For over 25 years, Nicolas Georgeault has been shaping ecosystems where human intelligence and AI work hand in hand. A Microsoft MVP (16 years) and Microsoft Certified Trainer (8 years), he supports organizations in capitalizing on their collective intelligence: information architectures, knowledge networks, and now Copilot and Power Platform agents serving business lines.
At AFI/Edgenda, he designs concrete adoption paths (no-code, low-code, pro-code), combining Microsoft 365, Copilot, Copilot Studio, Viva, Power Apps/Automate/BI and governance best practices (security, compliance, RAI). A speaker in Canada, Europe, and the United States, and co-facilitator of communities (GUM365 / M365 Community Days Montreal, Microsoft Global Community Initiative – Canada), he enjoys transforming meetings and conversations into actionable knowledge thanks to Viva and generative AI. Its hallmark: measurable results, agent-first approaches supervised by humans, and ultra-practical teaching methods that take the drama out of AI to deliver quickly — without sacrificing quality or governance.

For over 25 years, Nicolas Georgeault has been shaping ecosystems where human intelligence and AI work hand in hand. A Microsoft MVP (16 years) and Microsoft Certified Trainer (8 years), he supports organizations in capitalizing on their collective i... Show more

Kristyna Ferris is a solution architect at P3 Adaptive. Her experience includes implementing and managing enterprise-level Power BI instance, training teams on reporting best practices, and building templates for scalable analytics. Passionate about participating and growing the data community, she enjoys co-writing on Data on Wheels (dataonwheels.com) and speaking at various events. She also a co-organizer for Lexington Data Technology Group.

Kristyna Ferris is a solution architect at P3 Adaptive. Her experience includes implementing and managing enterprise-level Power BI instance, training teams on reporting best practices, and building templates for scalable analytics. Passionate about ... Show more

Clemens Vasters is Lead Architect in Microsoft’s Azure Messaging team that builds and operates a fleet of hyper-scale messaging services, including Event Grid, Service Bus, Event Hubs, Stream Analytics and Microsoft Fabric Eventstreams. Clemens represents Microsoft in messaging standardisation in OASIS (AMQP, MQTT) and CNCF (CloudEvents, xRegistry) and writes too much code for being an "Architect". He looks back at nearly 30 years in professional software development and has seen the same fashion come and go a few times.

Clemens Vasters is Lead Architect in Microsoft’s Azure Messaging team that builds and operates a fleet of hyper-scale messaging services, including Event Grid, Service Bus, Event Hubs, Stream Analytics and Microsoft Fabric Eventstreams. Clemens repre... Show more

Gabi Münster (she / her) started working with SQL Server technologies in 2005 during her time as Web Application developer. After 11 years as BI consultant / Data architect and being awarded Data Platform MVP since 2018, she joined Microsoft in March 2022 as part of the Azure Data Customer Advisory Team and works as a Principal Program Manager covering Fabric.
She speaks at regional chapter meetings, national and international conferences. Since 2016 she also supports a regional chapter as co-lead.
Apart from BI topics she also supports Diversity topics.

Gabi Münster (she / her) started working with SQL Server technologies in 2005 during her time as Web Application developer. After 11 years as BI consultant / Data architect and being awarded Data Platform MVP since 2018, she joined Microsoft in March... Show more

Hanno Embregts is a Java Developer with a passion for learning, teaching and making music.

In his day-to-day job as a Teacher / Technology Advocate at Info Support, Hanno prefers work that is fast-paced and versatile. This is why he juggles Java development, software architecture, public speaking, leading Info Support’s Speaker Community and teaching courses at Info Support’s Knowledge Centre.

Hanno is a Java Champion, an Oracle ACE Pro and one of the leaders of the NLJUG (the Dutch Java User Group). Outside of work Hanno likes making music with his friends. He plays the flute, the guitar and he likes to sing.

Software conferences are Hanno’s favourite thing in the world, because they allow him to do the three things he loves most at the same time: learning new things, teaching others about stuff he discovered and yes: even making music from time to time!

Hanno Embregts is a Java Developer with a passion for learning, teaching and making music. In his day-to-day job as a Teacher / Technology Advocate at Info Support, Hanno prefers work that is fast-paced and versatile. This is why he juggles Java d... Show more

Sylvia is a Google Developer Expert for Flutter/Dart. Her preferred professional role includes some IT management but also enough hands-on development work to keep her dev skills sharp. Her main interest lies in exploring new technologies in the space of mobile apps and web technologies. She is currently playing with Flutter, Firebase, and some ML for Android but might change focus as new technologies pop up. 
Sylvia divides her time between South Africa and Germany. She is a Women Techmaker (WTM) Ambassador and an active member of the GDG Cape Town chapter. She is a frequent speaker at GDG events and aims to support the developer community through mentoring and events.

Sylvia is a Google Developer Expert for Flutter/Dart. Her preferred professional role includes some IT management but also enough hands-on development work to keep her dev skills sharp. Her main interest lies in exploring new technologies in the spac... Show more

Hey I am Matthias and I work for some time now already in Tech. I use Kotlin Multiplatform before it was Multiplatform and build mostly things for Android. I co-organize some staff in Berlin like the KUG Berlin, Berlindroid, XTC Berlin and more. And of course I study as most currently the pearls of AI.

Hey I am Matthias and I work for some time now already in Tech. I use Kotlin Multiplatform before it was Multiplatform and build mostly things for Android. I co-organize some staff in Berlin like the KUG Berlin, Berlindroid, XTC Berlin and more. And ... Show more

Haniel Croitoru is an accomplished Enterprise Architect at Protiviti and Microsoft MVP with over 20 years of experience in Microsoft 365. Since 2003, Haniel has been dedicated to delivering solutions that meet both short-term and long-term business goals using Microsoft 365 workloads, such as Power Platform, SharePoint, Teams, and more. As a leader in the global Protiviti Power Platform practice, Haniel created a Center of Excellence that nurtures an internal team of architects and developers, serving a global clientele across various sectors.

Haniel's commitment to knowledge sharing and community contribution is evident through his active participation in conferences and networking events, where he shares his expertise in modern workplace transformation and optimizing business processes using the Power Platform, coupled with insights into artificial intelligence applications. He has recently made a significant contribution with the publication of "Agile Office 365," a book that explores the application of agile project management methodologies to Office 365 implementations.

In the early stages of his career, Haniel was instrumental in the medical imaging field, notably as a core team member in the orthopedic software division at Merge Healthcare (now part of IBM). During this time, he published four patents and numerous scholarly articles, showcasing a strong foundation in innovation and industry expertise. Haniel holds a Master of Science in Computer Science with a specialty in Computer-Assisted Orthopedic Surgery from Queen’s University and a Master’s Certificate in Project Management from the York Schulich School of Business.

Haniel Croitoru is an accomplished Enterprise Architect at Protiviti and Microsoft MVP with over 20 years of experience in Microsoft 365. Since 2003, Haniel has been dedicated to delivering solutions that meet both short-term and long-term business g... Show more

Lee is a SQL Server Database Administrator who got his start with SQL Server back in 2009. Back in the day, he earned an MCTS certification on SQL Server 2008. That was followed up in 2020 with the AZ-900 Azure Fundamentals and DP-900 Microsoft Azure Data Fundamentals certifications. He has officially been a DBA since 2014. Lee has worked for small companies under 100 people to large enterprises of thousands of employees and used databases of all sizes.

He has presented at SQL Server Meetups, New Stars of Data, SQL Saturdays, was an online speaker for the RedGate PASS Data Community Summit 2022, and spoke at Saint Louis DevUp in 2024 and 2025.

Lee blogs at LeeMarkum.com and he loves finding and experimenting with new features in SQL Server. High availability and disaster recovery as well as performance monitoring and troubleshooting are of special interest to Lee.

Lee is a SQL Server Database Administrator who got his start with SQL Server back in 2009. Back in the day, he earned an MCTS certification on SQL Server 2008. That was followed up in 2020 with the AZ-900 Azure Fundamentals and DP-900 Microsoft Azure... Show more

I am the Application Modernization Practice Lead at Protiviti, with over 22 years of experience helping organizations enhance productivity, improve efficiency, and optimize CRM systems. My extensive background in delivering programs and architecture has allowed me to work successfully with multiple clients.

In 2022, I was promoted to Associate Director after serving as a Senior Manager, marking two promotions within the last six years.

I effectively engage with all organizational levels to drive success. Early in my career, I contributed to the growth of an emerging company's IT department, leading a team of developers and designing innovative solutions. This unique professional experience continues to inform my work today.

RECENT ACCOMPLISHMENTS:
* Led the development of industry-focused solutions as the program manager.
* Hired, developed, and mentored eight technical engineering resources, successfully placing them on various projects.
* As an engagement manager, contributed to securing large enterprise sales deals and agreement renewals, resulting in multi-million-dollar contracts with several prominent industry accounts.

SPECIALITIES:
Engagement Manager, Solution Delivery, Program Management, Architect in Dynamics 365 CE, Azure Cloud, DevOps, Power Platform, and Domain Expertise.

I am the Application Modernization Practice Lead at Protiviti, with over 22 years of experience helping organizations enhance productivity, improve efficiency, and optimize CRM systems. My extensive background in delivering programs and architecture ... Show more

Thomas holds a degree in Business Economics, but has been a data explorer and a developer at heart ever since the days of dBase and Turbo Pascal. He touched his first SQL Server at V6.5, used covering indexes before they became a feature and joined the PASS community in 2006.

Thomas has been developing in Navision/Dynamics/Business Central systems for quite some time (since 2001, one year before MS acquired Navision), got his hands on R in 2014 (the year before MS bought Revolution Analytics), on the Power Platform from 2020 and the Arduino world from 2024 on. He has worked for ISVs as well as end-user companies, as a developer, consultant, accidental data engineer and he enjoys travelling around Europe speaking at data/dev events.

Thomas holds a degree in Business Economics, but has been a data explorer and a developer at heart ever since the days of dBase and Turbo Pascal. He touched his first SQL Server at V6.5, used covering indexes before they became a feature and joined t... Show more

Robb is a 28-year veteran of the Navision, NAV, and BC world.
He is a Microsoft MVP, an MCT, MCP, and a nonpracticing CPA.
He has spoken at Convergence, Directions NA, Directions EMEA, Days of Knowledge, and multiple User Group Conferences.

Robb is a 28-year veteran of the Navision, NAV, and BC world. He is a Microsoft MVP, an MCT, MCP, and a nonpracticing CPA. He has spoken at Convergence, Directions NA, Directions EMEA, Days of Knowledge, and multiple User Group Conferences. Show more

Joy Apple is a Microsoft MVP and Director of Partner and Customer Success at Orchestry.
As a seasoned information technologist, Joy strives to ensure technology is implemented with a purpose-driven, “human-first” approach. Teaching is one of her passions, and Joy finds personal and professional fulfillment volunteering in the Microsoft Community, speaking and educating others on best practices for success with Microsoft 365.
During her time as a SharePoint/Microsoft 365 consultant and trainer Joy has had the opportunity to work across industries, including government and our armed services.
When Joy isn’t working with the Orchestry team or speaking or writing as the “Joy of SharePoint,” she can probably be found at a music venue or the newest fun spot in Tulsa, Oklahoma.

Joy Apple is a Microsoft MVP and Director of Partner and Customer Success at Orchestry. As a seasoned information technologist, Joy strives to ensure technology is implemented with a purpose-driven, “human-first” approach. Teaching is one of her pa... Show more

Bradley Schacht is a Principal Program Manager on the Microsoft Fabric product team based in Jacksonville, FL. Bradley is a former consultant, trainer, and has authored 5 SQL Server and Power BI books, most recently the Microsoft Power BI Quick Start Guide. As a member of the Microsoft Fabric product team, Bradley works directly with customers to solve some of their most complex data problems and helps shape the future of Microsoft Fabric. Bradley gives back to the community through speaking at events such as the PASS Summit, SQL Saturdays, Code Camps, and user groups across the country including locally at the Jacksonville SQL Server User Group (JSSUG). He is a contributor on SQLServerCentral.com and blogs on his personal site, BradleySchacht.com.

Bradley Schacht is a Principal Program Manager on the Microsoft Fabric product team based in Jacksonville, FL. Bradley is a former consultant, trainer, and has authored 5 SQL Server and Power BI books, most recently the Microsoft Power BI Quick Start... Show more

Becky is the owner of Savvy Technical Solutions, a consulting company based in the St. Louis area. She helps her clients build custom solutions on the Microsoft platform of products including Microsoft 365 and the Power Platform. She's a 17-time SharePoint MVP, Microsoft Certified Trainer, and has authored numerous on-demand courses as well as Microsoft exams. Becky is married with 3 children in elementary, middle and high school. Her primary hobby is taking kids to and from after-school activities.

Becky is the owner of Savvy Technical Solutions, a consulting company based in the St. Louis area. She helps her clients build custom solutions on the Microsoft platform of products including Microsoft 365 and the Power Platform. She's a 17-time Shar... Show more

Hi, I’m Kathrin Borchert, a Microsoft Data Platform MVP specializing in Power BI and Fabric—the only woman in Germany with this title. With over 9 years of experience in Power BI, I’ve worked with both small businesses and enterprise customers, helping them transform data into actionable insights. As Managing Partner at YoDaBI, I support organizations in leveraging Power BI and Microsoft Fabric to drive data-driven decisions. I’m passionate about sharing knowledge, which is why I organize the Female Fabricator User Group MeetUps as well as write on my blog YoDaBI.com, and engage with the community on LinkedIN and YouTube.

Hi, I’m Kathrin Borchert, a Microsoft Data Platform MVP specializing in Power BI and Fabric—the only woman in Germany with this title. With over 9 years of experience in Power BI, I’ve worked with both small businesses and enterprise customers, help... Show more

Hi, I’m Elena Drakulevska, a Principal Product Manager at Microsoft working on Power BI Core Visuals, where I help shape the future of reporting and data visualization.

I’m also an international speaker, Microsoft MVP alumna, and founder of MoonStory, a platform focused on UX Design and Data Visualization. Through conferences, mentoring, blogging, and community initiatives, I share my mission of making technology more human, empowering, and joyful. ✨

Hi, I’m Elena Drakulevska, a Principal Product Manager at Microsoft working on Power BI Core Visuals, where I help shape the future of reporting and data visualization. I’m also an international speaker, Microsoft MVP alumna, and founder of MoonSt... Show more

Sander Molenkamp is a principal cloud architect and Microsoft Azure MVP with over 25 years of professional experience. He works for Info Support (http://www.infosupport.com) designing and developing customer solutions using cloud native architectures.
Sander is also an accomplished speaker, having shared his insights and expertise at numerous international conferences. He is passionate about technology and freely shares his knowledge through the dotnetFlix YouTube channel (www.youtube.com/dotnetflix).
Furthermore, Sander actively contributes to the organization of multiple free community events, including the Dutch Azure Meetup, Azure Fest, and Bitbash.
In his free time, Sander enjoys traveling, is (still) learning to play the ukelele, and tinkers with technology and LEGO. He has also defeated the sword master of Mêlée Island™️.

Sander Molenkamp is a principal cloud architect and Microsoft Azure MVP with over 25 years of professional experience. He works for Info Support (http://www.infosupport.com) designing and developing customer solutions using cloud native architectures... Show more

Gilles Pommier is a senior SharePoint Consultant and Office 365 MVP. During the last 15 years, he has helped numerous companies in their implementation for SharePoint architecture and development. Since 2005, he has also participated in several events such as SharePoint Saturday, SQL Saturday, Microsoft TechEd U.S., TechEd Australia, TechEd EMEA TechEd Dubai TechDays France as a speaker on Office 365, SharePoint, .Net and VSTO technologies.

Gilles Pommier is a senior SharePoint Consultant and Office 365 MVP. During the last 15 years, he has helped numerous companies in their implementation for SharePoint architecture and development. Since 2005, he has also participated in several even... Show more

As a Microsoft MVP and Principal AI Architect, I lead a transformative wave, evangelizing AI agents and Low-Code solutions to help organizations achieve high-value business transformation. With over 20 years of experience in this role, I have successfully designed and implemented integrated enterprise solutions that leverage AI Factory, AI/Copilot, Power Platform, Dataverse, Microsoft 365, SharePoint, and Azure technologies.

My passion is to support business visionaries in achieving significant and sustainable results by applying my expertise in Artificial Intelligence, Adoption and Change Management, Enterprise Architecture, Cloud Services, and Low-Code Solutions. I also enjoy giving back to the community as an organizer of the Global AI St. Louis Chapter. I hold multiple awards/certifications, including Microsoft MVP and Microsoft Certified Trainer (MCT). CPMAI (Cognitive Project Management for AI), Project Management Professional (PMP), Advanced Project Management, Microsoft Certified Professional.

As a Microsoft MVP and Principal AI Architect, I lead a transformative wave, evangelizing AI agents and Low-Code solutions to help organizations achieve high-value business transformation. With over 20 years of experience in this role, I have success... Show more

I started programming in VB when I was 6 taking advantage of my father’s strong passion for computer science. I’ve always dreamt to be an engineer and I’ve worn different “hats”: data scientist, data analyst, web developer, sysadmin… This gave me the opportunity to gain experience in the design and dev of solutions from scratch. During the day I’m an Enterprise Architect, while I love writing at night when I get a hot cup of tea!

I started programming in VB when I was 6 taking advantage of my father’s strong passion for computer science. I’ve always dreamt to be an engineer and I’ve worn different “hats”: data scientist, data analyst, web developer, sysadmin… This gave me the... Show more

Michael Megel is a Microsoft MVP (AI Foundry & Power Apps) and Data Platform Architect specializing in Databricks on AWS and Microsoft Fabric.

With extensive experience across Azure, AWS, Generative AI, Power Platform, and intelligent automation, he connects enterprise data platforms with low-code and AI-driven solutions that deliver measurable business value.

Michael is an active speaker and community contributor who strongly believes in Never Stop Learning.

Michael Megel is a Microsoft MVP (AI Foundry & Power Apps) and Data Platform Architect specializing in Databricks on AWS and Microsoft Fabric. With extensive experience across Azure, AWS, Generative AI, Power Platform, and intelligent automation, ... Show more

Poornima is a .Net developer with over 10 years of experience in .Net. She is passionate about learning new technologies and keeping herself up-to-date with the latest developments in technology. Outside her work, Poornima enjoys music and is undergoing training in Indian Classical music. Based in Langley, UK she mothers a little girl and spends her spare time reading, cooking and watching movies.

Poornima is a .Net developer with over 10 years of experience in .Net. She is passionate about learning new technologies and keeping herself up-to-date with the latest developments in technology. Outside her work, Poornima enjoys music and is undergo... Show more

I like lots of stuff 👉 Power Platform 💘 Dynamics 365 🚀 Azure 🧙‍♂️

Microsoft MVP ✍ blogs at https://nckr.de 🚀 Founded https://dhino.io

I worked for over 15 years with Microsoft Biz Apps as a solution architect / developer, starting with Business Central, nowadays loving the Power Platform & Azure

Building repeatable software has always been my passion and I'm continuing to talk about the best ways to do that 🙂

I like lots of stuff 👉 Power Platform 💘 Dynamics 365 🚀 Azure 🧙‍♂️ Microsoft MVP ✍ blogs at https://nckr.de 🚀 Founded https://dhino.io I worked for over 15 years with Microsoft Biz Apps as a solution architect / developer, starting with Bus... Show more

Maurizio is a CTO, Solution Architect, and AWS Hero based in Basilicata, Italy. With a technical core rooted in Java, Python, and Django, he blends deep architectural expertise with a decade of experience in Project Management and community leadership.

As the founder of the AWS User Group Basilicata and co-founder of 'Come To Code'—the largest IT conference in Southern Italy—Maurizio is a driving force in the Italian tech ecosystem. He also leads GDG Basilicata and the PLUG (Pignola Linux User Group), where he has spent over 10 years promoting Open Source culture and digital literacy.

Maurizio’s mission is to prove that innovation knows no boundaries. Whether speaking at international stages or hosting local meetups, he focuses on bridging the gap between high-level cloud innovation and regional territories. He believes that real progress happens through human connection and is dedicated to fostering inclusive spaces where tech hubs can thrive anywhere—from major cities to small mountain villages.

Maurizio is a CTO, Solution Architect, and AWS Hero based in Basilicata, Italy. With a technical core rooted in Java, Python, and Django, he blends deep architectural expertise with a decade of experience in Project Management and community leadershi... Show more

Jon Jarvis is a Microsoft MVP and Endpoint Management Specialist at Advania UK, specialising in Microsoft Intune and Windows 365. His work centres on the security side of modern endpoint management, with a particular focus on Microsoft Defender and Intune integration, Intune Premium features, and the design and operation of Cloud PCs.

An active member of the global Microsoft community, Jon is a regular speaker at events across the UK, Europe, and the US, including Workplace Ninjas, Experts Live, MEM Summit, and M365Conf. He shares practical, real-world guidance through his community presence at CloudEndpoint.ai, where he writes about getting the most out of Intune, Windows 365, and Defender in production environments.

Jon is passionate about cutting through the noise and giving IT professionals content they can actually use. When he's not working with endpoints, he coaches youth football, runs a Brazilian jiu-jitsu club in Kent, and follows Arsenal.

Jon Jarvis is a Microsoft MVP and Endpoint Management Specialist at Advania UK, specialising in Microsoft Intune and Windows 365. His work centres on the security side of modern endpoint management, with a particular focus on Microsoft Defender and I... Show more

Ahmed Hamdan is the Unit Head for Agentic Cross-Platform Engineering (ACE) at MaibornWolff GmbH, where he leads and grows the team, shapes the company's cross-platform engineering capability, and drives excellence across delivery, people development, and market positioning.

Specialized in Flutter, the unit's flagship and deepest expertise, since 2017, Ahmed combines hands-on technical expertise with leadership, helping teams build scalable products across mobile, web, desktop, embedded, and emerging platforms. He is building a team that goes beyond using AI tools occasionally: engineers who design, guide, and verify agent-assisted delivery across the full engineering lifecycle, as agentic engineering becomes the way cross-platform teams build.

Beyond his work at MaibornWolff, Ahmed is an international tech speaker and community organizer. As one of the leaders of Flutter Valencia and GDG Valencia, he actively supports developer communities and helps create spaces for knowledge-sharing, collaboration, and growth.

Ahmed Hamdan is the Unit Head for Agentic Cross-Platform Engineering (ACE) at MaibornWolff GmbH, where he leads and grows the team, shapes the company's cross-platform engineering capability, and drives excellence across delivery, people development,... Show more

Massimo Bonanni is a Senior Technical Trainer, international speaker, and community leader passionate about Azure and developer technologies. A six-time Microsoft MVP in Windows and Developer Tools, as well as an Intel Black Belt and Software Innovator, he has delivered more than 200 technical sessions over the last decade. He loves turning complex topics into clear, practical, and engaging learning experiences — ideally with demos, real-world examples, and at least one nerdy joke. When he is off stage, you will likely find him reading or building LEGO sets.

Massimo Bonanni is a Senior Technical Trainer, international speaker, and community leader passionate about Azure and developer technologies. A six-time Microsoft MVP in Windows and Developer Tools, as well as an Intel Black Belt and Software Innovat... Show more

Pragati Jain is the Founder and Principal Consultant at Datavibe Solutions Ltd, where she leads end-to-end Microsoft Fabric implementations for global organizations. As a Microsoft Data Platform MVP and MCT, Pragati specializes in bridging the gap between intricate technical engineering and executive data strategy.

At Datavibe, she architects migrations from legacy Power BI environments to modern Fabric ecosystems, leveraging the full analytics stack- including Lakehouse, Data Engineering, and Real-Time Analytics. Her work is defined by a commitment to high-impact storytelling and technical excellence in PySpark, SQL, and advanced Fabric & Power BI development.

A recognized Superuser in the Microsoft Fabric Community, Pragati has spoken at over 80 global events, including the Microsoft Fabric Community Conference, PASS Data Summit, and SQLBits. Awarded the Sessionize Most Active Speaker badge four years running (2022–2025), she is a dedicated advocate for women in tech and mentors the next generation of data professionals.
Beyond data, Pragati is a trained Indian classical singer, painter, and hiking enthusiast.

📌 MVP Profile: https://mvp.microsoft.com/en-us/PublicProfile/5004163
🌐 Consulting: https://datavibe.co.uk

Pragati Jain is the Founder and Principal Consultant at Datavibe Solutions Ltd, where she leads end-to-end Microsoft Fabric implementations for global organizations. As a Microsoft Data Platform MVP and MCT, Pragati specializes in bridging the gap be... Show more

I am Sr Technical Leader in Cisco Customer Experience for Collaboration Technology.
Currently focused on Gen AI-based innovation and its impact on the customer experience within Cisco Org.

I have been a speaker in Cisco Live and have patent and research papers related to AI

I am Sr Technical Leader in Cisco Customer Experience for Collaboration Technology. Currently focused on Gen AI-based innovation and its impact on the customer experience within Cisco Org. I have been a speaker in Cisco Live and have patent and... Show more