Driven by courage, curiosity, and compassion, Becca "Bex" Hiller knows valued people deliver value. She helps humans reach agility potential, and her own agility shines through sharpened improv skills, a mighty pen, a hungry brain, and a passion for teaching and coaching.

Bex is currently based in Columbus, OH.

Driven by courage, curiosity, and compassion, Becca "Bex" Hiller knows valued people deliver value. She helps humans reach agility potential, and her own agility shines through sharpened improv skills, a mighty pen, a hungry brain, and a passion for ... Show more

Descubrí el mundo del Business Agility hace varios años, motivado por encontrar enfoques innovadores que permitieran mejorar la entrega de proyectos. A partir de ahí comenzó toda una aventura que me cambió la vida. Actualmente acompaño a empresas que reconocen los beneficios de agilizar sus negocios.

Descubrí el mundo del Business Agility hace varios años, motivado por encontrar enfoques innovadores que permitieran mejorar la entrega de proyectos. A partir de ahí comenzó toda una aventura que me cambió la vida. Actualmente acompaño a empresas que... Show more

Anjuan Simmons is a technologist with a successful track record of delivering technology solutions from the user interface to the database. He is an energetic and informative speaker who presents at conferences, seminars, schools, and community centers around the world on topics including Agile software development, diversity, and leadership. Anjuan has an undergraduate degree in electrical engineering from the University of Texas at Austin and an MBA from Texas A&M University.

Anjuan Simmons is a technologist with a successful track record of delivering technology solutions from the user interface to the database. He is an energetic and informative speaker who presents at conferences, seminars, schools, and community cente... Show more

I like organizations and the complex mechanisms that govern them. From business architectures to processes, from words to behaviors, I deal with business change. As an Agile Coach, I combine the Agile Manifesto principles with specific expertise and experience in medium to significant realities and transformation processes. I am pragmatic and concrete-oriented. I believe that:
- People can change; they do not oppose change but offer their vision. To be respected.
- Needs are the basis of behavior; if I want to help, I must allow them to be expressed clearly. And I must be the first to state my needs.
- Ideological battles are meaningless; it matters more to understand the problem and what can be done to solve it.

I like organizations and the complex mechanisms that govern them. From business architectures to processes, from words to behaviors, I deal with business change. As an Agile Coach, I combine the Agile Manifesto principles with specific expertise and ... Show more

Nikita Takru is a product manager for Microsoft's Azure Data team. At Microsoft, Nikita works on Power BI Copilot. She has also worked on Azure Arc-enabled Data Services which allows Azure capabilities to be extended to any infrastructure across multicloud, on-premises, and edge environments for customers.

Before joining Microsoft, Nikita graduated from the University of Southern California with a degree in Computer Science & Business. In college, she was on the board of USC Women in Computing and the LavaLab startup incubator. Besides this, Nikita founded a program called CodeUCan in 2014 to teach coding skills to elementary and middle school children. She was awarded a commendation by the San Jose, California City Council for helping provide digital literacy skills to students in the Bay Area through the CodeUCan program.

Nikita Takru is a product manager for Microsoft's Azure Data team. At Microsoft, Nikita works on Power BI Copilot. She has also worked on Azure Arc-enabled Data Services which allows Azure capabilities to be extended to any infrastructure across mult... Show more

Blythe is a product marketing executive, focused on SQL Server and database product development. She has more than two decades of success delivering multi million-dollar revenue growth through innovative marketing, product positioning, messaging, and competitive differentiation. She spends her days developing products that Data Pros use every day. She has a background in Microsoft SQL Server, PowerBI and Data Warehousing. She speaks at many conferences and events around the world, helping improve the work lives of DBAs everywhere.

Blythe is a product marketing executive, focused on SQL Server and database product development. She has more than two decades of success delivering multi million-dollar revenue growth through innovative marketing, product positioning, messaging, and... Show more

Antonio Gallego Castillo es consultor experto en transformación organizacional, con un enfoque centrado en ayudar a las empresas a adoptar una cultura AI-first desde una visión estratégica, segura y sostenible. Su trabajo se basa en potenciar el valor del tándem entre inteligencia artificial e inteligencia humana, promoviendo modelos organizativos que integran tecnología y talento de forma armónica y responsable.

Desde su rol en Paradigma Digital, acompaña a organizaciones en la definición e implementación de estrategias de adopción de IA generativa, alineadas con los objetivos de negocio y el desarrollo de las personas. Con una trayectoria que combina innovación, gestión del cambio y visión sistémica, impulsa entornos donde la IA no sustituye, sino amplifica la capacidad humana.

Antonio Gallego Castillo es consultor experto en transformación organizacional, con un enfoque centrado en ayudar a las empresas a adoptar una cultura AI-first desde una visión estratégica, segura y sostenible. Su trabajo se basa en potenciar el valo... Show more

Alex Dean is a results-driven Data Analytics and AI leader with decades of experience driving data-driven transformations for organizations worldwide. Known for building high-performing data teams and bridging the gap between business and IT, Alex has a proven track record of enabling companies to leverage data and AI for sustainable growth.

With a focus on leadership, strategy, and technology, Alex has successfully scaled data divisions, established AI practices, and achieved triple-digit growth through innovation, passion, and grit. His expertise spans building data platforms, cloud migrations, and AI applications, all underpinned by an MBA and a holistic approach to business challenges.

A regular speaker at industry events, Alex is passionate about sharing his insights on topics like AI, data mesh architectures, and modern data platforms. Fluent in English and German, he holds dual citizenship in the UK and Australia and is currently based in Switzerland.

Alex Dean is a results-driven Data Analytics and AI leader with decades of experience driving data-driven transformations for organizations worldwide. Known for building high-performing data teams and bridging the gap between business and IT, Alex ha... Show more

Nicolas, Lean addict, coauteur de "Culture Kaizen", ex Scrum Master, ex Chef de projet, ex développeur.
J'oppose l'agilité aux méthodes agiles.
Ma vision de l'agilité, c'est le Lean.

Nicolas, Lean addict, coauteur de "Culture Kaizen", ex Scrum Master, ex Chef de projet, ex développeur. J'oppose l'agilité aux méthodes agiles. Ma vision de l'agilité, c'est le Lean. Show more

Focused on practice over theory, Mark is a pragmatic modern work designer and coach. With over a decade of experience experimenting with teamwork practices at places like Boeing, Nordstrom, TD Ameritrade, and Rocket Mortgage, Mark's mission is to inject modern ways of working, a transformation mindset, and the power of expert storytelling into everything he does.

Today Mark works for Atlassian, a company focused on unleashing the potential of every team! Mark spends his days coaching both Atlassian and customer teams on new ways of working, then sharing what he's learned at events around the world!

Focused on practice over theory, Mark is a pragmatic modern work designer and coach. With over a decade of experience experimenting with teamwork practices at places like Boeing, Nordstrom, TD Ameritrade, and Rocket Mortgage, Mark's mission is to inj... Show more

Ming Johanson works with businesses across the globe from training social media to managing (with her team) complex digital strategies that deliver tangible and desirable financial returns. She is dedicated to shaping the landscape for leaders to adapt their management, sales and marketing culture to fit into the modern day world of hyper-connectivity.

Recently recognised and awarded for her ongoing contribution to the technology industries in the 2019 Women In Technology Tech [+] 20 Awards. Ming is a passionate mental health Ambassador for R U OK? Day, a co-facilitator in Startup Weekend Perth and a regular Australian Media Commentator as a Tech Evangelist on a range of topics in Mental Health, Social Media & Technology. 

Ming Johanson works with businesses across the globe from training social media to managing (with her team) complex digital strategies that deliver tangible and desirable financial returns. She is dedicated to shaping the landscape for leaders to ada... Show more

Matt has over twenty years of experience helping companies create and capture enterprise value from both an organic and inorganic perspective. Matt founded boutique consulting firm Town Square Advisors where he created the proprietary Square Management System to facilitate improved performance through optimal organizational design methods framed around a concept called Constrained Indepence. A book, The Culture of Alignment, further detailing these concepts is pending publication.

In addition to Town Square Advisors, Matt has led global inorganic growth strategy/M&A for multiple private equity-backed portfolio companies, currently as a member of the executive team for Quickbase (a B2B work management SaaS provider) owned by Vista Equity. Prior, Matt established global Corporate Development departments for Green Street Advisors (CRE data and analytics SaaS provider owned TA Associates) and International Data Group "IDG" (B2B tech-focused market intelligence SaaS owned by Blackstone). During his tenure at IDG Matt led (6) transformative M&A transactions and was recognized as a Finalist for the prestigious Thought Leader of the Year awarded by the Alliance of M&A Advisors.

Matt also worked as a middle-market-focused investment banker with Capstone Partners and Tully & Holland and focused on sell-side mandates for privately held B2B SaaS and tech-enabled businesses.

Matthew's strategy and finance experience is complemented by his decade+ executive management tenure in professional sports managing Minor League Baseball franchises, several of which set multiple sales, attendance and merchandise records. During his sports tenure, Matt was recognized as a Rising Star Award Winner as a top “40 under 40” business professional by the Colorado Springs Business Journal. And, two franchises earned recognition as the Freitas Award Winner as “Best Triple-A” & “Best Double-A” Minor League Baseball Franchise by Baseball America.

A sought-after thought leader, Matthew has been featured throughout his career as a speaker in numerous trade, industry and association conferences, events and webinars and as a guest lecturer at the University of Colorado and Metro State College. A graduate of Colgate University, Matt also holds a Master of Business Administration (MBA) and a Master of Science in Finance (MSF) from Boston College. Matt is based in greater Boston, where he lives with his family. In his spare time, Matt enjoys traveling to new restaurants, competing in long-drive golf, attending stand-up comedy shows and pursuing his passion for classic cars.

Matt has over twenty years of experience helping companies create and capture enterprise value from both an organic and inorganic perspective. Matt founded boutique consulting firm Town Square Advisors where he created the proprietary Square Manageme... Show more

Justin Bookey is a former lawyer, an award-winning marketing strategist, and global ping pong player. In his talks and workshops, he guides leaders and teams to maximize their chances for business success, through fun, interactive, and practical lessons.

Justin has learned from some of the best and brightest in several industries while working with leaders at Disney, Sony, Honda, Qualcomm, XPRIZE, and more. After practicing communications law for several years in Washington, DC, he transitioned to web content development. He’s earned Emmy nominations for feature documentaries he produced, and Telly, Viddy, and ADDY awards for digital marketing campaigns he spearheaded.

Upon moving to LA, Justin stepped up his training with Olympian and world-class table tennis coach Wei Wang. His efforts with her and other national/world champions helped him win medals at the US Open. He learned different leadership cultures while studying in India and teaching in Japan, and has played table tennis on seven continents.

He grew up in Seattle, Washington, and now lives and works in Santa Monica, California, where he also runs PongFit, a nonprofit that builds fitness and community through ping pong.

Justin Bookey is a former lawyer, an award-winning marketing strategist, and global ping pong player. In his talks and workshops, he guides leaders and teams to maximize their chances for business success, through fun, interactive, and practical less... Show more

Over 20 years of experience in the Dynamics world. Currently leading implementation projects and delivery teams at Reach, where we focus on delivering and fixing Dynamics 365 implementations.

Over 20 years of experience in the Dynamics world. Currently leading implementation projects and delivery teams at Reach, where we focus on delivering and fixing Dynamics 365 implementations. Show more

Ingrid Toppelberg es consultora en innovación, liderazgo y transformación organizacional con más de 20 años de experiencia global. Comenzó su carrera en McKinsey & Company, realizó un MBA en el prestigioso Massachusetts Institute of Technology (MIT) y desde entonces ha liderado procesos de cambio en empresas y equipos en América Latina, Europa y Medio Oriente. Actualmente asesora a organizaciones en contextos de alta complejidad, entrena líderes en todo el mundo y se desempeña como Head Coach del MIT Bootcamps. Su enfoque combina estrategia, tecnología y desarrollo humano para construir culturas resilientes e innovadoras. Es autora del libro LíderIA: Cómo liderar para que la IA no te reemplace, que será publicado próximamente.

Ingrid Toppelberg es consultora en innovación, liderazgo y transformación organizacional con más de 20 años de experiencia global. Comenzó su carrera en McKinsey & Company, realizó un MBA en el prestigioso Massachusetts Institute of Technology (MIT) ... Show more

Systems engineer specialized in technology management and software engineering.
National and international speaker on programming, Microsoft Teams, Azure DevOps, Scrum and work team management topics. General Manager of PlanupSoft S.A.S
Microsoft MVP Office Apps & Services

Systems engineer specialized in technology management and software engineering. National and international speaker on programming, Microsoft Teams, Azure DevOps, Scrum and work team management topics. General Manager of PlanupSoft S.A.S Microsoft M... Show more

When it comes to solving tough problems with Microsoft D365 Business Central (BC), Cynthia Priebe has built a reputation as a go-to resource for accounting/finance, process automation, operations, inventory control, & more. With a deep knowledge of all things BC, Cynthia enjoys Sharing the Righter Way™, of frequently more than one, to work in BC!

Selected to write exam items for the first MB-800 exam, she is also a frequent presenter, published author, Microsoft MVP, Certified Trainer & Certified Business Central Functional Consultant. Cynthia loves sharing her knowledge in ways that make the complicated understandable. As an independent consultant of Business Central for more than 10 years and a practice manager for 8 years prior to that, Cynthia has helped 100's of companies to improve their processes and their system utilization using standard functionality in BC.

When it comes to solving tough problems with Microsoft D365 Business Central (BC), Cynthia Priebe has built a reputation as a go-to resource for accounting/finance, process automation, operations, inventory control, & more. With a deep knowledge of a... Show more

Melanie Swamy-Brown is a growth marketing leader building go-to-market engines for AI and data software companies. Currently leading growth at Tessl — where the team is reimagining software development for the era of AI — she’s focused on driving adoption, pipeline, and revenue.

Melanie has built and scaled product-led and enterprise marketing motions across Seed to Series B startups, with previous roles at Conduktor, Meta, Amazon, and TripAdvisor. She thrives at the intersection of technical products and storytelling, and is passionate about helping early-stage teams find traction and scale.

Melanie Swamy-Brown is a growth marketing leader building go-to-market engines for AI and data software companies. Currently leading growth at Tessl — where the team is reimagining software development for the era of AI — she’s focused on driving ado... Show more

A lifelong resident of northern Colorado, Eryc Eyl is a speaker, coach, and consultant with more than 30 years of experience in making work more human for conglomerates, telecommunications, consumer packaged goods, nonprofit, governmental, and research organizations.

Eryc has an MA from the University of Colorado, and a BA from Vassar College, as well as accreditations and certifications in workplace culture, change management, and customer
experience.

Eryc believes in a world in which work isn’t just a four-letter word, but part of a path to greater satisfaction, fulfillment, self-actualization, and flourishing, so he helps workplaces align their culture with strategic imperatives, and individuals integrate work with a meaningful, fun, and fulfilling life. Eryc is also a storyteller, playwright, and DJ. His first book, Stop Engaging Employees: Start Making Work More Human, was published in January 2024

A lifelong resident of northern Colorado, Eryc Eyl is a speaker, coach, and consultant with more than 30 years of experience in making work more human for conglomerates, telecommunications, consumer packaged goods, nonprofit, governmental, and resear... Show more

With over 25 years of experience, Heidi Araya has built a remarkable career by seeing opportunities for process improvement where others didn't. Her unique ability to identify and implement innovative solutions has driven multimillion-dollar improvements across various organizations.
Heidi's passion for enhancing work processes led her to become a leading voice for process mapping. Her workshops and coaching sessions have inspired countless professionals to reimagine their approach to work, prompting many to seek her guidance on implementing value streams and conducting mapping in their own organizations.
Heidi recognized the transformative potential of generative AI and AI automation early on. Anticipating the profound impact these technologies would have on business processes, she took decisive action to position herself at the forefront of this revolution. She pivoted in 2023, completing a rigorous data science program at MIT and founding her own AI agency.
Today, Heidi combines her people-first approach to process improvement with cutting-edge AI tools, focusing exclusively on empowering small businesses. Her unique methodology helps these organizations automate key business processes, enabling them to compete more effectively in an increasingly AI-driven marketplace.
Heidi's expertise and forward-thinking approach have earned her a position on the board of directors at the Value Stream Management Consortium and on the Business Advisory Council for Crooms Academy, where she continues to shape the future of process efficiency & effectiveness leveraging AI.
When she's not empowering businesses with AI, Heidi enjoys raising butterflies, tackling home improvement projects, endlessly learning, and staying active.
Connect with Heidi: https://www.linkedin.com/in/heidiaraya/ & https://brightlogicgroup.com/

With over 25 years of experience, Heidi Araya has built a remarkable career by seeing opportunities for process improvement where others didn't. Her unique ability to identify and implement innovative solutions has driven multimillion-dollar improvem... Show more

Started out in Industrial IT studies, got involved in an agency and worked at one of the world's largest IT integrators where I helped build the Sitecore practice. Working with Sitecore since v6.5, 4 times Sitecore Technology MVP and currently Senior Product Manager at Sitecore itself. Previously served as Solution Architect and Global EXM Solution Architect in Sitecore. Actively supporting the Community as an MVP Coördinator. Has cooperated on well over a hundred different client solutions big and small, on-prem or in the cloud and in high security environments.

Started out in Industrial IT studies, got involved in an agency and worked at one of the world's largest IT integrators where I helped build the Sitecore practice. Working with Sitecore since v6.5, 4 times Sitecore Technology MVP and currently Senior... Show more

J’ai découvert les méthodes agiles en 2009 alors que j’étais développeuse. 15 ans plus tard, je suis toujours convaincue par ses vertus et j’ai évolué vers le coaching agile et la facilitation.

Chez Knp Labs, j'accompagne, je soutiens, je motive nos Happy Awesome Developers et nos Supers Clients.
Pour cela j'applique les principes du manifeste agile le plus possible et j'utilise les outils de l'intelligence collaborative.

J’ai découvert les méthodes agiles en 2009 alors que j’étais développeuse. 15 ans plus tard, je suis toujours convaincue par ses vertus et j’ai évolué vers le coaching agile et la facilitation. Chez Knp Labs, j'accompagne, je soutiens, je motive n... Show more

Melinda is an engineering leader and conference speaker with over 10 years experience of working with and managing teams of developers & managers and conference speaking. Since 2014, she has helped engineers, designers and product managers with their public speaking skills, through speaker coaching, workshops and talks about public speaking. She also works together with engineering leaders and engineering managers on how to build up internal employee evangelism & culture within their teams.

Melinda is an engineering leader and conference speaker with over 10 years experience of working with and managing teams of developers & managers and conference speaking. Since 2014, she has helped engineers, designers and product managers with their... Show more

Michael John “MJ” Pena is a passionate engineer and business leader who loves Data and AI. He has been working with cutting-edge technologies such as cloud computing, big data analytics, blockchain, IoT, and machine learning for over a decade and a half. He is a Microsoft MVP in Azure and an active community contributor to emerging data technologies.

He works as the Data and AI Director at Playtime Solutions, an Australian tech consulting company. He uses technology to create new solutions like data warehouses, real-time analytics, and reports. In his previous life, he held many positions, such as CTO, Solutions Architect, and Technical Lead.

MJ is an entrepreneur who co-founded and raised funding for a venture in Cryptocurrency and mobile development. He is adept at stakeholder management, team leadership, and business operations. MJ is a balanced individual who enjoys outdoor activities with his family, such as biking and running. He is always eager to learn new things and share his knowledge with others.

Michael John “MJ” Pena is a passionate engineer and business leader who loves Data and AI. He has been working with cutting-edge technologies such as cloud computing, big data analytics, blockchain, IoT, and machine learning for over a decade and a h... Show more

Evelien Acun-Roos is an experienced Knowledge Sharer at Xebia and a Professional Scrum Trainer at Scrum.org. She has a profound knowledge of Agile and Scrum and knows how to transfer that to (Scrum) Teams, their surrounding environment, and their management.

She has helped many organizations become more Agile (Unilever, ING, Rabobank, Vrije Universiteit Amsterdam, APG, Philips, VodafoneZiggo a.o.).

Evelien loves to give training. Since she is a certified trainer for Training From the Back of the Room, her training courses are filled with brain-based learning activities.
At Agile conferences, she shares knowledge about Scrum Values, Liberating Structures, Brain Science, Situational Leadership, Happy Chemicals, building Trust and Happiness, and other ways to Boost your Scrum.

Evelien Acun-Roos is an experienced Knowledge Sharer at Xebia and a Professional Scrum Trainer at Scrum.org. She has a profound knowledge of Agile and Scrum and knows how to transfer that to (Scrum) Teams, their surrounding environment, and their man... Show more

Patrick is a passionate consultant with broad knowledge of infrastructure and security aspects of IT. As a Cloud Architect and Specialist, he helps customers by designing, implementing, and assessing cloud architectures and solutions in alignment with his customers’ business and IT objectives. Throughout the past 16 years, Patrick has accumulated a broad experience in Infrastructure, Security, and Consulting, mainly at companies that relied heavily on Microsoft technology.

He applies state-of-the-art technologies and concepts, including the cloud and DevOps, to help his customers create business value. His approach is one of honesty and building relationships, which always makes him a trusted advisor for his stakeholders. Patrick has a clear and analytical mindset and is a consultant with excellent communication and presentation skills.

Patrick is a passionate consultant with broad knowledge of infrastructure and security aspects of IT. As a Cloud Architect and Specialist, he helps customers by designing, implementing, and assessing cloud architectures and solutions in alignment wit... Show more

I am Group Product Manager at Deel, a fast-growing HR technology company specializing in payroll for businesses with global teams. I manage 8 dynamic product teams and oversee the product strategy and development of Deel's Payroll product. Under my leadership, these teams have been integral in processing 1.9 million payslips and handling a staggering $9 billion in payouts in 2023 alone.

With over 10 years of product management experience, I have a proven track record of delivering successful products from conception to launch. Prior to Deel, I served as a Head of Product and Marketing at Blazing Boost, where I led the whole Product and Web Marketing department.

Throughout my career, I have demonstrated strengths in areas like product vision, user research, prototyping, experimentation and stakeholder management. I am skilled at quickly validating ideas through MVPs and data analysis. I also have significant experience with agile methodologies.

I am Group Product Manager at Deel, a fast-growing HR technology company specializing in payroll for businesses with global teams. I manage 8 dynamic product teams and oversee the product strategy and development of Deel's Payroll product. Under my l... Show more

Marcin Zajkowski's journey with Umbraco (.NET, Open Source) began back in 2008 while he was doing an internship in Microsoft. Today he works with the leading UK/Worldwide Umbraco Gold Partner - Novicell - as Senior Solution Architect and Country Manager in Poland. Marcin is also responsible for organizing Umbraco PL Festival as well as the Poland Umbraco Meetup group + together with his colleague Callum Whyte, he is hosting umbraCoffee LIVE on YouTube, where they're chatting about what happened in the community / Umbraco in each following week.

Besides Umbraco, Marcin is also a co-owner and CTO/CKO in a programming school for children - WOW School - where he is also teaching young minds how to code (Umbraco included! ;)).

Marcin Zajkowski's journey with Umbraco (.NET, Open Source) began back in 2008 while he was doing an internship in Microsoft. Today he works with the leading UK/Worldwide Umbraco Gold Partner - Novicell - as Senior Solution Architect and Country Mana... Show more

I help corporations, start-ups, and professionals build new ventures, minimizing their risk and maximizing their return on investment, effectiveness, and fun. Sometimes, those ventures are my own.

In 2003, I discovered new agile approaches to software development and, as a young entrepreneur, decided to give them a try. I later introduced agile practices at eBay Italia, Siemens, and FAO. However, by 2011, I realized that the real problem often lies in organizational governance and the agreements we negotiate. This insight led me to join the board of the European Organisation Design Forum (EODF).

I’ve authored several books: Pro PHP Refactoring, a chapter on TDD in PHP Best Practices, and Extreme Contracts (2017), focused on contracts and negotiation in knowledge work. I also contributed to a few books by Jurgen Appelo.

I’m one of the founders of the ALE (Agile Lean Europe) network, PHP User Group Roma, and Arduino User Group Roma.

I hold a sailing license for my love of the sea, a glider pilot license for my love of the sky, and I’m a certified LEGO® Serious Play® facilitator.

I help corporations, start-ups, and professionals build new ventures, minimizing their risk and maximizing their return on investment, effectiveness, and fun. Sometimes, those ventures are my own. In 2003, I discovered new agile approaches to soft... Show more

Tracy Evans is a Partner at Open Strategy Partners, where she uses her deep background in marketing and business to give organizations the strategic tools to communicate the value of what they do to the people who need to hear it. Tracy has an MBA from the Mannheim Business School and more than 12 years of strategic marketing, technology, and management experience, helping organizations connect their value propositions to their target audiences.

Tracy Evans is a Partner at Open Strategy Partners, where she uses her deep background in marketing and business to give organizations the strategic tools to communicate the value of what they do to the people who need to hear it. Tracy has an MBA fr... Show more