Amit is a communication expert with over a decade of experience helping professionals and business leaders deliver impactful messages that captivate and inspire. He has worked with high achievers from all backgrounds — from Fortune 500 leaders to Olympic medalists and aerospace engineers — and has been trusted by organizations like Microsoft, Deloitte, Rolls-Royce, the Olympics, and TED.

As a seasoned speaker and workshop facilitator at international conferences, Amit specializes in turning complex ideas into clear, actionable insights. With a background in international business, entrepreneurship, and finance across seven countries, he brings a practical, cross-disciplinary perspective to every session. His work bridges the gap between technical depth and human connection, equipping professionals with strategies to communicate with confidence, clarity, and influence

Outside of work, Amit is an avid traveler and fitness enthusiast, always seeking new ways to integrate personal growth with professional excellence. His mission is to empower others to communicate with clarity and purpose, driving innovation and meaningful connection.

Amit is a communication expert with over a decade of experience helping professionals and business leaders deliver impactful messages that captivate and inspire. He has worked with high achievers from all backgrounds — from Fortune 500 leaders to Oly... Show more

Evelien Acun-Roos is an experienced Knowledge Sharer at Xebia and a Professional Scrum Trainer at Scrum.org. She has a profound knowledge of Agile and Scrum and knows how to transfer that to (Scrum) Teams, their surrounding environment, and their management.

She has helped many organizations become more Agile (Unilever, ING, Rabobank, Vrije Universiteit Amsterdam, APG, Philips, VodafoneZiggo a.o.).

Evelien loves to give training. Since she is a certified trainer for Training From the Back of the Room, her training courses are filled with brain-based learning activities.
At Agile conferences, she shares knowledge about Scrum Values, Liberating Structures, Brain Science, Situational Leadership, Happy Chemicals, building Trust and Happiness, and other ways to Boost your Scrum.

Evelien Acun-Roos is an experienced Knowledge Sharer at Xebia and a Professional Scrum Trainer at Scrum.org. She has a profound knowledge of Agile and Scrum and knows how to transfer that to (Scrum) Teams, their surrounding environment, and their man... Show more

Hola, soy Jimena, Analista de Datos trabajo a diario con Power BI para transformar datos complejos en herramientas analíticas claras, útiles y orientadas a la toma de decisiones informadas.

Mi recorrido profesional no fue lineal. Vengo del mundo del Derecho, lo que me dio una fuerte base analítica y de pensamiento estructurado, y hace algunos años decidí reorientar mi carrera hacia la tecnología. Mis primeros pasos fueron en el desarrollo web, para luego especializarme en análisis de datos.

Actualmente trabajo en proyectos donde el ecosistema Microsoft es central, con un interés creciente en Microsoft Fabric y en la construcción de soluciones end-to-end, que abarcan desde la ingesta y transformación de datos hasta el modelado, la visualización y el análisis.

Me apasiona el código y disfruto profundamente entender cómo funcionan las cosas “por dentro”.

Disfruto compartir conocimiento y participar activamente en la comunidad de datos, tanto como asistente como speaker, con el objetivo de acercar conceptos técnicos —especialmente en torno a Power BI y Microsoft Fabric— de forma clara, práctica y aplicada a escenarios reales.

Cuando no estoy analizando datos ni peleando con transformaciones en Power Query, me vas a encontrar buscando algún destino para un viajecito, tomando mate con mis dos gatos —que también emigraron conmigo— o mirando alguna peli... o algún video sobre cómo entender de una vez por todas ese método raro de JavaScript que nunca uso pero quizás algún día.

Hola, soy Jimena, Analista de Datos trabajo a diario con Power BI para transformar datos complejos en herramientas analíticas claras, útiles y orientadas a la toma de decisiones informadas. Mi recorrido profesional no fue lineal. Vengo del mundo d... Show more

Sr Cloud Architect | AWS Community Builder | AWS New Voices Speaker

Sr Cloud Architect | AWS Community Builder | AWS New Voices Speaker Show more

Cody Thompson started his career knocking doors in 100-degree heat selling pest control, where he learned the discipline and perseverance that would define his career. He went on to excel in enterprise business development before finding his calling in partnerships. Today, Cody has successfully built and scaled three partner programs across different industries and ecosystems, helping organizations transform relationships into revenue and systems that drive lasting growth.

Cody Thompson started his career knocking doors in 100-degree heat selling pest control, where he learned the discipline and perseverance that would define his career. He went on to excel in enterprise business development before finding his calling ... Show more

•Team Manager and Solution Architect Lead on the Dynamics SMB Delivery team at Stoneridge Software
•25+ years of experience in functional consulting for Dynamics implementations and upgrades, as well as directly supporting SMB clients for Dynamics GP, CRM, and Business Central
•Microsoft certifications:
• Microsoft Certified Trainer
• Microsoft Dynamics 365 for Sales
• Microsoft Business Central

•Team Manager and Solution Architect Lead on the Dynamics SMB Delivery team at Stoneridge Software •25+ years of experience in functional consulting for Dynamics implementations and upgrades, as well as directly supporting SMB clients for Dynamics G... Show more

I'm Rishi Mondal – a passionate Official CNCF KubeStellar Maintainer and proud Docker Captain with a knack for turning complex cloud challenges into smooth, well-orchestrated symphonies. I lead the charge in maintaining the CNCF KubeStellar UI, a cutting-edge multi-cluster management system that brings order to even the wildest Kubernetes environments.
My journey in tech began as a Program Manager at GirlScript, where I organized energizing sessions to empower budding technologists. That early experience paved the way for my deeper dive into cloud-native innovations through the Linux Foundation's LFX Mentorship under CNCF and as a two-time Google Summer of Code contributor (2024 & 2025) with the University of California.
Currently an LFX Mentor with the Linux Foundation, I'm honored to guide the next generation of cloud-native developers while also being part of a dynamic research team at UC Santa Cruz, exploring advanced cloud infrastructure and AI-driven automation. One of my proudest achievements is raising $600K in cloud credits for the Devrhylme Foundation—a milestone that not only boosted groundbreaking projects but also cemented my commitment to fueling innovation in the cloud ecosystem.
Beyond code and contributions, I'm a speaker who's been featured at KubeCon India, where I showcased the power of multi-cluster orchestration and cloud-native innovation. I've also shared insights on Kubernetes-native AI workloads at Cloud Native meetups in Kolkata, demonstrated Google Cloud workflows at GDG Techno India, explained CI/CD pipelines at GirlScript Foundation, and facilitated cloud technology workshops at IIT Chennai. I've even shared my journey on the Apna College YouTube channel, connecting with a broader audience and spreading the joy of cloud-native innovation.
Recognition highlights: Docker Captain (top 1% globally), LIFT Scholar 2025, CAST AI Hero Ambassador, Harvard HPAIR Delegate, Top 10 ONDC Google Cloud Hackathon, Coder Registry Contributor, and Campus Leader of Code4GovTech coordinating 350+ students in government technology initiatives.
With a blend of technical expertise, a love for open-source, and a healthy dose of humor, I'm dedicated to pushing the boundaries of what's possible in cloud computing—making the world a little more resilient, scalable, and fun, one cluster at a time.

I'm Rishi Mondal – a passionate Official CNCF KubeStellar Maintainer and proud Docker Captain with a knack for turning complex cloud challenges into smooth, well-orchestrated symphonies. I lead the charge in maintaining the CNCF KubeStellar UI, a cut... Show more

Darwin Sanoy is a Field Chief Technology Officer (CTO) at GitLab. He has spent his career in strategy, architecture, engineering and coding for scaled provisioning and operations automation. His early career was in enterprise IT automation, mid-career was running a solo business for enterprise automation training and the last decade has been focused on Cloud, DevOps and Agile. Before joining GitLab, Darwin was the Service Manager and SRE Manager for GitLab as a Service that addressed the needs of over 100 public facing SaaS stacks built by 4000 software developers modernizing their SaaS to the public cloud. He is nearly equally dangerous on Windows, Linux and MacOS. He is constantly reading on topics in and around how technology can be leveraged to create business and customer value.

Darwin is Enterprise Architecture certified, AWS DevOps Pro certified, is a DevOps Institute Ambassador and serves on the DevOps and ITSM Advisory Board for PeopleCert. He also loves volunteering at Economic Mobility Nonprofits that bootstrap people into tech careers to improve their lifetime earnings potential.

Darwin Sanoy is a Field Chief Technology Officer (CTO) at GitLab. He has spent his career in strategy, architecture, engineering and coding for scaled provisioning and operations automation. His early career was in enterprise IT automation, mid-caree... Show more

I am an Azure Data Architect specialising in Microsoft Fabric, with 25 years of experience designing secure, scalable analytics platforms across both on-premises and Microsoft Azure environments. As a 10x Microsoft Certified Professional, I focus heavily on Fabric Security and the emerging wave of AI-powered capabilities within the platform.

I share insights regularly on LinkedIn, deliver Microsoft Fabric Analyst in a Day (FAIAD) workshops, and speak at community events including the Manchester Power BI & Fabric User Group. My work spans end-to-end platform design from data warehousing and modelling to real-time analytics and Power BI.

My current focus area is Fabric Data Agents, and how organisations can safely leverage autonomous, AI-driven workflows to enhance productivity, governance, and data quality.

Attendees can expect clear, practical guidance drawn from real implementations and hands-on experimentation with the newest Fabric features.

I am an Azure Data Architect specialising in Microsoft Fabric, with 25 years of experience designing secure, scalable analytics platforms across both on-premises and Microsoft Azure environments. As a 10x Microsoft Certified Professional, I focus hea... Show more

I am a 32-year-old from Córdoba with a lifelong passion for process optimization. Thanks to the versatility AI offers, I enjoy applying it to my projects as a Power Platform specialist at MDW Partners.

Originally, I pursued double majors in Business Administration and Management and Law, and I hold an MBA. However, I've always been fascinated by computer science. After several years of using reports for analytical decision-making, I decided to shift my focus to creating them directly.

Later, I discovered the potential of Power Platform, and I now focus on developing complete solutions using the tools available on this platform. With the growing interest in AI among companies, I incorporate Azure OpenAI tools like GPT, DALL·E, and Whisper into many of my projects.

I am a 32-year-old from Córdoba with a lifelong passion for process optimization. Thanks to the versatility AI offers, I enjoy applying it to my projects as a Power Platform specialist at MDW Partners. Originally, I pursued double majors in Busine... Show more

Amar Deep Singh is a distinguished software architect and author with extensive experience in microservices and cloud computing. He is the author of "Building and Delivering Microservices on AWS," a comprehensive guide that explores software architecture patterns and the deployment of microservices using AWS services.

Amar has more than 17 years of experience working for large firm like GM Financial,US Bank, JPMorgan Chase, Choice Hotel, Dell in different roles.

Amar Deep Singh is a distinguished software architect and author with extensive experience in microservices and cloud computing. He is the author of "Building and Delivering Microservices on AWS," a comprehensive guide that explores software architec... Show more

With extensive experience in extending, customizing, and configuring Microsoft Dynamics CRM/D365 across multiple versions, from CRM 3.0 to the latest D365, I specialize in delivering tailored solutions that enhance business efficiency and drive digital transformation. My deep understanding of the platform allows me to develop innovative, scalable solutions that align with organizational goals.
I have a proven track record of executing complex ETL processes, ensuring data accuracy, integrity, and optimal system performance throughout the migration lifecycle. With expertise in designing robust data migration strategies, I help organizations seamlessly transition between platforms while optimizing their data landscapes for long-term success.
Over the years, I have led and contributed to numerous high-impact migration projects, including SAP to D365 CE, D365 CE to D365 F&O with Dual Write, Dynamics CRM On-Prem to D365 CE (both Cloud and On-Prem), Dynamics NAV to CRM/D365 integrations and migrations, as well as migrations from Salesforce, HubSpot, EoStar… to D365 CE. Each project has strengthened my ability to tackle complex challenges, streamline processes, and ensure smooth transitions with minimal disruption.
Beyond technical execution, I am passionate about leveraging technology to modernize legacy systems, improve data flow, and empower businesses. I thrive on collaborating with cross-functional teams to develop strategic solutions that not only solve immediate challenges but also lay the foundation for future growth and operational excellence.

With extensive experience in extending, customizing, and configuring Microsoft Dynamics CRM/D365 across multiple versions, from CRM 3.0 to the latest D365, I specialize in delivering tailored solutions that enhance business efficiency and drive digit... Show more

Never justify your prices again!

Never justify your prices again! Show more

Komal Jindal is the Founder of Kala, a purpose-led fabric brand built at the intersection of creativity and intention. As a Senior Actuarial Analyst, she specializes in data automation and visualization, bringing structure and efficiency to complex systems.

Beyond her corporate role, Komal mentors young professionals and emerging founders — helping them build clarity, systems, and confidence in their journeys. Her philosophy is simple yet powerful: blend analytical thinking with creative purpose to build something that lasts.

Komal Jindal is the Founder of Kala, a purpose-led fabric brand built at the intersection of creativity and intention. As a Senior Actuarial Analyst, she specializes in data automation and visualization, bringing structure and efficiency to complex s... Show more

I am an independent Power BI expert for mid-sized companies, supporting projects from the initial idea to fully operational reporting. I work directly with management and business units and take responsibility for delivering solutions that are clear, reliable, and pragmatic.

I am an independent Power BI expert for mid-sized companies, supporting projects from the initial idea to fully operational reporting. I work directly with management and business units and take responsibility for delivering solutions that are clear,... Show more

Why do some Customer Success Managers turn renewals into expansions and earn executive trust, while others struggle to get a seat at the table?

After 16 years working in Customer Success and Sales across global SaaS companies, I’ve learned one simple business truth: success isn’t about the product you sell, it’s about the value story you tell and the confidence to tell it.

That’s what turns good CSMs into trusted business partners, and Customer Success teams into true revenue engines.

Yet too many teams are still stuck in reactive check-ins, feature talk, and generic QBRs that don’t move the needle.

That’s where I come in.

I help Customer Success teams turn everyday conversations into revenue-driving moments, so they stop proving their worth and start driving business growth.

Through my workshops, keynotes, and coaching programs, I’ve helped thousands of CSMs build commercial confidence, speak the language of executives, and drive measurable impact.

Over the past few years, I’ve trained and spoken for companies including Microsoft, Atlassian, Ometria, Workiva, Flywire, GSMA, Productsup, Amplify Education, HealthLink Dimensions, Arbor, and iBinder, helping them transform Customer Success from a support function into a core driver of expansion and retention.

✅ 5,000+ CS professionals trained globally
✅ 70+ RevUP Academy alumni promoted into leadership
✅ Workshops delivered across EMEA, US, and APAC

Because in today’s market, being great at Customer Success isn’t enough. You have to prove business impact, influence executives, and connect customer outcomes directly to revenue.

The companies that win are the ones who train their CS teams to think and speak like revenue leaders.

⸻

Ways to work with me:
🚀 For CS Leaders & Teams: Book a workshop or keynote to train your team to sell value with confidence
🎓 For CS Professionals: Join RevUP Academy to build the commercial mindset that drives revenue
🎤 For Events & Conferences: Bring me in as a keynote speaker on the future of Customer Success

More info here: https://www.thecustomersuccesspro.com

Book a call with me: https://fantastical.app/anikazubair/team-event

Why do some Customer Success Managers turn renewals into expansions and earn executive trust, while others struggle to get a seat at the table? After 16 years working in Customer Success and Sales across global SaaS companies, I’ve learned one sim... Show more

I lead a specialist Drupal agency and am actively involved in the Drupal Community which includes my roles as a director of the Drupal England & Wales Association (DEW).

I lead a specialist Drupal agency and am actively involved in the Drupal Community which includes my roles as a director of the Drupal England & Wales Association (DEW). Show more

Yaiza Temprado is a software engineer turned engineering leader, currently working as Senior Director of Engineering at Busuu. With a background in hands-on development and years of experience leading teams and organisations, her work focuses on building sustainable, high-performing engineering environments that scale with the business.

Having worked in both Germany and Spain, Yaiza values diversity as a key driver of learning and better decision-making. She is particularly interested in engineering culture, leadership, and organisational systems, and is passionate about supporting professionals in the tech industry, especially advocating for better representation and inclusion of women in technology.

Yaiza Temprado is a software engineer turned engineering leader, currently working as Senior Director of Engineering at Busuu. With a background in hands-on development and years of experience leading teams and organisations, her work focuses on buil... Show more

Shubhangi is an award winning experienced professional in data and AI worked in Fortune 500 companies like Tata Consultancy Services to agile start-ups. She has a background in computer science engineering with an MSc in Business Analytics from the University of Bath, UK. She works as a Senior Analyst at a leading FTSE100 company in financial services and insurance in the UK. Previously, she led multiple projects at ICS AI Ltd, a Microsoft UK inner circle partner, focusing on artificial intelligence and data at the forefront of technology for the public sector in the UK. She has spent nearly a decade in data analytics, data science, data strategy, and AI, leveraging algorithms to extract insights, identify patterns, and understand human language in large datasets. She leads the London Chapter for Women In Data which is a platform for tech enthusiasts of all backgrounds to connect, grow and learn together. She is a verified expert and mentor at TopMate. She has also been the judge of Datathon 2024 and has delivered sessions in over 10 countries. She has also been nominated for several awards including WomenTechNetwork global awards.

Shubhangi is an award winning experienced professional in data and AI worked in Fortune 500 companies like Tata Consultancy Services to agile start-ups. She has a background in computer science engineering with an MSc in Business Analytics from the U... Show more

Co-founder and Head of Business Development at data4all. We are dedicated to the digitization of processes and implementation of data culture through Microsoft 365, Power Platform and Copilot.

Expert in Digital Transformation and People Analytics. Consultant and Trainer. Microsoft Certified PL300, Master in BI & Big Data. I have more than 10 years of experience in technology positions in large companies in sectors such as IT consulting and Oil & Gas.

I am co-founder of the Think Tank “People Analytics Spain”. I am motivated to implement the data culture in companies and thus help them grow by bringing out the full potential of the Microsoft ecosystem.

Co-founder and Head of Business Development at data4all. We are dedicated to the digitization of processes and implementation of data culture through Microsoft 365, Power Platform and Copilot. Expert in Digital Transformation and People Analytics.... Show more

A passionate DevOps enthusiast, I thrive on engaging in transversal activities that prioritize stability. As DevOps Community Operation Sponsor, I have been at the forefront of driving significant technical and organizational transformations towards Cloud and distributed DevOps.
My commitment to ensuring the highest availability of our services is matched by my dedication to compliance, ensuring that all processes adhere to the strictest standards and regulations.

A passionate DevOps enthusiast, I thrive on engaging in transversal activities that prioritize stability. As DevOps Community Operation Sponsor, I have been at the forefront of driving significant technical and organizational transformations towards ... Show more

Lisa Glenn is a Business Architect and IT Integration Consultant who helps operations‑intensive organizations de‑risk major tech initiatives by diagnosing how work actually happens across people, systems, handoffs, and data. With 20+ years of experience consulting at companies like Alaska Airlines, Starbucks, T‑Mobile, and Microsoft, she specializes in end‑to‑end process discovery, launch readiness, and in‑flight project recovery, giving leaders clear, practical roadmaps before problems become expensive.

Lisa Glenn is a Business Architect and IT Integration Consultant who helps operations‑intensive organizations de‑risk major tech initiatives by diagnosing how work actually happens across people, systems, handoffs, and data. With 20+ years of experie... Show more

Coach Disciplined Agile et SAFe SPC, Sedera accompagne les organisations dans leurs transformations stratégiques pour générer rapidement un impact tangible, tant pour lignes d’affaires que pour les équipes de livraison. Il se distingue avec une approche data-driven et une approche unique de modélisation prédictive.

Au fil de ses expériences, il a adopté un approche pragmatique destinée à faire rapidement une différence significative autour de lui. Responsable du programme de bénévolat STIM@CGI, il met en œuvre cette démarche pour inspirer les experts TI de demain dans les écoles défavorisées à travers le Québec. En 2024, ce programme d'implication sociale s'est vu décerné une prestigieux Mercure par la Fédération des chambres de commerce du Québec. C’est une belle évidence que l'agilité, c'est beaucoup plus qu'une méthode de travail. C'est un accélérateur de valeur, dans nos mandats, dans nos carrières, dans nos entreprises mais aussi pour développer notre communauté.

Coach Disciplined Agile et SAFe SPC, Sedera accompagne les organisations dans leurs transformations stratégiques pour générer rapidement un impact tangible, tant pour lignes d’affaires que pour les équipes de livraison. Il se distingue avec une appro... Show more

Art is a National Consultant with Insight and a Professional Scrum Trainer with Scrum.org, bringing a wealth of consulting experience across diverse industries and Fortune 500 companies. He specializes in navigating both agile and traditional environments, focusing on delivering value rather than adhering to rigid frameworks. Passionate about unlocking individual potential, building high-performing teams, and fostering organizational agility, Art collaborates with organizations to drive transformative change and enhance value delivery.

Art is a National Consultant with Insight and a Professional Scrum Trainer with Scrum.org, bringing a wealth of consulting experience across diverse industries and Fortune 500 companies. He specializes in navigating both agile and traditional environ... Show more

Justin Reock is the Deputy CTO of DX (getdx.com), and is an engineer, speaker, writer, and software practice evangelist with over 20 years of experience working in various software roles. He is an outspoken thought leader, delivering enterprise solutions, numerous keynotes, technical leadership, various publications and community education on developer experience and productivity.

Justin Reock is the Deputy CTO of DX (getdx.com), and is an engineer, speaker, writer, and software practice evangelist with over 20 years of experience working in various software roles. He is an outspoken thought leader, delivering enterprise solut... Show more

I unite good humans and great ideas to drive inspiration, innovation, and transformation | Plenty of experience across various industries | Mobilizing bodies & minds

I unite good humans and great ideas to drive inspiration, innovation, and transformation | Plenty of experience across various industries | Mobilizing bodies & minds Show more

Endre is a Co-Founder of Causely, where he’s building the IT industry’s first causal reasoning. Previously, Endre was VP of Advanced Engineering at Turbonomic. Prior to Turbonomic, Endre was a VP at Goldman Sachs. Endre holds an M.E. in Electrical Engineering from the Technical University of Budapest and a Ph.D. in Electrical Engineering from Stevens Institute of Technology.

Endre is a Co-Founder of Causely, where he’s building the IT industry’s first causal reasoning. Previously, Endre was VP of Advanced Engineering at Turbonomic. Prior to Turbonomic, Endre was a VP at Goldman Sachs. Endre holds an M.E. in Electrical En... Show more

Engineering Manager

An empathetic and inclusive leader with a focus on cultivating a healthy team culture of inclusion and equity by transparent, honest communication and sharing information
Extensive background in software quality assurance for over 10+ years, with expertise in functional, non-functional, smoke, regression, and ad-hoc testing
Effectively leading the Asian Business Employee Resource Group (BERG) at Mailchimp
Instructor at QA boot camps and workshops

AREAS OF EXPERTISE

Strong written and verbal communication skills, with technical and non-technical teams
Providing analytical troubleshooting and research driven solutions
SQL queries
HTML/CSS
Experienced in software development and collaboration tools like Jira, Confluence, Jenkins and Git
Basic Automation Tests in Ruby

PROFESSIONAL EXPERIENCE
Engineering Manager & Engineering Operations, Oct 2022 - present
CallRail, Atlanta, GA
Leading a high-performing engineering team with a focus on inclusion, psychological safety, and sustainable delivery practices.
Coaching engineers through personalized development plans, performance feedback, and clear career progression frameworks.
Collaborating cross-functionally with product, design, and analytics to deliver impactful features for CallRail’s lead intelligence platform.
Advocating for quality through session-based exploratory testing, user empathy, and inclusive accessibility testing.
Driving engineering operations initiatives in partnership with Product Ops, including:
Creating and maintaining SDLC documentation to improve process clarity and alignment.
Designing onboarding training programs for engineers to ensure faster ramp-up and team cohesion.
Running Developer Experience (DevEx) surveys to gather team feedback and implementing process or tooling changes to improve developer productivity and satisfaction.
Analyzing and visualizing engineering metrics (e.g., deployment frequency, lead time, defect rates) to inform continuous improvement.
Partnering with Finance and external CPAs to assess projects for R&D tax credits and provide the necessary documentation, technical analysis, and supporting data.
Introducing AI-assisted workflows such as custom GPTs for internal documentation analysis, engineering presentations, and process optimization.

Engineering Manager, Exploratory testing Feb 2022 - July 2022
Mural, San Francisco, CA
Setup a specialized exploratory testing team of 9 direct reports based in Argentina, Brazil, Spain and USA.
Establishing an internal process within the team for session based testing and dashboards to track quality metrics..
Fostering an environment of inclusivity & team collaboration where questions are welcome, and success is celebrated.
Established and built trust by exercising empathy which was geared to move away from task oriented leadership.
Working with developers to make difficult-to-test features more testable; coaching the Quality Engineering and development teams on testing strategies and technologies; like exploratory testing and advocating for users throughout the development of the product.
Training the Quality engineering team in accessibility to help them incorporate those use cases in their everyday testing.
Providing hands-on leadership for a growing Quality Engineering team, coaching manual testers and quality engineers to help them advance in their careers.
Creating a promotion process to help move direct reports to the next level in their careers.
Engineering Manager, QA May 2021 - Feb 2022
Intuit/Mailchimp, Atlanta, GA
Managing a team of 7 direct reports, helping them juggle multiple projects and manage their time on short- and long-term projects.
Supporting direct reports’ long-term career development, helping them build their skills in software testing.
Fostering an environment of cross-team collaboration where questions are welcome, and success is celebrated.
Advocating for QA’s early involvement in development projects and helping make early involvement successful.
Working to refine and evangelize Mailchimp’s QA practices and processes.
Organizing team communications and projects.
Helping to drive the interviewing and hiring of a diverse QA team.

Sr. QA Analyst September 2017 – May 2021
Mailchimp, Atlanta, GA
Mentored and trained new hires for QA and engineering processes in general
Collaborated with team members on projects and set up processes for release management
Interviewed candidates for QA and mobile developer positions to help in the hiring process
Worked in cross-functional teams to help setup Agile processes to help each team member
Encouraged developers/team members to work towards their personal goals

Sr. Quality Assurance Engineer (remote) January 2015 – July 2017 MDLIVE, Inc, Sunrise, FL & Redwood City, CA - MDLIVE is a telehealth provider focused on digital delivery of high-quality, convenient, and cost-efficient medical care

Provided comprehensive assessment of product quality to help improve the product
Collaborated with Product Owners to create user stories for new product features
Developed automated tests for web app for weekly regression testing
Ran SQL Queries in SQLPro to extract and manipulate data for testing to get faster results
Helped develop WebRTC API which increased the usage of our video platform
Executed and reported on weekly regression test suite through Jenkins to help prepare for weekly release
Took ownership of products and drove end-to-end testing across multiple teams
Tested the mobile apps in IOS and Android to make sure that they matched the changes in the web
Translated business specifications into test plans, tests cases and provided QA plans on task execution and estimates
Provided on-site training to quality assurance team
Worked single handedly on projects that brought the company revenue over a million dollars and increased the sales

Business Analyst / Quality Assurance Specialist October 2004 – January 2015
AFS Technologies, Becton Schantz Division, Duluth, GA - AFS Technologies provides software and services purpose-built for consumer goods companies efficiencies in trade spend, supply chain & warehouse

Assisted “Food Industry” clients with problem solving and training for software and hardware, consistent with Order Entry, Sales Tracking and Management applications
Tested IOS app to ensure the order management system was able to place orders correctly
Managed a developer and his time
Wrote technical documents for the releases to train clients on new features
EDUCATION

Georgia State, Atlanta, GA
Associates of Arts, 2002
G.P.A.: 3.6 (4.0 Scale). Dean’s list for 3 consecutive semesters

Informatics Computer School, Pakistan
Diploma in Computer Science, 1998

Licenses & Certifications

Improving your listening skills – Emory Continuing education
Managing employee performance - Emory Continuing education
Building teams – building culture - Emory Continuing education
Managing diverse behavioral styles - Emory Continuing education
Coaching effectively - Emory Continuing education
Delegating effectively - Emory Continuing education
Communicating about Culturally Sensitive Issues
Motivating and Engaging Employees
Coaching Skills for Leaders and Managers
Inclusive Leadership
Prioritizing Effectively as a Leader
Certified Scrum Product Owner
Software Product Management Specialization: Agile Planning for Software Products Software Processes and Agile Practices

Engineering Manager An empathetic and inclusive leader with a focus on cultivating a healthy team culture of inclusion and equity by transparent, honest communication and sharing information Extensive background in software quality assurance for ... Show more

I have more than 25 years of experience in consulting, implementation, project management, and change management, primarily focused on Microsoft Dynamics NAV and Business Central. Over the years, I’ve helped organizations navigate complex system upgrades, streamline processes, and adopt technology that drives meaningful business results.

As Co-Founder of Elephas, I lead ERP consulting and implementation projects designed to align business goals with smart, scalable systems. My passion is helping teams succeed through structured change and practical, user-focused solutions that make technology work for people—not the other way around.

I have more than 25 years of experience in consulting, implementation, project management, and change management, primarily focused on Microsoft Dynamics NAV and Business Central. Over the years, I’ve helped organizations navigate complex system upgr... Show more

I’m a creative problem solver who applies his skills in the Microsoft Dynamics space and the management of one of the most talented teams I’ve ever had the pleasure to work with. I like to incorporate both the latest technology as well as the “grey beard” skills I’ve honed over decades of software development.

When I’m not in the office or hanging out with my family, I’m at my local Makerspace working with CNC machines, laser cutters, 3D printers and other tools of wood and metal work. There are Makerspace (also known as Hackerspace) all over the country, and I encourage everyone to check one out.

Stay Creative and have fun!

I’m a creative problem solver who applies his skills in the Microsoft Dynamics space and the management of one of the most talented teams I’ve ever had the pleasure to work with. I like to incorporate both the latest technology as well as the “grey b... Show more