Le Parisien, The Guardian, and Back Market, I specialize in customer monetization and revenue growth. My approach is driven by strategic thinking, project management, and a commitment to measurable i... Show more

Alexander Thurow

Alexander Thurow

During the last twenty years Alexander Thurow (https://onmoderndev.de/en) worked at different German software providers. Currently he is a freelance software developer, consultant and speaker.

Born in Hamburg in 1975, currently located at Lake Constance.
Dipl.-Wirtsch.-Inform. (FH), 2005 at the Leuphana Lüneburg and the University of Sydney.

Different positions: Software developer, consultant, technical trainer, lecturer and speaker.
Main areas of interest: Clean Code, Refactoring, Technical Debt, knowledge transfer and mentoring, technological disruption, books („in- and outside of the box“), current affairs.

During the last twenty years Alexander Thurow (https://onmoderndev.de/en) worked at different German software providers. Currently he is a freelance software developer, consultant and speaker. Born in Hamburg in 1975, currently located at Lake Con... Show more

Dean Savović

Dean Savović

Dean is Senior DBA practicing SQL Server since version 7.0 and main areas of interest are performance tuning and troubleshooting SQL Server database. Primary focus is on OLTP databases with occasional adventures with Business Intelligence. He finished Faculty of Electrical Engineering and Computing and MBA on Faculty of Economics in Zagreb. His premise was that it is very useful to combine technical knowledge with management process knowledge that help us in our everyday work. He works in Dinofni which is specialized in data management field on Microsoft SQL Server.

Dean is Senior DBA practicing SQL Server since version 7.0 and main areas of interest are performance tuning and troubleshooting SQL Server database. Primary focus is on OLTP databases with occasional adventures with Business Intelligence. He finishe... Show more

Dominique De Cooman

Dominique De Cooman

Co-Founder and Co-CEO of Dropsolid. Expert in Drupal, marketing technology, DXP and creating digital experiences.
Being a founder of both Dropsolid Digital experience company and Dropsolid experience cloud, I have a unique insight in how market trends are affecting Drupal from both digital experience services business and the DXP product business.

Co-Founder and Co-CEO of Dropsolid. Expert in Drupal, marketing technology, DXP and creating digital experiences. Being a founder of both Dropsolid Digital experience company and Dropsolid experience cloud, I have a unique insight in how market tren... Show more

Flavio Meneses

Flavio Meneses

I build Business Intelligence (BI) systems that help companies make smart decisions based on facts instead of gut feeling. I specialise in Power BI to do this.

As it’s often said, “if you can’t measure it, you can’t manage it!”. In the real world, data is messy so I'm all about setting up robust systems to structure it right and eliminate mind-numbing manual tasks through automation.

The end result are highly captivating dashboards that leverage cutting edge BI tech and have an actual impact in day-to-day operations.

I build Business Intelligence (BI) systems that help companies make smart decisions based on facts instead of gut feeling. I specialise in Power BI to do this. As it’s often said, “if you can’t measure it, you can’t manage it!”. In the real world,... Show more

Amber Vanderburg

Amber Vanderburg

Amber Vanderburg is a multi-award winning businessperson, keynote speaker, author, and founder of the international learning development company, The Pathwayz Group, which has led 800,000+ learners in more than 75 countries in action-focused learning journeys. Amber's history in talent development includes authoring top-reviewed online learning courses for platforms such as LinkedIn Learning, Lecturio, and PluralSight, acting as Director of a national education leadership company, and coaching with professional sports team academies in Asia. In 2022, she published her first business adventure book "Uniquely Better" about building higher team performance.

Speaking engagements:
https://www.youtube.com/playlist?list=PLMNcx7Jwk9Sp6WxuvrfOOBqdP9440SKl0

Amber Vanderburg is a multi-award winning businessperson, keynote speaker, author, and founder of the international learning development company, The Pathwayz Group, which has led 800,000+ learners in more than 75 countries in action-focused learning... Show more

Norah Medlin

Norah Medlin

Meet a seasoned professional known in the digital realm as @tekNorah. With over 15+ years of experience in software development and continuous process improvement, they are a strategic technical leader in the digital agency space. Hailing from Mokena, IL, @tekNorah brings a wealth of expertise primarily serving the education, government, and legal industries.

As a seasoned community leader, @tekNorah is deeply ingrained in the tech community, contributing to Drupal and Open Source Software, and serving on the leadership team for MidCamp. Their knack for organic collaboration and ideation has led to significant organizational performance improvements, making them a sought-after figure in the industry.

With a passion for innovation and a commitment to best practices, @tekNorah’s approach to systems design and change management is both meticulous and forward-thinking. Whether it's crafting tailor-designed solutions from concept to launch or coordinating intern and onboarding programs, their dedication to excellence shines through in every endeavor.

Connect with @tekNorah to tap into their expertise and collaborate on your next project. Driving innovation and efficiency gains, @tekNorah is your go-to partner for transformative solutions in the digital landscape.

Meet a seasoned professional known in the digital realm as @tekNorah. With over 15+ years of experience in software development and continuous process improvement, they are a strategic technical leader in the digital agency space. Hailing from Mokena... Show more

Alon Shlesinger

Alon Shlesinger

Alon Shlesinger is a globally experienced executive with over 25 years of demonstrated international business history.
His background spans via the private sector business, from startups to Fortune 100 companies as well as governmental background as Advisor to V. Prime Minister.

Mr. Shlesinger expertise spans various regions including EU, ME and Asia having lived there for 10 years with proven achievements. He operates in the High-Tech and Investment sectors as well as Infrastructure & international projects.
He has previous experience from in the Aviation sector as commercial pilot and high-tech related activities in the sector.

Alon's expertise is in technology investments, Innovation adoption for companies, and strategic global cooperation.

Alon Shlesinger is a globally experienced executive with over 25 years of demonstrated international business history. His background spans via the private sector business, from startups to Fortune 100 companies as well as governmental background a... Show more

Sandra Matulevičiūtė-Bagdonavičienė

Sandra Matulevičiūtė-Bagdonavičienė

My purpose is to help companies to grow business through focusing on customer experience, customer loyalty, and employee engagement. I work with leadership teams to support them in building customer listening programs to better understand top priorities (where experience gaps exist and new potential is untapped) and to help establish practices across organizations to deliver an exceptional customer experience.

With 15 years of experience in the Microsoft Dynamics market, I currently work in the role of Partner Experience Lead at Companial.

I’m also a passionate ambassador of the CX management profession. I actively speak, write, and consult on this domain. As part of this journey, I co-founded the Customer Experience Managers Association (Towards Customer) in Lithuania where we build CX peers' community, exchange best practices, and seek to contribute to the further development of the CX management profession.

My purpose is to help companies to grow business through focusing on customer experience, customer loyalty, and employee engagement. I work with leadership teams to support them in building customer listening programs to better understand top priorit... Show more

Adam Olenn

Adam Olenn

In over 25 years of creative leadership in branding and marketing, Adam has discovered that the most powerful form of connection, communication, and persuasion is also the oldest—great storytelling. With rich support from neuroscientists, psychologists, and behavioral economists, he shows audiences why that is, and how they can use it to their advantage.

Best of all, the insights in Adam’s keynotes explain phenomena that many people sense are true without knowing why. Armed with the tools, research, and empathy Adam brings to the stage, they emerge as more confident communicators in their personal and professional lives.

Based in Rhode Island, Adam has earned rave reviews by audiences from Boston to Borneo. And with the rise of AI, Adam is determined to empower as many people as possible to become compelling, connection-building storytellers.

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In this high-energy, aha-moment-filled keynote, you’ll learn why stories have such a powerful hold on us, how they work, the transformative effect storytelling can have on your business, and how to do it.

Here are just a few of the benefits you can enjoy immediately:
- Unparalleled ROI
- Increased sales and fundraising revenue
- Greater productivity
- Higher retention
- …and much, much more

Learn more at https://www.rustleandspark.com/story

In over 25 years of creative leadership in branding and marketing, Adam has discovered that the most powerful form of connection, communication, and persuasion is also the oldest—great storytelling. With rich support from neuroscientists, psychologi... Show more

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