Alex Dean is a results-driven Data Analytics and AI leader with decades of experience driving data-driven transformations for organizations worldwide. Known for building high-performing data teams and bridging the gap between business and IT, Alex has a proven track record of enabling companies to leverage data and AI for sustainable growth.

With a focus on leadership, strategy, and technology, Alex has successfully scaled data divisions, established AI practices, and achieved triple-digit growth through innovation, passion, and grit. His expertise spans building data platforms, cloud migrations, and AI applications, all underpinned by an MBA and a holistic approach to business challenges.

A regular speaker at industry events, Alex is passionate about sharing his insights on topics like AI, data mesh architectures, and modern data platforms. Fluent in English and German, he holds dual citizenship in the UK and Australia and is currently based in Switzerland.

Alex Dean is a results-driven Data Analytics and AI leader with decades of experience driving data-driven transformations for organizations worldwide. Known for building high-performing data teams and bridging the gap between business and IT, Alex ha... Show more

With her CPA firm The Dancing Accountant, Nancy has been on a lifelong mission to support small businesses and their communities – as well as educate the professionals who serve them. Known for her fun, personal and direct style, it’s no surprise she insists that the future of accounting is built on relationships.

She also runs the 'Ask a CPA' community: a non-judgmental, safe space for bookkeepers who want to learn more about preparing tax-ready books, collaborating with CPAs, booking complex accounting transactions, and breaking into advisory services.

Named one of the Top 10 ProAdvisors by Insightful Accountant, as well as one of Ignition’s Top 50 Women in Accounting, she writes an award-winning blog with insights and resources for business-owners and accounting professionals, and is an engaging speaker… and 60’s go-go dancer!

With her CPA firm The Dancing Accountant, Nancy has been on a lifelong mission to support small businesses and their communities – as well as educate the professionals who serve them. Known for her fun, personal and direct style, it’s no surprise she... Show more

Started out in Industrial IT studies, got involved in an agency and worked at one of the world's largest IT integrators where I helped build the Sitecore practice. Working with Sitecore since v6.5, 4 times Sitecore Technology MVP and currently Senior Product Manager at Sitecore itself. Previously served as Solution Architect and Global EXM Solution Architect in Sitecore. Actively supporting the Community as an MVP Coördinator. Has cooperated on well over a hundred different client solutions big and small, on-prem or in the cloud and in high security environments.

Started out in Industrial IT studies, got involved in an agency and worked at one of the world's largest IT integrators where I helped build the Sitecore practice. Working with Sitecore since v6.5, 4 times Sitecore Technology MVP and currently Senior... Show more

A thought leader with over 20 years of experience and expertise. As a visionary and accomplished forerunner, Meade consistently drives innovation, scales organisations, and has held pivotal roles in various high-growth startups to Fortune 500 companies. His passion for fostering a culture of excellence, collaboration, and continuous learning has not only resulted in remarkable achievements, but has also made him a sought-after speaker at worldwide events. Meade's ability to bridge the gap between complex concepts and real-world applications makes him a unique animal.

A thought leader with over 20 years of experience and expertise. As a visionary and accomplished forerunner, Meade consistently drives innovation, scales organisations, and has held pivotal roles in various high-growth startups to Fortune 500 compani... Show more

Started as .net developer almost 20 years ago. today i am working as a .Net Architect / coach with Noest

Started as .net developer almost 20 years ago. today i am working as a .Net Architect / coach with Noest Show more

I started life as an ecologist, but found better employment opportunities as a programmer… and soon started wondering why work often is so painful. Until I discovered Agile.

For me, Agile is the next step in the evolution of how we organise ourselves and how we embrace learning. With Agile we are catalysing major social change starting at the one place where we spend most of our time - our work.

I am an Agile Leader, Scrum Master, Agile Coach, writer, speaker and editor. I work at Scrum Facilitators, where we are committed to contributing to this social change by helping everyone to understand and adopt Agile.

I started life as an ecologist, but found better employment opportunities as a programmer… and soon started wondering why work often is so painful. Until I discovered Agile. For me, Agile is the next step in the evolution of how we organise oursel... Show more

Experienced CEO & Leadership Coach blending 25+ years navigating corporate tech with expertise in leadership, DEIB, & coaching to elevate women’s leadership, impact, & influence. I excel at delivering large multi-organization projects, fostering trust, & asking insightful questions for impactful outcomes. My superpower is turning challenges to opportunities with clear paths forward.

Experienced CEO & Leadership Coach blending 25+ years navigating corporate tech with expertise in leadership, DEIB, & coaching to elevate women’s leadership, impact, & influence. I excel at delivering large multi-organization projects, fostering trus... Show more

Dr. Vishal Pawar, a 15+ year Data and Analytics visionary who continues to excel in Cloud Analytics as a Principal Architect at Lunavi, shines as a 5-time Microsoft Data Platform MVP and an esteemed member of the Microsoft MVP Reconnect program, alongside being a Microsoft MVP Alumni, while also holding the distinguished title of a 6-time MCT, and has inspired and educated over 130,000 students as an Udemy instructor; as the co-founder of MyCloud.Guide and boasting over 10 professional certificates, Vishal serves as a beacon of excellence, his journey, which began in engineering, led him to achieve a Ph.D. in Computer Science and an MBA in Information Systems, epitomizing the relentless pursuit of knowledge, and beyond his professional accomplishments, he's a devoted family man and mentor, illuminating the path for 130,000+ aspiring professionals worldwide on Udemy and earning a reputation as an international speaker at Microsoft conferences such as Inspire, Build, Microsoft 365, and Microsoft Data Conference, where he has shared his expertise on a wide range of topics, from Power Platform to Azure Synapse, and delving into unique areas like the Power BI Report Server; his passion and dedication to empower end-users have even led him to write a book, making complex subjects accessible and easing the journey of those who seek knowledge and mastery.

Dr. Vishal Pawar, a 15+ year Data and Analytics visionary who continues to excel in Cloud Analytics as a Principal Architect at Lunavi, shines as a 5-time Microsoft Data Platform MVP and an esteemed member of the Microsoft MVP Reconnect program, alon... Show more

Robert Glaser leads Data and AI at INNOQ. With roots in software engineering and a talent for creating user-friendly web applications, he now guides companies through the AI landscape, helping them develop strategies and products for challenging problems. Fascinated by practical uses of generative AI in software, he hosts the podcast "AI und jetzt," discussing AI's potential across industries. Robert bridges tech and business, advocating user-centric digitization. Off duty, he enjoys exploring the local food scene.

Robert Glaser leads Data and AI at INNOQ. With roots in software engineering and a talent for creating user-friendly web applications, he now guides companies through the AI landscape, helping them develop strategies and products for challenging prob... Show more

An Enterprise Advocate (and occasional manager) at GitHub, Jon Peck meets daily with maintainers, startups, and F500 executives to familiarize them with industry best practices, policy suggestions, and product capabilities across DevOps and AI. With 25+ years of experience as a fullstack developer, architect, and advocate, he aims to to bring engaging, real-world learnings to both boardrooms and global conferences.

- Speaker (conferences): Dev Exec World 2025, STARWEST 2024, InnerSource Summit 2023, GitHub Galaxy 2023, DevWeek Management 2023, Startup Grind 2022, GitHub InFocus 2022, DeveloperWeek 2018-20, SeattleJS, Global AI Conf 2018-19, AI Next 2019-20, MLOps World, Data Innovation Summit, Nordic APIs 2018-19 (keynote), ODSC East+West, API World, O'Reilly AI, OSCON
- Speaker (tech schools): Galvanize, CodeFellows, Metis, Epicodus, Alchemy
- Organizer: Seattle Building Intelligent Applications Meetup
- Educator: Cascadia College, Seattle C&W, consultant
- Lead Developer: Empower Engine, Giftstarter, Mass General Hospital, Cornell University
- Technical Advocate: Algorithmia, GitHub

An Enterprise Advocate (and occasional manager) at GitHub, Jon Peck meets daily with maintainers, startups, and F500 executives to familiarize them with industry best practices, policy suggestions, and product capabilities across DevOps and AI. With ... Show more

Director at Access Analytic
Wyn Hopkins
Edit profile
Microsoft MVP since 2017
Published author of the highly regarded book "Power BI for the Excel Analyst"
A leading YouTube contributor in the Power BI and Excel world with over 5 million views and 87,000 subscribers
Developing amazing Power BI and Excel solutions to clients in Australia and around the World.

Director at Access Analytic Wyn Hopkins Edit profile Microsoft MVP since 2017 Published author of the highly regarded book "Power BI for the Excel Analyst" A leading YouTube contributor in the Power BI and Excel world with over 5 million views ... Show more

Apurva Misra is an AI Consultant at Sentick, focusing on assisting startups with their AI strategy and building solutions. She leverages her extensive experience in machine learning and a Master's degree from the University of Waterloo, where her research bridged driving and machine learning, to offer valuable insights. Apurva's keen interest in the startup world fuels her passion for helping emerging companies incorporate AI effectively. In her free time, she is learning Spanish and she also enjoys exploring hidden gem eateries, always eager to hear about new favourite spots!

Apurva Misra is an AI Consultant at Sentick, focusing on assisting startups with their AI strategy and building solutions. She leverages her extensive experience in machine learning and a Master's degree from the University of Waterloo, where her res... Show more

For the past 13 years, Rick has been on his quality journey making stops at OnShift, Kalibrate, Rocket Mortgage. He joined the RocketReach team in the Fall of 2021 and has loved every minute of it. Currently, he is not only working on establishing quality processes and concepts throughout the engineering team, he is also responsible for the monitoring and reliability side as well. He works every day with the teams to ensure the solutions they are building are not only well tested but also able to be monitored so we know when something is off with them. Rick's looks for new opportunities to raise the customer's concerns not just from how something works for the end user but also how it performs as they use it.

For the past 13 years, Rick has been on his quality journey making stops at OnShift, Kalibrate, Rocket Mortgage. He joined the RocketReach team in the Fall of 2021 and has loved every minute of it. Currently, he is not only working on establishing qu... Show more

Biography for Sessionize Profile

🚀 Innovator | Entrepreneur | Product Leader | AI Enthusiast

With a proven track record of transforming bold ideas into successful products, I am a passionate entrepreneur and product manager with a unique blend of expertise in design, technology, and business management. Currently spearheading AI product development at ImmverseAI, I bring a wealth of experience in entrepreneurship, startup innovations, and building cutting-edge solutions.

🏆 Awards & Achievements:
I’ve earned 350+ awards and recognitions, including global accolades like the Ericsson Innovation Award and the Microsoft Imagine Cup, and represented India at prestigious global platforms such as the Dubai Expo 2020. My entrepreneurial journey has seen me win national and international competitions, including the KPMG Ideation Challenge and the TiE University Global Pitch Competition.

📚 Academic Excellence:
An Academic Gold Medalist, I’ve published three tech research papers and hold titles like the "Achievers Award" and "Scholarship Holder for PG Diploma".

🌐 Global Exposure & Impact:
From the Smart India Hackathon to ideation challenges by Microsoft, KPMG, and Ericsson, I’ve consistently showcased my ability to innovate, execute, and deliver impactful solutions.

🎓 Learning & Growth:
I’ve actively engaged in enriching learning cohorts, including the "DAAD Innovation Week", "IECT Summer School", and "iB Hubs Startup School", which have shaped my approach to innovation and entrepreneurship.

💡 Core Interests & Expertise:
My heart lies at the intersection of entrepreneurship, startup innovations, design thinking, business strategy, and artificial intelligence. I’m dedicated to empowering the next generation of innovators through engaging sessions, hands-on insights, and actionable strategies.

🔗 Why Choose Me as a Speaker?
I bring energy, insights, and real-world stories from my journey of winning global competitions, launching tech startups, and leading AI-driven innovations. Whether it’s about navigating the startup ecosystem, designing impactful products, or unlocking the potential of AI, my sessions are tailored to inspire, inform, and ignite creativity in audiences.

Let’s innovate, inspire, and impact—together!

Biography for Sessionize Profile 🚀 Innovator | Entrepreneur | Product Leader | AI Enthusiast With a proven track record of transforming bold ideas into successful products, I am a passionate entrepreneur and product manager with a unique ble... Show more

Con mi experiencia en Coaching Empresarial, estoy dedicado a ayudar a las organizaciones a prosperar en la era digital.

Como líder de pensamiento, cuento con múltiples certificaciones y credenciales, entre las que destacan: Professional Certified Coach (PCC), Expert in Enterprise Coaching (ICE-EC), Systems Coaching (ICP-SYS), Leadership Circle Profile (LCP), Collective Leadership Certification (CLA), Kanban Coaching Professional (KCP), Certified SAFe® 6 Practice Consultant (SPC6), Human Systems Dynamics Professional (HSDP) y Organization and Relationship Systems Coaching (ORSC). Además, poseo un certificado ejecutivo del MIT en Estrategia e Innovación. Estas credenciales me permiten diseñar e implementar intervenciones impactantes que potencian el desempeño y el desarrollo de líderes, equipos y sistemas.

Mi trabajo no es solo una profesión, es una pasión. Estoy profundamente comprometido con combinar el coaching, la ciencia de la complejidad, la teoría integral y el pensamiento sistémico para abordar los retos y las oportunidades de hoy. Disfruto compartiendo mis aprendizajes e ideas a través de publicaciones, conferencias, coaching, formación, mentorías y trabajo voluntario.

Mi misión es servir como catalizador de un propósito de vida integral que beneficie a los demás. A través de mí (yo como instrumento) seguirás sin poder detener las olas, pero quizá; aprendas a surfearlas.

Creo firmemente que, al transformarnos a nosotros mismos, podemos contribuir a la plenitud del mundo.

Con mi experiencia en Coaching Empresarial, estoy dedicado a ayudar a las organizaciones a prosperar en la era digital. Como líder de pensamiento, cuento con múltiples certificaciones y credenciales, entre las que destacan: Professional Certified ... Show more

In a multi-faceted career ranging from digital startups to global Fortune 100s, Matthew is a people-oriented organizational leader and coach who helps organizations become continually fit for purpose via agile ways of working and engaging work environments.

The creator of the NoEstimates game, Matthew has published articles ranging from product mindset to transformational leadership and contributed to O'Reilly's 97 Things Every Engineering Manager Should Know.

In a multi-faceted career ranging from digital startups to global Fortune 100s, Matthew is a people-oriented organizational leader and coach who helps organizations become continually fit for purpose via agile ways of working and engaging work enviro... Show more

Annalisa Nash Fernandez is a specialist in world cultures, focusing on cultural elements in technology and business strategy. An experienced corporate strategic planning director who worked globally as an expatriate executive based in emerging markets, she bridges her dual background as a sociolinguist to navigate cross-cultural communication in marketing, leadership, and the digital economy. Her expert quotes are featured widely, including by CIO magazine and the BBC, and her articles are published in trade journals and in leading media. Annalisa held various roles at Philip Morris International and Kraft Foods, based in São Paulo, Brazil, and investment banks, including Bankers Trust, based in New York City and Santiago, Chile. Annalisa holds an M.A. in language and translation from the University of Wisconsin, and a B.S. in international finance from Georgetown University.

Annalisa Nash Fernandez is a specialist in world cultures, focusing on cultural elements in technology and business strategy. An experienced corporate strategic planning director who worked globally as an expatriate executive based in emerging market... Show more

Owner and director at Neuralab. Writing a book on the future of programming - or why ‘coding is the easier part’ / Columns > https://www.neuralab.net/author/kresimirkoncic/

Owner and director at Neuralab. Writing a book on the future of programming - or why ‘coding is the easier part’ / Columns > https://www.neuralab.net/author/kresimirkoncic/ Show more

Customer centric strategist, CX influencer 2024, pro AI,
Anti product-centric mindset, pro customer centric mindset.
20 years of projectmanagement, UX and optimisation experience for companies like E.On, Aon, VodafoneZiggo, Hunkemöller, OrangeValley and Online Dialogue.

Customer centric strategist, CX influencer 2024, pro AI, Anti product-centric mindset, pro customer centric mindset. 20 years of projectmanagement, UX and optimisation experience for companies like E.On, Aon, VodafoneZiggo, Hunkemöller, OrangeVall... Show more

Laetitia, a passionate advocate for human-centric approaches and Agile practices, leverages her HR background to guide management in navigating organizational transformations. Her guidance facilitates decision-making processes and drives change management strategies. Laetitia's empathetic approach and effective communication style cultivate trust and collaboration, positively influencing the organization’s workplace culture. As a Certified Disciplined Agile Senior Scrum Master, she takes the lead in implementing of this hybrid framework, empowering teams to excel in a dynamic environment.

Laetitia, a passionate advocate for human-centric approaches and Agile practices, leverages her HR background to guide management in navigating organizational transformations. Her guidance facilitates decision-making processes and drives change manag... Show more

¡Hola! Soy un entusiasta líder en desarrollo de software con una genuina pasión por aprender y compartir conocimientos. En este momento, estoy dedicando mi tiempo a enriquecer la comunidad JavaScript Chile como parte del staff, Apoyo a comunidades en la evaluación y además de mantener mis clases particulares dirigidas a programadores juniors, un espacio donde puedo transmitir lo aprendido en mi trayectoria en empresas como Poliglota, AVLA, Orand entre otras.

A lo largo de mi carrera, he tenido la gratificante experiencia de coordinar equipos de desarrollo multidisciplinarios en distintos países. He tenido la oportunidad de trabajar con una variedad de tecnologías, incluyendo JavaScript, SQL, AWS, Vue.js y Ruby on Rails. Mi enfoque siempre ha sido liderar con empatía y fomentar un ambiente de colaboración y crecimiento continuo. Con una formación que incluye un magister en ingeniería informática de la Universidad de Santiago de Chile, estoy muy emocionado por la posibilidad de ser speaker en esta conferencia, esperando poder conectar con otros profesionales y compartir experiencias y perspectivas enriquecedoras. ¡Estoy ansioso por la oportunidad de contribuir a esta comunidad con una charla que inspire y fomente la colaboración y el aprendizaje!

¡Hola! Soy un entusiasta líder en desarrollo de software con una genuina pasión por aprender y compartir conocimientos. En este momento, estoy dedicando mi tiempo a enriquecer la comunidad JavaScript Chile como parte del staff, Apoyo a comunidades en... Show more

Industry veteran having come the long way round, desktop support, sys admin, infrastructure, infrastructure manager, SRE manager. Now the Senior SRE manager for Cloud at Deltek. DevOps advocate focusing on culture change within organisations and building world class teams.

Industry veteran having come the long way round, desktop support, sys admin, infrastructure, infrastructure manager, SRE manager. Now the Senior SRE manager for Cloud at Deltek. DevOps advocate focusing on culture change within organisations and buil... Show more

Elizabeth A. Ruiz, PhD, is a Leadership Psychology Scholar-Practitioner. She is a dynamic force in strategic communication and leadership development. With over 35 years of experience, she has honed a unique expertise in leadership psychology, human capital, and organizational growth. As a Leadership Psychology Architect and Transformation Facilitator, Elizabeth empowers individuals and organizations to unlock their full potential through tailored business solutions, cutting-edge training, and strategic insights. Elizabeth’s passion for helping others grow is the driving force behind her career. She specializes in developing leaders who can navigate the complexities of today's business landscape with confidence and resilience. Through learning assessments, leadership training, or strategic business solutions, Elizabeth’s work empowers others with the skills they need to succeed. Elizabeth is not just a scholar-practitioner—she is a catalyst for transformation, inspiring leaders to reach new heights and organizations to achieve sustainable growth.

Elizabeth A. Ruiz, PhD, is a Leadership Psychology Scholar-Practitioner. She is a dynamic force in strategic communication and leadership development. With over 35 years of experience, she has honed a unique expertise in leadership psychology, human ... Show more

I'm a Product Manager with over 5+ years of expertise in AI, Cloud, SaaS & EdTech products. Currently, I drive product strategy at a leading AI-Automation SaaS platform in the USA and have previously worked for an Asian EdTech unicorn for four years leading their technology & strategy initiatives.

My educational background is in Computer Science from IIT Delhi, which is one of the top Engineering colleges in Asia, and research experience in Artificial Intelligence from the Max Planck Institute for Informatics in Germany.

Besides my day job, I have been featured as thought leader in leading technology media outlets who have recognized my contribution to AI & startup ecosystem in general. Links to few of these articles:

https://www.business-standard.com/content/specials/crafting-digital-experiences-with-a-human-touch-123100500443_1.html
https://www.thetechoutlook.com/news/a-better-tomorrow-tech-for-good/

I was a speaker on AI at the 17th European Identity & Cloud (EIC) Conference 2024 in Berlin, addressing over 1500 attendees (link: https://www.kuppingercole.com/speakers/3472), Meet Magento Conference 2024 by Adobe where I presented my AI keynote to more than 1000 participants (link to my speaking video: https://drive.google.com/file/d/1MOhjorhOJhrWg4Bm81l-Cp3heWrTGobq/view?usp=drive_link) and a speaker on AI at Experts Live Microsoft 2024. Additionally, I was a panelist at the Premier Technology Confluence 2024, featured in ANI News which has a monthly readership of 2.4 million (link to the article: https://www.aninews.in/news/business/premier-technology-amp-innovation-confluence-2024-hosted-by-the-business-fame-a-celebration-of-cutting-edge-tech-and-expertise20240405162206/).

I have also been awarded the Young Achievers’ Award (Technology) by Indian Achievers Forum 2023-24 (link: https://www.iafindia.com/ms-aishwarya-rai/) and Technology & Innovation Leader of the Year Award 2023-24 which was also featured in Asia's leading news daily "The Print" with a readership of more than 8 million per month (link to the article: https://theprint.in/ani-press-releases/indian-leadership-summit-awards-2024-a-resounding-success-in-pune/1972382/#:~:text=*%20Technology%20and%20Innovation%20Leader%20of%20the%20Year%20%E2%80%93%20Aishwarya%20Rai%2C%20Product%20Manager%2C%20Sofy.AI)

I mentor early-stage startups and entrepreneurs and currently volunteer as an advisor, mentor and jury member for several startup incubators, accelerators and educational platforms such as Alchemist Accelerator (USA), Faster Capital (UAE) and GrowthMentor (Europe).

I'm a Product Manager with over 5+ years of expertise in AI, Cloud, SaaS & EdTech products. Currently, I drive product strategy at a leading AI-Automation SaaS platform in the USA and have previously worked for an Asian EdTech unicorn for four years ... Show more

Mark has been working with Microsoft Business Applications since 2003 and has run practices of various sizes in multiple countries. He is the creator of the 90 Day Mentoring Challenge. He is a Business Applications MVP, MCT, Mentor and Speaker.

Mark has been working with Microsoft Business Applications since 2003 and has run practices of various sizes in multiple countries. He is the creator of the 90 Day Mentoring Challenge. He is a Business Applications MVP, MCT, Mentor and Speaker. Show more

With over 20 years of business and technology experience, Dux has driven organizational transformations worldwide with his ability to simplify complex ideas and deliver relevant solutions. He serves as the Chief Brand Officer of AvePoint who has authored the LinkedIn Learning course How to Build Your Personal Brand, the book SharePoint for Project Management, as well as numerous whitepapers and articles.

As a public speaker, Dux has delivered engaging, interactive presentations to more than 25,000 people at leading industry events around the world. He also hosts the modern workplace podcast #ShiftHappens that focuses on how leading organizations navigated their business transformation journey. Dux advocates tirelessly for inclusion, using technology for good, and philanthropic initiatives.

Connect with him: http://dux.sy

With over 20 years of business and technology experience, Dux has driven organizational transformations worldwide with his ability to simplify complex ideas and deliver relevant solutions. He serves as the Chief Brand Officer of AvePoint who has auth... Show more

Swapna is a Principal Product Lead at Microsoft, currently leading Enterprise Search & M365 Copilot productivity experiences for enterprise users and has previously led OEM partnerships for OneDrive that served 50M+ users worldwide.

In her previous life, Swapna led products in the fintech space at a Canadian bank, involving R&D innovation in digital payments, cards and emerging technologies. While at RBC, Swapna also led experiences in the financial planning & personal investments space.​

Swapna was the Head of Product at a SaaS data intelligence company that provided insights to enterprise clients through AI models. Whilst in Singapore, Swapna was responsible for driving eCommerce growth in Asia and Europe for the world’s largest publishing company, Scholastic, as their Product Manager.

She started her career with Accenture, and is a technology buff. Her current passion lies in scaling and monetizing enterprise and consumer platforms.

Swapna is a Principal Product Lead at Microsoft, currently leading Enterprise Search & M365 Copilot productivity experiences for enterprise users and has previously led OEM partnerships for OneDrive that served 50M+ users worldwide. In her previou... Show more

Dan's 20-year career has consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media and customer service. He has held leadership positions at three Fortune 300 companies – Discover, Humana and McDonald’s.

Dan is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. He doesn't just talk about customer experience; his fast-paced, energetic presentation style is meant to actually create an experience for the audience that they'll surely remember.

Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast and a regular contributor to Forbes. He has been named to several notable industry lists, including:

● “Top 100 Digital Marketers 2019” by Brand24
● “Top Customer Service Influencers of 2018” by Fit Small Business
● “15 Influencers Changing the CX [Customer Experience] Game” by WalkMe
● “50 Social Media Marketing Influencers to Follow” by TopRank Marketing

Dan earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. He is a lifelong Chicago Cubs fan, a licensed bartender and a pinball wizard.

Dan's 20-year career has consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media and customer service. He has held leadership positions at three Fortune 300 companies – Discov... Show more

Today's complex environment demands leadership that not only understands change but thrives on it. I collaborate with #teams and #organizations to develop an #agile culture centred on adaptability and continuous learning, ensuring they are fully prepared to adapt and excel in ever-evolving circumstances.

Today's complex environment demands leadership that not only understands change but thrives on it. I collaborate with #teams and #organizations to develop an #agile culture centred on adaptability and continuous learning, ensuring they are fully prep... Show more

Agiliste depuis 2005 alors en charge du déploiement de l'agilité pour Yahoo! à l'international (Europe, Asie, Inde, Amérique Latine), j'accompagne depuis 2009 de nombreuses entreprises en France et à l'étranger dans leur transition vers l'agilité.
Convaincu de l'efficacité des approches ludiques pour apprendre ou produire un résultat, j'utilise régulièrement des jeux sérieux dans mes coaching ou en animation de séminaire.
J'interviens régulièrement dans les conférences agiles en France pour présenter mes travaux ou faire jouer à de nouveaux jeux sérieux agile que je crée.

Agiliste depuis 2005 alors en charge du déploiement de l'agilité pour Yahoo! à l'international (Europe, Asie, Inde, Amérique Latine), j'accompagne depuis 2009 de nombreuses entreprises en France et à l'étranger dans leur transition vers l'agilité. C... Show more