Erik de Bos is an Agile Leader, Scrum Master, and Agile Coach with over a decade of experience helping organisations improve their effectiveness, foster employee well-being, and adapt to a complex world. He is an expert in enhancing team performance, fostering continuous learning, and aligning daily work with strategic goals.

Erik shares insights through talks and articles and has developed several tools, including "The Purpose & Roadmap Template" and "The Sprint Goal Template," and co-created "James the Evil Stakeholder," a card game designed to help teams learn how to deal with difficult stakeholders.

Erik also enjoys jogging, cooking, photography, and music, hobbies he sees as a way to express creativity and find flow.

Erik de Bos is an Agile Leader, Scrum Master, and Agile Coach with over a decade of experience helping organisations improve their effectiveness, foster employee well-being, and adapt to a complex world. He is an expert in enhancing team performance,... Show more

Visionary leader and architect of innovative business models, Mauro Rojas brings over 23 years of experience in the creative industry. For nearly two decades, he has been at the helm of Eonminu® Brands Laboratory™, an initiative dedicated to redefining brand development through regenerative creativity, experimentation, and conceptual reinvention.

As founder and president of the Association of Entrepreneurs of Ecuador, Mauro actively fosters entrepreneurial spirit and innovation, solidifying his role as a key figure in Ecuador’s business landscape. His extensive portfolio spans multiple industries, featuring successful projects across diverse sectors. Currently, Mauro focuses on the knowledge economy and digital media, fields where his work continues to create meaningful and lasting impact.

Mauro has shared his projects and ideas on international platforms, including entrepreneurship conferences, art exhibitions, creativity workshops, and specialized publications. His insights have resonated with audiences in Argentina, Bosnia and Herzegovina, China, Ecuador, the United States, Portugal, and Türkiye, highlighting his global influence.

Today, Mauro leverages his expertise as a business coach, brand strategist, executive mentor, entrepreneurship trainer, and digital artist, driving innovation and excellence. His commitment to redefining industries and creating avant-garde business solutions underscores his transformative approach.

Visionary leader and architect of innovative business models, Mauro Rojas brings over 23 years of experience in the creative industry. For nearly two decades, he has been at the helm of Eonminu® Brands Laboratory™, an initiative dedicated to redefini... Show more

Mark Miller is a seasoned Director in the software space, responsible for the implementation and management of all IT applications across an international steel processor. He has implemented Microsoft D365 F&O, Copilot, Power BI, and many other platforms during his time at Steel Warehouse. He holds BA and MBA degrees from Indiana University, and he is an adjunct professor for their business school teaching courses to executives on how to leverage IT. Outside of work, Mark can be found spending time with his wife and two wonderful children.

Mark Miller is a seasoned Director in the software space, responsible for the implementation and management of all IT applications across an international steel processor. He has implemented Microsoft D365 F&O, Copilot, Power BI, and many other platf... Show more

Terri Levine is a business strategist, speaker, and author who helps coaches, consultants, and purpose-driven leaders build businesses that create income without sacrificing their lives. Known for her straight talk and heart-led approach, Terri challenges outdated success models and shows leaders how to make clear decisions, scale sustainably, and lead with integrity. Her work proves you don’t have to burn out to build impact. She has spoken on hundreds of stages as a keynote speaker worldwide and speaks on her bestselling book titles: Coaching is For Everyone; Stop Managing Start Coaching; Sell-Without-Selling: Lessons from the Jungle for Sales Success; and her upcoming book, The Life First Business. She has been featured on the TEDx stage and on most national TV stations and newspapers. More about her at www.heartrpreneur.com. Dr. Levine has won many awards, including being named one of the world's top ten coaches and the number one female coach: https://globalgurus.org/coaching-gurus-top-30/; Corporate Excellence Award: https://www.corporatevision-news.com/winners/terri-levine/; https://speakerhub.com/speaker/terri-levine

Terri Levine is a business strategist, speaker, and author who helps coaches, consultants, and purpose-driven leaders build businesses that create income without sacrificing their lives. Known for her straight talk and heart-led approach, Terri chall... Show more

Robin Schooling is an HR leader, author of Real HR, and People + Work Strategist with advisory firm Velvet Cubicle where she helps teams and organizations turn people strategy into something real, practical, and human. She’s an accomplished HR executive, strategist, and advisor with over two decades of experience shaping people practices across a wide range of industries, including healthcare, gaming, hospitality, logistics, and professional services. She’s led people and culture work, from talent acquisition to employee relations, and has a particular love for diving into the middle where strategy and everyday work collide.

She’s co-host of the long-running Drive Thru HR podcast (on the air since 2010 and close to 1,700 episodes!), a frequent speaker to HR, Talent and business audiences around the world (3 continents thus far), and has, somehow, never stopped HR blogging. Her second book, Real Work, will be released in 2026.

Robin Schooling is an HR leader, author of Real HR, and People + Work Strategist with advisory firm Velvet Cubicle where she helps teams and organizations turn people strategy into something real, practical, and human. She’s an accomplished HR execut... Show more

Malik Mack is a powerhouse serial entrepreneur, published author, and dynamic success coach based in Los Angeles, California. Known for his infectious energy and sharp business acumen, he has helped entrepreneurs and organizations such as Chick-fil-A and the University of Maryland elevate their digital marketing and branding.

As a professional speaker, Malik ignites stages across the nation, from New York to Washington, D.C., with his captivating storytelling and actionable insights on building multiple income streams and unlocking entrepreneurial success. When Malik takes the mic, audiences are motivated, empowered, and equipped to conquer any challenge.

Malik Mack is a powerhouse serial entrepreneur, published author, and dynamic success coach based in Los Angeles, California. Known for his infectious energy and sharp business acumen, he has helped entrepreneurs and organizations such as Chick-fil-A... Show more

Rich currently serves as Chief Technology Officer at Ashley Furniture Industries, where he leads a global technology organization spanning platforms, infrastructure, data, architecture, development, and emerging technologies. In this role, he sets enterprise-wide technology vision and execution across international operations, aligning AI, data, and digital platforms with manufacturing, supply chain, transportation, warehouse, retail, and customer experience at global scale. His focus is on building resilient, scalable systems and high-performing teams that translate advanced technology into durable business advantage.

Previously, Rich served as Chief Technology Officer at El Toro, where his work contributed to multiple patented, 100% cookie-free advertising technologies, including IP Targeting and Mobile Ad ID Targeting—innovations that helped define a new category of privacy-forward, data-driven advertising.

Rich brings over 30 years of experience across a wide spectrum of technical disciplines, with deep expertise in software engineering, data platforms, distributed systems, and applied AI. He has worked in more than a dozen programming languages, across nearly all major database technologies, and in environments ranging from early-stage innovation to highly regulated, enterprise-scale ecosystems... In short: A problem solver. His years of experience with AI has transformed operations from KTLO to Automations with Agentic capabilities. He is known as a hands-on technology leader, working directly with engineers while maintaining responsibility for long-term strategy, governance, and execution.

A defining theme of Rich’s career is the intelligent connection of data, processes, and people. He has led initiatives that embed AI and machine learning into core business workflows—enabling predictive insight, automation, and adaptive systems that operate across organizational and geographic boundaries. His approach emphasizes practical, scalable AI focused on real-world outcomes.

Beyond enterprise technology, Rich has founded, operated, and advised multiple businesses across diverse industries including manufacturing, logistics, entertainment, and large-scale infrastructure operations. He has contributed to multiple patents and serves in advisory and board roles, applying systems thinking well beyond traditional software environments.

Rich is known for his energy, curiosity, and ability to translate technical complexity into real-world outcomes, combining deep technical credibility with executive leadership and a bias toward execution.

Rich currently serves as Chief Technology Officer at Ashley Furniture Industries, where he leads a global technology organization spanning platforms, infrastructure, data, architecture, development, and emerging technologies. In this role, he sets en... Show more

Britney Hester is a certified confidence coach and the founder of Becoming Of H.E.R.®, an intentional community built to support women in evolving personally and professionally through connection, clarity, and elevated experience. Over the past several years, Britney has built and scaled women-centered communities through 40+ curated events and immersive workshops, bringing together collectively hundreds of women across intimate and large-scale settings.
Her work bridges personal development with professional execution and is grounded in three core pillars: establishing a strong internal foundation through mindset and emotional intelligence; launching the next idea, business, or career pivot; and cultivating the presence required to fully embody the woman one is becoming. Through community-driven experiences held in refined spaces, Britney demonstrates how intentional community becomes a catalyst for leadership, opportunity, and belonging, helping women move with confidence, intention, and standards as they expand into their next level.

Britney Hester is a certified confidence coach and the founder of Becoming Of H.E.R.®, an intentional community built to support women in evolving personally and professionally through connection, clarity, and elevated experience. Over the past sever... Show more

Natalie Jenkins, a proud Maryland native, is dedicated to building brands—and the people behind them—with joy, amplifying impact on a global scale. As the Founder of StrateJenk, she channels her creative energy into shaping positive perceptions and strengthening brands through brand strategy, strategic communications, and life coaching.

With over eight years of experience, her work has always been rooted in the belief that when brands look, feel, and sound their best, they’re empowered to make a greater difference in the world. A graduate of Drexel University, Natalie has worked with a diverse range of clients, including large organizations, small businesses, and nonprofits. Regardless of the size or sector, her commitment to empowering brands through storytelling and execution remains steadfast. In every role, she brings a unique blend of strategic insight and heartfelt passion to help brands elevate their communications and achieve meaningful impact.

Natalie also holds a certification as a Social and Community Manager, and is also a certified life coach.

When she’s not leading the transformation of her clients’ communications, Natalie can be found exploring new cities, diving into great books, enjoying hearty laughs, and nurturing her faith and family—values that ground her in both her personal and professional life.

Natalie Jenkins, a proud Maryland native, is dedicated to building brands—and the people behind them—with joy, amplifying impact on a global scale. As the Founder of StrateJenk, she channels her creative energy into shaping positive perceptions and s... Show more

I combine hard knowledge in the areas of BI development & data presentation architecture with a proactive approach and understanding business reporting needs.

How? Because I have 12 years of experience in the area of financial controlling and economic analysis. Former leader of the team of controllers and analysts, now leader of talented Power BI developers at Clouds on Mars.

In 2025 I led my own two-month Power BI developer training, and now I enjoy sharing tricks and tips related to DAX, Power Query, data modeling - on my linkedin - practically but insightfully.

I combine hard knowledge in the areas of BI development & data presentation architecture with a proactive approach and understanding business reporting needs. How? Because I have 12 years of experience in the area of financial controlling and econ... Show more

Christina Kenney is a professional speaker, emcee, and brand strategist who brings clarity, connection, and heart to every room they enter. With a focus on brand development, storytelling, and their signature framework—Brand Therapy—Christina helps people and organizations reconnect with their story so they can communicate with confidence and purpose.

Blending creative brand development with a background in economic and community development, Christina has worked alongside entrepreneurs, small businesses, and mission-driven organizations to support visibility, alignment, and sustainable growth. Their approach reframes branding as both strategy and self-work—guiding audiences to unpack their narrative, clarify their message, and show up authentically in their work and leadership.

As an emcee, MC Inhergy, and host, Christina is known for warmth, presence, and the ability to hold space—seamlessly guiding audiences through programs, panels, and live experiences while keeping energy high and moments meaningful. Whether facilitating conversations, introducing speakers, or anchoring an event, they create flow, trust, and engagement.

On stage, Christina weaves storytelling, insight, and reflection into experiences that feel grounding, affirming, and actionable. Audiences leave feeling seen, inspired, and equipped to tell their story with intention—whether they are building a brand, leading a community, or shaping culture.

Christina Kenney is a professional speaker, emcee, and brand strategist who brings clarity, connection, and heart to every room they enter. With a focus on brand development, storytelling, and their signature framework—Brand Therapy—Christina helps p... Show more

Kharisma Johnson is a confidence, communication, and execution speaker who helps vision-driven individuals move from ideas to impact. Her flagship keynote, Where Dreams Are Too Big to Fit on Paper, is designed to inspire clarity, confidence, and momentum across audiences. With a background in communications and storytelling, she blends mindset, clarity, and practical tools—including AI as a modern support system—to help people take action before they feel fully “ready.”

Her work speaks to students, entrepreneurs, creatives, and organizations navigating growth, self-belief, and execution at every stage. Through her signature message, Where Dreams Are Too Big to Fit on Paper, Kharisma challenges audiences to think beyond limits, trust their voice, and turn bold vision into confident action.

Kharisma Johnson is a confidence, communication, and execution speaker who helps vision-driven individuals move from ideas to impact. Her flagship keynote, Where Dreams Are Too Big to Fit on Paper, is designed to inspire clarity, confidence, and mome... Show more

Nikki Porcher is a U.S. Air Force veteran, former public school teacher, and founder of Buy From A Black Woman, a national nonprofit that supports Black women business owners.

Through her work, Nikki has supported over 700 business owners, providing funding, training, and certification pathways that help them grow and hire within their communities. Her work has generated more than $6.2 million in documented economic impact and earned multiple Stevie Awards, including Woman of the Year Government or Nonprofit, Achievement in Diversity & Inclusion, Social Activist of the Year, and Event of the Year.

She is now running for Georgia Labor Commissioner to modernize the state's labor systems and ensure every worker in every county has access to opportunity, stability, and support.

Nikki Porcher is a U.S. Air Force veteran, former public school teacher, and founder of Buy From A Black Woman, a national nonprofit that supports Black women business owners. Through her work, Nikki has supported over 700 business owners, provid... Show more

Passionate about technology and Microsoft Power Platform expert.

3x MCT. This has allowed me during these last years to teach several workshops and technical trainings in the field of Power Platform both nationally and internationally.

Member of the organization team of the Power Platform Valencia community.

Currently I am specialized in project management and large customer accounts, for the implementation of enterprise solutions with Microsoft technologies in NTT Data Europe & Latam.

Passionate about technology and Microsoft Power Platform expert. 3x MCT. This has allowed me during these last years to teach several workshops and technical trainings in the field of Power Platform both nationally and internationally. Member o... Show more

I help monetized creators ($150K–$2M revenue) remove themselves as the bottleneck before momentum turns into burnout or fragile growth.
Most creators don't think of themselves as salespeople. But every brand deal, partnership negotiation, rate discussion, and "yes" or "no" decision is a sales decision. The difference between creators who scale and creators who stall isn't talent or effort—it's structure.
I've spent 15+ years building sales and revenue systems at AWS, PepsiCo, and Veritas Technologies, where growth can't depend on one person being involved in every decision. Now through Legacy Bloom, I bring that same decision discipline to creators who are earning real money but still carrying everything themselves.

I help monetized creators ($150K–$2M revenue) remove themselves as the bottleneck before momentum turns into burnout or fragile growth. Most creators don't think of themselves as salespeople. But every brand deal, partnership negotiation, rate discu... Show more

MVP 2023 Data Platform, Microsoft Certified Power BI Data Analyst, and LinkedIn Learning Instructor since 2013. I develop business intelligence projects with Power BI and Excel for companies and have been providing training in Power BI, Excel, and VBA for 13 years at business schools, official engineering and economics colleges.

MVP 2023 Data Platform, Microsoft Certified Power BI Data Analyst, and LinkedIn Learning Instructor since 2013. I develop business intelligence projects with Power BI and Excel for companies and have been providing training in Power BI, Excel, and VB... Show more

Meet Lina Gonzalez, a trailblazing force in the tech realm as the COO and visionary Founder of Inbound Den. With over two decades of invaluable experience sculpting operations, leading teams, and refining processes, Lina's journey began in the dynamic landscape of IT within the investment sector. Transitioning seamlessly into software development, she orchestrated the rise of high-caliber teams instrumental in shaping the renowned i-ready platform.

Driven by an unwavering entrepreneurial spirit, Lina embarked on her own venture, establishing a bespoke Boutique Consulting Agency tailored to startups and visionaries, delivering cutting-edge web development and inbound marketing solutions. Evolving with the industry, her company underwent a transformative rebranding, now providing fractional support to entrepreneurs, specializing in project management and operational finesse.

At her core, Lina is impassioned by the cultivation of exceptional teams, harnessing the power of automation and pioneering AI-driven efficiencies. As a beacon of mentorship, she dedicates her time to guiding aspiring tech professionals in the realms of leadership, career advancement, and the entrepreneurial landscape.

In 2013, she co-founded a community space in Dania Beach, FL for events and vegan food called Zen Mystery.

Rooted in a robust academic foundation, Lina holds a dual B.S. in Computer Science and Engineering, fortified by a Business Analytics Certificate from Harvard University. Certified as a Professional Scrum Master™ (PSM I) and Project Management Professional (PMP)®, she exemplifies mastery in her craft.

Beyond her professional accolades, Lina is an active member of various local tech cohorts, including South Florida Women in Tech, Women in Tech and Entrepreneurship, and Latinas in Tech, championing diversity and inclusion within the industry.

Meet Lina Gonzalez, a trailblazing force in the tech realm as the COO and visionary Founder of Inbound Den. With over two decades of invaluable experience sculpting operations, leading teams, and refining processes, Lina's journey began in the dynami... Show more

Jeff McWherter is a seasoned business leader and tenacious problem solver with over 26 years in the tech industry. He has a deep understanding of the business landscape with a keen ability to navigate complex challenges with creativity and agility. From local startup to Fortune 500, he has worked with a wide client range, always adapting to the unique needs and challenges of each project. He has developed a deep understanding of the trends and technologies shaping the future of business, and is constantly seeking out new ideas and insights to stay ahead of the curve. Jeff is a three time published author and avid speaker at technical conferences across the world. A Michigan State University graduate, Jeff has also been instrumental in improving the software development community in Michigan and beyond. He founded Gravity Works Design & Development during the 2009 recession, which has since grown into one of the country's leading digital agencies. Jeff has led more than a decade of consistent, managed growth and numerous creative accolades, including Addy, W3, Vega, Davey, and PACE awards.

Jeff believes strong relationships are the foundation of any successful business venture, and is committed to fostering those connections both inside and outside the office. As a father and active community member, Jeff knows success isn't just about achieving your own goals: it's about helping others reach theirs. Whether leading a project, volunteering locally, or cheering on his daughters, Jeff is always looking to make a positive impact in the world around him.

Jeff's commitment to helping others achieve their goals is a testament to his leadership, fresh perspectives, and innovative solutions. Join the conversation, and get information about speaking engagements and projects.

Jeff McWherter is a seasoned business leader and tenacious problem solver with over 26 years in the tech industry. He has a deep understanding of the business landscape with a keen ability to navigate complex challenges with creativity and agility. F... Show more

Après différentes expériences au sein de cabinets de recrutement et de conseil, je suis devenue entrepreneure en 2015 pour conseiller et accompagner les dirigeants de PME sur le développement de leurs Ressources Humaines.

Mes 17 années d'expérience m'ont amenée à un constat simple : mon métier est mal perçu, peu compris et ne fait rêver personne !

Depuis un an, j'ai souhaité mettre ma passion pour le jeu pour redorer le blason des RH. J’ai créé mon premier jeu, CoQuest, le recrutement cartes sur table. Et j'ai plein d'autres projets pour rendre les RH ludiques et accessibles !

Après différentes expériences au sein de cabinets de recrutement et de conseil, je suis devenue entrepreneure en 2015 pour conseiller et accompagner les dirigeants de PME sur le développement de leurs Ressources Humaines. Mes 17 années d'expérienc... Show more

With over 20 years of hands-on experience in programming, Pablo is a well-versed professional who has successfully transitioned into leadership roles, currently serving as an Engineering Manager in Viaplay Group. He is dedicated to fostering collaborative environments and helping individuals discover more effective ways of working together, navigating challenges such as remote team collaboration and conflict resolution. In his talks, Pablo offers a fusion of technical knowledge and leadership insights, based on years of practical experience, exploring the intersection of technology, management, and the human diversity that drives successful teams.

With over 20 years of hands-on experience in programming, Pablo is a well-versed professional who has successfully transitioned into leadership roles, currently serving as an Engineering Manager in Viaplay Group. He is dedicated to fostering collabor... Show more

Long-time Nix user, maintainer of the NixOS integration test driver, C++ book author. I like static type systems for modeling robust software.

Long-time Nix user, maintainer of the NixOS integration test driver, C++ book author. I like static type systems for modeling robust software. Show more

Saskia Ruschke holds a B.Sc. in Business Pedagogy and Musicology from Humboldt University. Starting in 2018 as an agile coach in the automotive industry, she supported agile customer projects and scaling efforts. From 2023, she worked as a consultant at it-agile, guiding teams and organizations across industries. Saskia completed a Master's degree in Consulting and Consulting Sciences (part-time), focusing on organizational change from systemic and Gestalt perspectives, and became a Certified Systemic Coach. Since 2025, she has been at Stellar Work GmbH, leading teams and transformations.

Saskia Ruschke holds a B.Sc. in Business Pedagogy and Musicology from Humboldt University. Starting in 2018 as an agile coach in the automotive industry, she supported agile customer projects and scaling efforts. From 2023, she worked as a consultant... Show more

Teresa Rush calls Cuyahoga Falls, Ohio her home and is a Technology Risk and Compliance professional with a focus on Human Capital and Culture. She is a strategist and a proud Enneagram 2 who champions people over process and tools, building environments where teams feel connected, experiment freely, learn from failure, and perform at a high level. Teresa was raised in the joyful chaos of a flea market circuit, and she weaves those real‑life stories into energizing sessions that cut through corporate jargon and celebrate the human spirit and community. Ask her what she loves most and she will say: people matter, culture is the engine, and when you build with care, the outcomes take care of themselves.

Teresa Rush calls Cuyahoga Falls, Ohio her home and is a Technology Risk and Compliance professional with a focus on Human Capital and Culture. She is a strategist and a proud Enneagram 2 who champions people over process and tools, building environm... Show more

Yulia Kosarenko is the author of the books "Business Analyst: A Profession and a Mindset" and "Foundations of Business Analytics", speaker, consultant, and corporate trainer.
As the owner of Why Change Consulting Inc., she helps her clients grow mature enterprise architecture and business analysis practices, and plan and execute digital transformation programs.
As the Professor of Business Analytics at Humber College, she encourages her students to look for ways to solve business problems using analytics.
As a business analysis mentor, she leads the BA Mindset Mentorship Circle and encourages business analysts to learn, adapt, and thrive.
Yulia is active in the business analysis, architecture, and analytics communities, publishing articles and videos, joining podcasts, and advocating for applying common sense and critical thinking in all business endeavours.

Yulia Kosarenko is the author of the books "Business Analyst: A Profession and a Mindset" and "Foundations of Business Analytics", speaker, consultant, and corporate trainer. As the owner of Why Change Consulting Inc., she helps her clients grow ma... Show more

Brooklyn Dicent is a 2026 TEDx speaker, author of Be Undeniable: How to Develop the Courage to Be Unapologetically You, and a leading voice in human performance, workplace happiness, and future-of-work innovation. With lived experience navigating repeated organizational changes and career disruption, Brooklyn transformed personal adversity into a practical framework for confidence and presence called Main Character Energy—helping individuals and organizations unlock agency, resilience, and meaningful engagement.

Brooklyn Dicent is a 2026 TEDx speaker, author of Be Undeniable: How to Develop the Courage to Be Unapologetically You, and a leading voice in human performance, workplace happiness, and future-of-work innovation. With lived experience navigating rep... Show more

Changing the world, one solution at a time!

Passionate about automation and building a business to support clients on their digitisation/optimisation journeys while working with the youth in preparation for their entry into industry.

Enjoys dabbling in software development, automation, IOT, advanced analytics, data engineering and business intelligence while currently working towards completing a PhD that focuses on automation. Currently focusing on learning how businesses are formed and how the longevity of business functions are maintained.

Competencies include a high level of computer literacy, programming in various languages with newly acquired sales and business acumen.

Changing the world, one solution at a time! Passionate about automation and building a business to support clients on their digitisation/optimisation journeys while working with the youth in preparation for their entry into industry. Enjoys da... Show more

Sammie Walker Herrera runs a public speaking coaching consultancy called Speak Y'all (yes, she's from Texas), leveraging 10+ years coaching leaders on their impromptu speaking, interviewing, and leadership skills. Her clients are senior leaders at companies like Amazon, IBM, Oracle, and Microsoft. She focuses on creating a fun, non-judgmental space for folks to hone their speaking strengths. Sammie has completed Certified ADHD Coach training through the ADD/ADHD Coach Academy and is passionate about supporting neurodivergent professionals. Sammie earned two Bachelor's degrees from Carnegie Mellon University and a Master's of Arts in Student Affairs in Higher Education from Slippery Rock University. Sammie is also a Latin dance instructor and performs improv comedy.

Sammie Walker Herrera runs a public speaking coaching consultancy called Speak Y'all (yes, she's from Texas), leveraging 10+ years coaching leaders on their impromptu speaking, interviewing, and leadership skills. Her clients are senior leaders at co... Show more

Professional Scrum Trainer for Scrum.org, Lead Product Consultant at Xebia, author of Solving for Value: A Journey of Ambition and Stupidity, podcast host of Mastering Agility that hosts high-level guests like Marty Cagan, Mike Cohn, Lyssa Adkins, Jeff Gothelf, Maarten Dalmijn, and many more. Sander has appeared on stage at events such as a keynote at ScanAgile 25, regular speaker at ScanAgile 23 and 24, Atos DREAM Conference, Agile Leadership Day, PizzAgility Atlanta, Agile Tour Montreal, Agile Tour Luxembourg, and Agile24. A regular speaker and workshop moderator at different meetups as well.

Professional Scrum Trainer for Scrum.org, Lead Product Consultant at Xebia, author of Solving for Value: A Journey of Ambition and Stupidity, podcast host of Mastering Agility that hosts high-level guests like Marty Cagan, Mike Cohn, Lyssa Adkins, Je... Show more

Why do some Customer Success Managers turn renewals into expansions and earn executive trust, while others struggle to get a seat at the table?

After 16 years working in Customer Success and Sales across global SaaS companies, I’ve learned one simple business truth: success isn’t about the product you sell, it’s about the value story you tell and the confidence to tell it.

That’s what turns good CSMs into trusted business partners, and Customer Success teams into true revenue engines.

Yet too many teams are still stuck in reactive check-ins, feature talk, and generic QBRs that don’t move the needle.

That’s where I come in.

I help Customer Success teams turn everyday conversations into revenue-driving moments, so they stop proving their worth and start driving business growth.

Through my workshops, keynotes, and coaching programs, I’ve helped thousands of CSMs build commercial confidence, speak the language of executives, and drive measurable impact.

Over the past few years, I’ve trained and spoken for companies including Microsoft, Atlassian, Ometria, Workiva, Flywire, GSMA, Productsup, Amplify Education, HealthLink Dimensions, Arbor, and iBinder, helping them transform Customer Success from a support function into a core driver of expansion and retention.

✅ 5,000+ CS professionals trained globally
✅ 70+ RevUP Academy alumni promoted into leadership
✅ Workshops delivered across EMEA, US, and APAC

Because in today’s market, being great at Customer Success isn’t enough. You have to prove business impact, influence executives, and connect customer outcomes directly to revenue.

The companies that win are the ones who train their CS teams to think and speak like revenue leaders.

⸻

Ways to work with me:
🚀 For CS Leaders & Teams: Book a workshop or keynote to train your team to sell value with confidence
🎓 For CS Professionals: Join RevUP Academy to build the commercial mindset that drives revenue
🎤 For Events & Conferences: Bring me in as a keynote speaker on the future of Customer Success

More info here: https://www.thecustomersuccesspro.com

Book a call with me: https://fantastical.app/anikazubair/team-event

Why do some Customer Success Managers turn renewals into expansions and earn executive trust, while others struggle to get a seat at the table? After 16 years working in Customer Success and Sales across global SaaS companies, I’ve learned one sim... Show more

Dr. James Davis is an experienced software developer, entrepreneur, 2-tour combat veteran, and professor. He is faculty at Louisiana State University and co-founder of a healthcare technology company. Dr. Davis has a PhD in Information Systems & Decision Science and teaches data science, project management, app development, and tech entrepreneurship. He holds the project management professional (PMP), scaled agile program consultant (SPC), scrum professional (CSP), scrum master (CSM, SSM) certifications and has made numerous presentations for the Project Management Institute (PMI) and Scrum Alliance. Dr. Davis enjoys writing code, frequently participates in hackathons, volunteers with multiple STEM initiatives, and has been recognized for his entrepreneurial endeavors (SiliconBayou100 in 2014, 2015, 2016 & Business Report’s People to Watch 2021).

Dr. James Davis is an experienced software developer, entrepreneur, 2-tour combat veteran, and professor. He is faculty at Louisiana State University and co-founder of a healthcare technology company. Dr. Davis has a PhD in Information Systems & De... Show more